After a phishing incident, the security team wants to preserve evidence for later review. Which action is most appropriate?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Have the user delete the phishing email to avoid further exposure
Deleting the email removes evidence that could help determine the source and impact.
Best answer
Capture and save the email headers and message content
Headers and message content help investigators trace delivery paths and identify indicators of compromise.
Distractor review
Forward the email to every employee as a warning
Wide forwarding can spread the threat or confuse users without preserving forensic evidence.
Distractor review
Change the user's office seat assignment immediately
Relocating the user does not preserve evidence and does not address the incident itself.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Capture and save the email headers and message content — Preserving the email headers and message content is the most appropriate action because it keeps key forensic evidence intact. Headers can reveal sender infrastructure, reply paths, and message routing details, while the body of the email may contain malicious links, attachments, or social engineering clues. This evidence supports later analysis, user awareness, and blocking decisions. Good incident handling starts with preserving useful artifacts before they are altered or removed. Why others are wrong: Deleting the email destroys evidence needed for investigation. Forwarding the message broadly can increase risk and is not a preservation method. Changing a seat assignment has no security value in this situation and does nothing to help the response team understand the phishing attempt.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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