Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
After several employees clicked on phishing emails, management wants to reduce future click rates and show measurable improvement across finance, HR, and executive assistants. Which control best meets that goal?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Send a one-time company-wide memo reminding users not to click suspicious links.
A memo can raise awareness briefly, but it does not provide role-specific practice or measurable improvement over time. It is usually too passive to change behavior effectively.
B
Best answer
Use role-based security awareness training with phishing simulations and metrics tracking.
Role-based awareness training with phishing simulations is the best fit because it directly targets user behavior and lets the security team measure results. Different job roles face different lures, so tailoring content to finance, HR, and executive assistants improves relevance. Tracking click rates, report rates, and repeat offenders also shows whether the program is working and supports continuous improvement.
C
Distractor review
Disable all external email attachments for every department indefinitely.
This may reduce some phishing risk, but it is an overly disruptive control and does not teach users how to recognize threats. It also may not be operationally acceptable for many business workflows.
D
Distractor review
Require employees to complete annual policy acknowledgment without testing.
Policy acknowledgment confirms receipt of rules, but it does not verify that users can identify suspicious messages. Without simulations or measurement, it is hard to show improvement.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Use role-based security awareness training with phishing simulations and metrics tracking. — Role-based security awareness training with phishing simulations is the best answer because it combines education with measurable behavior change. The organization wants to reduce clicks and prove improvement, so it needs a program that is tailored to the audience and tracked over time. Simulated phishing campaigns, refresher training, and reporting metrics give management evidence that the program is changing user behavior rather than merely distributing information. Why others are wrong: A one-time memo is too passive and provides no reliable metric for improvement. Disabling all external attachments is a blunt technical control that may disrupt business and still does not teach users. Annual acknowledgment confirms awareness of rules, but it does not verify user skill or allow the team to measure whether phishing resistance is improving. The question asks for behavior management and measurable results.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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