Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A help desk technician receives a phone call from someone who claims to be the CFO. The caller says they are traveling, cannot access their MFA app, and needs the technician to reset the account immediately. They also ask the technician to read back the one-time code sent to the executive's phone so they can "verify identity." What type of attack is this most likely?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Pretexting
Pretexting involves a false story, but this option does not specifically capture the voice-call delivery method.
B
Best answer
Vishing
Vishing is voice-based phishing, and this attack uses a phone call to pressure the technician.
C
Distractor review
Smishing
Smishing uses text messages, not a live phone conversation with the target.
D
Distractor review
Baiting
Baiting typically uses a lure, such as a free item or infected media, rather than a call.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
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Question 3
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Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
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FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Vishing — This is vishing because the attacker is using a live phone call to impersonate an executive and manipulate the help desk into bypassing normal verification steps. The request for the one-time code is especially dangerous because it can be used to complete or reset authentication. In practice, these calls often combine urgency, authority, and insider knowledge to pressure staff into ignoring policy. The correct response is to follow verification procedures and refuse to share MFA codes. Why others are wrong: Pretexting is part of the attack, but it is broader than the delivery method and does not specifically identify the phone channel. Smishing would require text messaging or SMS, which is not present here. Baiting usually involves enticing the victim with something appealing, such as a free download or USB device, rather than direct impersonation over the phone.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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