A manager asks the security team to let Human Resources inspect the files on a laptop suspected of containing stolen customer data before IT touches it. What is the best response?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Let HR browse the files first so they can confirm whether the data is sensitive.
Allowing unsupervised browsing risks altering evidence and breaks proper handling procedures. Investigations should preserve data integrity before review.
Best answer
Create a forensic image of the device, document the handoff, and maintain chain of custody before any analysis.
When a device may contain evidence, the priority is to preserve it in a way that supports later analysis and legal defensibility. Creating a forensic image captures the data without modifying the original device, and documenting each transfer maintains chain of custody. This approach protects evidence integrity and allows authorized investigators to review the copy instead of the live system. It is the correct response before HR or others inspect the contents.
Distractor review
Copy the files to a shared drive so multiple departments can review them quickly.
Copying files casually can alter metadata, expand exposure, and create a poor evidence trail. It also does not preserve chain of custody well.
Distractor review
Factory reset the laptop immediately to prevent further leakage of customer data.
A factory reset destroys evidence before it can be preserved. In an active investigation, containment and evidence preservation come before remediation on the device.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Create a forensic image of the device, document the handoff, and maintain chain of custody before any analysis. — Because the laptop may be evidence in a data theft investigation, the correct first step is to preserve it. A forensic image captures the contents for analysis while keeping the original device intact, and chain-of-custody documentation records who handled the evidence and when. This ensures the investigation remains defensible and that authorized analysts can work from a copy instead of risking evidence contamination. That is the proper security operations response before broad inspection occurs. Why others are wrong: Letting HR inspect the live device can alter evidence and bypass proper handling. Copying files to a shared drive is a weak evidence practice and can expose sensitive data unnecessarily. Factory resetting the laptop would destroy potentially valuable evidence before it is preserved.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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