An operations manager states that the customer portal may be unavailable for no more than 15 minutes in a month before the issue must be escalated to executives. Which risk management concept does this statement describe?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Risk appetite, because it describes the organization’s overall willingness to take risk.
Risk appetite is broader and describes the general amount of risk leadership is willing to accept. It is not a precise time limit for one service.
Best answer
Risk tolerance, because it sets a specific measurable threshold for acceptable impact.
Risk tolerance is the specific, measurable limit an organization is willing to accept for a particular risk or service. In this case, the 15-minute outage threshold is a clear boundary that triggers escalation, so it is a tolerance statement.
Distractor review
Risk transfer, because the business is moving the outage risk to another party.
Risk transfer usually means shifting financial or operational impact through insurance, contracts, or outsourcing. A downtime limit does not move the risk elsewhere.
Distractor review
Risk avoidance, because the organization is eliminating the portal risk completely.
Risk avoidance means removing the activity or condition that creates the risk. Allowing brief downtime with escalation does not eliminate the risk.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Risk tolerance, because it sets a specific measurable threshold for acceptable impact. — Risk tolerance is the best answer because it expresses a specific acceptable threshold for impact. The manager is not describing a broad philosophy about risk; they are setting a measurable limit for how much outage is acceptable before higher-level action is required. This kind of statement helps operations teams know when to escalate and when normal handling is still within approved bounds. Why others are wrong: Risk appetite is too broad and would describe the organization’s general willingness to accept risk, not a 15-minute threshold. Risk transfer refers to shifting risk to a third party through insurance or contracts. Risk avoidance means eliminating the risky activity entirely, which is not happening here because the portal is still allowed to operate with limited downtime.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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