Question 1easymulti select
Full question →easymulti selectObjective-mapped
A help desk team is writing a procedure for resetting MFA after a user loses a phone. Which two details belong in the procedure rather than in the policy? Select two.
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
The exact step-by-step verification process the technician must follow
Procedures should describe the specific actions to perform so technicians can follow the same process every time.
B
Best answer
The specific screen clicks or tool used to reset the MFA device
Tool details and menu paths are procedural because they explain how to complete the task in practice.
C
Distractor review
A statement that all employees must use MFA to access company systems
That is a broad organizational requirement, so it belongs in a policy rather than a procedure.
D
Distractor review
A general goal of protecting accounts from unauthorized access
A general goal belongs in policy or governance, because it describes why the control exists, not how to carry it out.
E
Distractor review
A broad rule that users should protect company credentials
This kind of high-level expectation fits a policy or guideline, not a step-by-step help desk procedure.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Related practice questions
Related SY0-701 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Security+ social engineering questions
Practise SY0-701 questions linked to Security+ social engineering questions.
Security+ cryptography practice questions
Practise SY0-701 questions linked to Security+ cryptography.
Security+ IAM questions
Practise SY0-701 questions linked to Security+ IAM questions.
Security+ risk management questions
Practise SY0-701 questions linked to Security+ risk management questions.
Security+ incident response questions
Practise SY0-701 questions linked to Security+ incident response questions.
Security+ malware questions
Practise SY0-701 questions linked to Security+ malware questions.
Security+ vulnerability management questions
Practise SY0-701 questions linked to Security+ vulnerability management questions.
Security+ security operations questions
Practise SY0-701 questions linked to Security+ security operations questions.
Security+ zero trust questions
Practise SY0-701 questions linked to Security+ zero trust questions.
Security+ authentication factors questions
Practise SY0-701 questions linked to Security+ authentication factors questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: The exact step-by-step verification process the technician must follow — A procedure is the right place for the exact verification steps and the tool or screen path used to reset MFA. Procedures tell staff how to perform a task consistently and safely. Policies, by contrast, state broad organizational expectations such as requiring MFA or protecting accounts. In other words, the policy sets the rule, while the procedure shows the help desk how to carry out the task. Why others are wrong: The statements about mandatory MFA use, the overall security goal, and the broad rule to protect credentials are policy-level ideas because they define organizational expectations. They do not explain the exact workflow the help desk should follow. Procedure content should be operational and detailed, not broad or aspirational.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Loading comments…
Sign in to join the discussion.