Exhibit
Policy excerpt: - All privileged remote access must use MFA. Standard excerpt: - Approved MFA methods are authenticator app or FIDO2 security key. Procedure excerpt: - Service desk validates identity, enrolls the device, and closes the ticket. Exception request: - The legacy partner portal supports only password authentication for 60 days until migration completes. - The business owner asked for a quick email approval so the team can proceed today.
Based on the exhibit, what is the best governance action before the sales team uses the legacy portal without MFA?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Update the policy immediately to allow password-only access for all legacy systems.
This would permanently weaken the control baseline for every system. Policy changes should be deliberate, approved, and broader than a single temporary case.
Best answer
Create a formal time-bound exception with compensating controls, approval, and an expiration date.
A formal exception preserves the existing policy while allowing a documented, limited deviation for business need. It should include a risk owner approval, compensating controls such as stricter monitoring or network restrictions, and a review or expiration date so the exception does not become permanent.
Distractor review
Have the help desk approve the request informally in the ticket and proceed without further documentation.
An informal ticket note does not provide accountable approval or a clear review trail. It also makes it harder to prove the deviation was risk assessed and time limited.
Distractor review
Ignore the MFA requirement because the portal is owned by a trusted partner.
Vendor ownership does not remove the organization's responsibility to enforce policy. Trusting a partner is not a substitute for documented risk treatment or exception management.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Create a formal time-bound exception with compensating controls, approval, and an expiration date. — The exhibit shows a control that conflicts with a short-term business need. The correct governance response is not to silently bypass the requirement or rewrite policy for one case. A formal exception keeps the control baseline intact while documenting who approved the deviation, what compensating controls reduce risk, and when the exception expires. That approach is auditable and prevents temporary exceptions from becoming permanent weaknesses. Why others are wrong: Option A is too broad and would weaken the security baseline for all future cases. Option C lacks accountable approval, expiration, and risk documentation. Option D wrongly assumes a trusted partner can override internal governance requirements; trust does not replace documented exception handling.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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