Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
Exhibit
Phishing simulation results from the last 30 days: - Executives: 24% clicked, 0% reported - Customer Support: 19% clicked, 1% reported - Finance: 11% clicked, 3% reported - IT: 6% clicked, 8% reported Program note: - The organization wants to reduce user clicks and improve reporting of suspicious messages.
Based on the exhibit, which awareness action should the security manager prioritize next?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Send the same annual awareness slide deck to everyone again without changing the content.
The exhibit shows that some groups have much higher click and much lower report rates than others. A generic repeat of the same material is unlikely to address those specific behavior gaps.
B
Best answer
Launch role-based phishing training and reporting reinforcement for the highest-risk groups.
The results show that executives and customer support need the most help, especially because reporting is near zero for executives. Targeted training and practice campaigns are more effective than one-size-fits-all messaging because they address the actual behavior patterns shown in the exhibit.
C
Distractor review
Block all external email so users cannot click suspicious messages.
Blocking all external email would severely disrupt business communication and does not address the core awareness and reporting problem. It is also far more restrictive than the scenario calls for.
D
Distractor review
Take no action because IT already reports suspicious messages well.
Good performance in one group does not eliminate risk in the others. The exhibit shows clear weaknesses in other departments that still need corrective awareness efforts.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related SY0-701 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Security+ social engineering questions
Practise SY0-701 questions linked to Security+ social engineering questions.
Security+ cryptography practice questions
Practise SY0-701 questions linked to Security+ cryptography.
Security+ IAM questions
Practise SY0-701 questions linked to Security+ IAM questions.
Security+ risk management questions
Practise SY0-701 questions linked to Security+ risk management questions.
Security+ incident response questions
Practise SY0-701 questions linked to Security+ incident response questions.
Security+ malware questions
Practise SY0-701 questions linked to Security+ malware questions.
Security+ vulnerability management questions
Practise SY0-701 questions linked to Security+ vulnerability management questions.
Security+ security operations questions
Practise SY0-701 questions linked to Security+ security operations questions.
Security+ zero trust questions
Practise SY0-701 questions linked to Security+ zero trust questions.
Security+ authentication factors questions
Practise SY0-701 questions linked to Security+ authentication factors questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Launch role-based phishing training and reporting reinforcement for the highest-risk groups. — The exhibit identifies uneven user behavior across departments. Executives and customer support have the highest click rates and very low reporting rates, so the most effective next step is role-based awareness training with reinforced reporting practice for those groups. Security awareness works best when it is targeted to the audience and repeated in a way that changes behavior, not just knowledge. The goal is fewer clicks and faster reporting. Why others are wrong: Option A ignores the evidence that different teams need different interventions. Option C is an overly disruptive technical fix that does not address user behavior. Option D mistakes one strong department’s performance for organization-wide success and overlooks the higher-risk groups that still need intervention.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Loading comments…
Sign in to join the discussion.