mediummultiple choiceObjective-mapped

A help desk technician reviews a voicemail in which the caller claims to be from the security team, says the user will be locked out unless they read back a one-time passcode, and leaves a callback number. What type of attack is this?

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A help desk technician reviews a voicemail in which the caller claims to be from the security team, says the user will be locked out unless they read back a one-time passcode, and leaves a callback number. What type of attack is this?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Smishing, because the attacker is using a text message with a link.

Smishing specifically uses SMS or text messages, not voicemail or live phone-based interaction.

B

Best answer

Vishing, because the attacker is using voice communication to pressure the user.

Vishing is voice-based social engineering, including phone calls and voicemail messages that try to pressure the target into revealing information. Requesting a one-time passcode is especially dangerous because it can let an attacker bypass MFA protections. The callback number is often used to appear legitimate and keep the victim engaged long enough to disclose sensitive data.

C

Distractor review

Baiting, because the attacker is offering a reward to entice the user.

Baiting usually relies on an enticing object or offer, such as free media or a found USB device, rather than an urgent verification request.

D

Distractor review

Pretexting, because the attacker invented a role and story.

Pretexting is part of the technique, but the delivery channel here is specifically voice, which makes vishing the best classification.

Common exam trap

Common exam trap: NAT rules depend on direction and matching traffic

NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.

Technical deep dive

How to think about this question

NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.

KKey Concepts to Remember

  • Static NAT maps one inside address to one outside address.
  • PAT allows many inside hosts to share one public address using ports.
  • Inside local and inside global describe the private and translated addresses.
  • NAT ACLs identify traffic for translation, not always security filtering.

TExam Day Tips

  • Identify inside and outside interfaces first.
  • Check whether the scenario needs static NAT, dynamic NAT or PAT.
  • Do not confuse NAT matching ACLs with normal packet-filtering intent.

Related practice questions

Related SY0-701 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this SY0-701 question test?

Static NAT maps one inside address to one outside address.

What is the correct answer to this question?

The correct answer is: Vishing, because the attacker is using voice communication to pressure the user. — This is vishing because the attacker is using voice-based communication to impersonate security staff and pressure the user into sharing a one-time code. The requested code can defeat MFA if the attacker immediately uses it. The callback number is meant to reinforce trust and keep the interaction going. Recognizing voice-based urgency and refusing to share authentication factors are key defensive behaviors. Why others are wrong: Smishing is text-message based, so it does not fit a voicemail scenario. Baiting involves luring the target with something enticing, which is not happening here. Pretexting describes the fabricated story, but the best attack label in this case is vishing because the communication channel is the telephone or voicemail.

What should I do if I get this SY0-701 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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