Question 1hardmultiple choice
Full question →hardmultiple choiceObjective-mapped
Exhibit
Phishing awareness summary: - 300 users received a fake help-desk phone call - 17 users disclosed a one-time code - 41 users reported the call - Most failures happened after the caller asked users to "verify" their account Sample call script: "Please read the code from your authenticator app so we can restore access." Training manager note: - Users recognize suspicious emails more often than suspicious phone calls.
Based on the exhibit, which awareness control best addresses the observed failure pattern?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Replace the phone-call simulation with longer monthly policy newsletters.
Long newsletters rarely change behavior in a targeted vishing problem. The exhibit shows a specific interaction pattern that needs practice and reinforcement, not more generic reading material.
B
Best answer
Run targeted vishing exercises and teach a callback verification procedure.
This is the best fit because the failures occurred during a phone-based social engineering attack that asked for one-time codes. Targeted vishing drills train users to recognize voice-based pressure tactics, and a callback verification procedure gives them a safe way to confirm legitimacy without relying on the caller. That directly addresses the observed failure pattern.
C
Distractor review
Disable MFA so users are not asked for one-time codes.
Disabling MFA would remove an important protection and make account compromise easier. The right response is to teach users never to share one-time codes, not to eliminate the control that uses them.
D
Distractor review
Tell users to ignore all requests from anyone outside the company.
That is too broad and unrealistic for business operations. Staff still need to interact with vendors and partners, so the organization should teach verification steps rather than a blanket ignore policy.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Run targeted vishing exercises and teach a callback verification procedure. — The exhibit points to a voice-based social engineering weakness, not a generic email-phishing problem. Users are most vulnerable when the caller pressures them to read a one-time code. Targeted vishing drills create realistic practice, and a callback verification procedure gives users a safe, repeatable way to confirm requests. Together, they reduce susceptibility to this exact attack pattern without disrupting normal business communications. Why others are wrong: Generic newsletters do not provide the behavioral practice needed for a live phone scam. Disabling MFA would remove a control that should be preserved, not blamed. A blanket instruction to ignore outsiders is too broad and would interfere with legitimate vendor and customer interactions; the better approach is verification, not isolation.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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