A security analyst receives an alert about a user account that has been attempting to authenticate from an unusual geographic location outside of business hours. The analyst reviews the event logs and sees that the authentication attempt was successful, but the user has not reported any suspicious activity. Which of the following actions should the analyst take NEXT?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Disable the user account immediately to prevent further access
Disabling the account without first verifying with the user is too hasty. The activity could be legitimate (e.g., the user is on vacation) and disabling the account could cause unnecessary business disruption. Incident response best practices recommend gathering more information before taking irreversible actions.
Best answer
Contact the user to verify whether the authentication was legitimate
Contacting the user is the appropriate next step in the incident response process. The analyst needs to confirm if the user performed the action. If the user denies it, the account is likely compromised, and the incident should be escalated. This step helps avoid false positives and ensures accurate incident handling.
Distractor review
Continuously monitor the account for additional suspicious activity
While monitoring is a valid security operation, it should not be the next action when a successful authentication from an unusual location is detected. Waiting could allow an attacker to continue using the account, potentially accessing sensitive data. The analyst should actively investigate rather than passively monitor.
Distractor review
Revoke all active sessions for the user account
Revoking all sessions without first confirming whether the activity is legitimate could lock the user out of necessary systems, causing productivity loss. It also does not address the root cause if the account is compromised, as the attacker might simply initiate new sessions. The proper approach is to verify with the user before taking containment actions.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
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Question 2
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Question 3
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Question 4
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Question 5
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Question 6
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FAQ
Questions learners often ask
What does this SY0-701 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: Contact the user to verify whether the authentication was legitimate — The correct answer is to initiate the incident response process by contacting the user to verify the activity. This aligns with the NIST incident response framework's identification and containment phases. Disabling the account immediately without verification could disrupt legitimate access, while simply monitoring might allow an attacker to continue unauthorized access. Revoking all active sessions without understanding the context could cause unnecessary business disruption. Contacting the user first helps determine if the activity is expected (e.g., personal travel) or requires escalation.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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