Question 856 of 1,013
SY0-701 Security Operations Practice Question
EDR flags a workstation because a word processor launched an unusual script and then contacted a rare external domain. What is the best immediate action?
⚠ Common exam trap
It's easy for candidates to think rebooting (Option D) is a safe first step, but it can destroy volatile evidence and does not contain the threat, whereas isolation via EDR is the correct containment action per incident response best practices.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Isolate the workstation from the network using the EDR tool.
Isolating the workstation with the EDR tool is the best immediate action because it contains the potential compromise by cutting off network communication, preventing lateral movement or data exfiltration while preserving forensic evidence. The combination of an unusual script execution from a word processor and a connection to a rare external domain strongly suggests a possible malware infection or remote access trojan (RAT) that requires immediate containment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Isolate the workstation from the network using the EDR tool.
Why this is correct
This is the best immediate containment step because it stops the workstation from communicating with a possible attacker while preserving the system for further analysis. EDR isolation is designed for exactly this type of suspicious endpoint behavior. It limits lateral movement, reduces data exfiltration risk, and gives responders time to investigate before deciding on cleanup or reboot actions.
- ✗
Wait for another alert before taking any action.
Why it's wrong here
Taking a passive posture after an EDR alert is operationally unsafe because the suspicious process remains active and may be conducting reconnaissance, credential harvesting, or data exfiltration in real time. EDR telemetry is intended to trigger immediate investigation and containment, not to wait for corroborating alerts that may only confirm damage already done. Each minute of delay increases the window for lateral movement to critical assets, and the absence of a second alert does not imply the absence of malicious activity.
- ✗
Delete the word processor immediately.
Why it's wrong here
Deleting the word processor is a destructive recovery action, not a containment action, and it eliminates the very binary, configuration files, and logs in the application data folders that would reveal how the process was exploited or abused. It also fails to stop an already-injected malicious thread or fileless payload that lives in memory, meaning the active threat can persist even after the file is removed. Furthermore, immediate deletion can trigger tampering indicators, complicate chain-of-custody, and remove evidence needed to attribute the attack or recover legitimate files that the malware may have been using.
- ✗
Reboot the workstation to see if the behavior happens again.
Why it's wrong here
Rebooting the workstation clears volatile memory, which is exactly where malware execution details—such as injected code, decrypted payloads, and active network connections—reside, leaving responders with only disk evidence that may be incomplete or obfuscated. It also does not address persistence mechanisms already present in the registry or startup folders, so the malicious process can simply relaunch on the next boot, making the behavior appear to 'stop' while the compromise remains. This approach sacrifices forensic integrity and fails to contain any ongoing network-based threat, violating the fundamental IR priority to preserve evidence while reducing impact.
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Last reviewed: Jun 11, 2026
This SY0-701 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SY0-701 exam.
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