A security analyst notices that several employees have received an email with the subject line 'Urgent: Password Reset Required'. The email contains a link to a website that mimics the company's internal login portal. The email was sent from an external domain and addresses recipients by 'Dear Employee' rather than their actual names. Which type of social engineering attack is being described?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Spear phishing
Spear phishing is a targeted form of phishing that uses personalized information (e.g., the recipient's name) to increase credibility. The email in the scenario uses a generic greeting, indicating it is not tailored to specific individuals.
Best answer
Phishing
Phishing is a broad social engineering technique that uses mass emails to trick users into divulging credentials or clicking malicious links. The generic greeting and external sender domain are consistent with a typical phishing attempt.
Distractor review
Vishing
Vishing (voice phishing) is conducted via phone calls or voicemail, not email. The attack described uses email as the vector.
Distractor review
Tailgating
Tailgating is a physical security breach where an attacker follows an authorized person into a restricted area without proper authentication. This scenario involves digital deception, not physical access.
Common exam trap
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Technical deep dive
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
OSPF neighbours must agree on key parameters.
What is the correct answer to this question?
The correct answer is: Phishing — This scenario describes a phishing attack. Phishing involves sending deceptive emails that appear to be from a legitimate source to trick recipients into revealing sensitive information, such as login credentials. The use of a generic greeting and a spoofed login page are classic indicators. Spear phishing would involve personalization (e.g., using the recipient's name) and targeting specific individuals. Vishing is a voice-based attack conducted over the phone. Tailgating is a physical security attack where an unauthorized person follows an authorized person into a restricted area.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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