CCNA Pkp Tools Documentation Questions

75 of 125 questions · Page 1/2 · Pkp Tools Documentation topic · Answers revealed

1
MCQeasy

A project manager is tracking remaining work over the course of a sprint to see if the team is on pace to complete all committed stories. Which agile artifact should the project manager use?

A.Velocity chart
B.Burnup chart
C.Burndown chart
D.Gantt chart
AnswerC

Correct – burndown tracks remaining work.

Why this answer

A burndown chart shows remaining work (e.g., story points) over time in a sprint, helping visualize whether the team is on track.

2
Multi-Selectmedium

Which TWO documents should be included in the procurement management plan? (Select TWO).

Select 2 answers
A.Risk register
B.Statement of Work (SOW)
C.Communication plan
D.Contract
E.Project charter
AnswersB, D

SOW defines the work to be procured.

Why this answer

The procurement management plan includes documents related to procurement, such as SOW (scope of work) and contract terms. The other documents are not procurement-specific.

3
Multi-Selectmedium

A project manager is reviewing quality control results. Which THREE tools are commonly used to identify the root causes of defects or to prioritize improvement efforts? (Choose three.)

Select 3 answers
A.Pareto chart
B.Run chart
C.Scatter diagram
D.Control chart
E.Cause-and-effect diagram
AnswersA, D, E

Helps prioritize issues by frequency or impact (80/20 rule).

Why this answer

Cause-and-effect diagram (fishbone) helps identify root causes; Pareto chart applies 80/20 rule to prioritize; control chart monitors process variation. Scatter diagram shows relationships but not root cause; run chart shows trends over time.

4
MCQmedium

A project team is using Jira for an agile project. The product owner wants to see the total amount of work completed each sprint and the remaining work. Which two charts should the project manager use? (Choose two, but this is a multiple-choice single select for the best pair. Actually, this is a multiple-choice question asking for a single best tool.)

A.Cumulative flow diagram and histogram
B.Gantt chart and milestone chart
C.Burnup and burndown charts
D.Velocity chart and control chart
AnswerC

Correct: Burnup shows completed work and total; burndown shows remaining work.

Why this answer

A burnup chart shows completed work over time and total work; a burndown chart shows remaining work. Both together give a complete picture.

5
MCQhard

A control chart shows a process with data points fluctuating within the upper and lower control limits, but 8 consecutive points appear on one side of the mean. What does this indicate?

A.Common cause variation
B.The mean has shifted
C.The process is out of control
D.Special cause variation
AnswerD

Correct. A long run indicates a non-random pattern, meaning special cause may be present.

Why this answer

In a control chart, 8 consecutive points on one side of the mean (a 'run' of 8) indicates a special cause variation, even if points are within control limits. This rule is a common test for special causes.

6
MCQeasy

Which project scheduling tool displays tasks as horizontal bars on a timeline, shows dependencies between tasks, and can highlight the critical path?

A.Kanban board
B.Network diagram
C.Gantt chart
D.Milestone chart
AnswerC

Gantt charts display tasks as horizontal bars, show dependencies, and can highlight the critical path.

Why this answer

A Gantt chart uses horizontal bars to represent tasks, shows dependencies with arrows, and can highlight the critical path. A network diagram uses nodes and arrows but not horizontal bars. A milestone chart only shows key events.

A Kanban board visualizes workflow columns.

7
MCQhard

During a quality audit, the project team discovers that 80% of customer complaints are caused by 20% of the defect types. Which quality tool should the project manager use to present this data and prioritize corrective actions?

A.Scatter diagram
B.Control chart
C.Pareto chart
D.Cause-and-effect diagram
AnswerC

Correct – Pareto chart shows the 80/20 rule for prioritization.

Why this answer

A Pareto chart is based on the 80/20 rule and is used to highlight the most significant factors causing defects.

8
MCQeasy

In a RACI matrix, the person who is ultimately accountable for the completion of a task is denoted by which letter?

A.C - Consulted
B.R - Responsible
C.I - Informed
D.A - Accountable
AnswerD

A is the person accountable for the outcome.

Why this answer

In a RACI matrix, 'A' stands for Accountable, meaning the person who has ultimate ownership and sign-off authority for the task. This individual is answerable for the successful completion of the deliverable and cannot delegate that responsibility. The correct answer is D because the RACI acronym explicitly defines 'A' as Accountable.

Exam trap

The trap here is that candidates often confuse 'Responsible' (the doer) with 'Accountable' (the owner), but the PMBOK and RACI model strictly separate these roles, and the exam expects you to know that only 'A' denotes ultimate accountability.

How to eliminate wrong answers

Option A is wrong because 'C' denotes Consulted, meaning someone whose input is sought before a decision or action, not the person with final accountability. Option B is wrong because 'R' denotes Responsible, the person who actually performs the work, but they are not ultimately answerable for the outcome. Option C is wrong because 'I' denotes Informed, someone who is kept up-to-date on progress but has no role in execution or accountability.

9
MCQmedium

Which diagram is used in quality management to prioritize the most significant causes of a problem, based on the 80/20 rule?

A.Fishbone diagram
B.Histogram
C.Pareto chart
D.Run chart
AnswerC

Correct. Pareto chart uses the 80/20 principle.

Why this answer

A Pareto chart is based on the 80/20 rule where 80% of problems come from 20% of causes. It helps prioritize which issues to address first.

10
MCQeasy

A project manager wants to visualize the sequence of project activities and their dependencies to identify the critical path. Which tool should be used?

A.Pareto chart
B.Network diagram
C.Milestone chart
D.Gantt chart
AnswerB

Network diagram maps activity sequences and dependencies, enabling critical path identification.

Why this answer

A network diagram (activity-on-node) shows the sequence and dependencies of activities, allowing identification of the critical path.

11
Multi-Selectmedium

An agile team uses a burnup chart to track progress. Which THREE pieces of information are typically shown on a burnup chart?

Select 3 answers
A.Total work scope line
B.Velocity
C.Remaining work
D.Time
E.Completed work over time
AnswersA, D, E

The scope line shows the total amount of work planned.

Why this answer

A burnup chart shows the total work planned (scope line), the actual completed work over time (completed line), and the time remaining (time axis). Remaining work is shown on a burndown chart, not burnup. Velocity is a metric, not a line on the chart.

12
MCQmedium

In a network diagram, the critical path is the longest path through the project. What does it determine?

A.The project's budget
B.The shortest possible project duration
C.The resource allocation
D.The project's total float
AnswerB

Correct. The critical path gives the minimum time to complete the project.

Why this answer

The critical path determines the shortest possible project duration; any delay on the critical path delays the project.

13
MCQhard

A project has a BAC of $500,000 and a CPI of 0.8. What is the estimate at completion (EAC) assuming the current cost performance will continue?

A.$500,000
B.$625,000
C.$1,000,000
D.$400,000
AnswerB

Correct formula.

Why this answer

EAC = BAC / CPI = $500,000 / 0.8 = $625,000.

14
MCQmedium

During project execution, a team discovers that the actual cost of work performed is $45,000, the planned value is $50,000, and the earned value is $40,000. Which statement is correct?

A.The project is behind schedule and under budget.
B.The project is ahead of schedule and under budget.
C.The project is behind schedule and over budget.
D.The project is ahead of schedule and over budget.
AnswerC

SV negative = behind; CV negative = over budget.

Why this answer

SV = EV - PV = $40,000 - $50,000 = -$10,000 (behind schedule). CV = EV - AC = $40,000 - $45,000 = -$5,000 (over budget).

15
Multi-Selecthard

A project manager is analyzing quality issues and wants to use tools that help identify and prioritize problems. Which TWO tools are appropriate for this purpose? (Select TWO.)

Select 2 answers
A.Histogram
B.Pareto chart
C.Cause-and-effect diagram
D.Control chart
E.Scatter diagram
AnswersB, C

Prioritizes problems to focus on the vital few.

Why this answer

A Pareto chart is a bar graph that displays the frequency of defects in descending order, combined with a cumulative percentage line. It helps identify the most significant quality issues by applying the 80/20 rule, allowing the project manager to prioritize problems that will yield the greatest improvement when addressed.

Exam trap

Cisco often tests the distinction between tools that identify causes (cause-and-effect diagram) versus tools that prioritize problems (Pareto chart), and candidates may mistakenly select a histogram or control chart because they are also common quality tools but serve different purposes.

16
MCQhard

A project manager is using a control chart to monitor the number of defects per day. The chart shows 10 data points within the control limits, but all 10 points are above the mean. What does this indicate?

A.The control limits need to be recalculated
B.The process is producing fewer defects than expected
C.A special cause variation is likely present
D.The process is in control and stable
AnswerC

Correct: Seven or more consecutive points on one side of the mean indicate a special cause.

Why this answer

In a control chart, a run of 10 consecutive points above the mean (center line) is a classic indicator of a non-random pattern, even if all points fall within the control limits. This violates the 'run rule' (typically 7 or more points on one side of the mean), which signals the presence of a special cause variation that should be investigated. Option C is correct because the sustained shift above the mean suggests an assignable cause is affecting the process, not random common cause variation.

Exam trap

The trap here is that candidates mistakenly believe any data point within control limits automatically means the process is stable, ignoring the run rules that detect non-random patterns like sustained shifts above or below the mean.

How to eliminate wrong answers

Option A is wrong because the control limits are calculated from the process data and should not be recalculated just because a pattern is observed; recalculating limits would mask the special cause signal. Option B is wrong because having all points above the mean indicates the process is producing more defects than the historical average, not fewer. Option D is wrong because a process is considered 'in control and stable' only when variation is due to common causes alone; a run of 10 points above the mean is a recognized out-of-control pattern per Western Electric rules, so the process is not in a state of statistical control.

17
Multi-Selecthard

During a quality audit, the team identifies that defects are concentrated in a few areas. The project manager decides to use a Pareto chart. Which TWO statements are true about Pareto charts?

Select 2 answers
A.They are based on the 80/20 rule.
B.The bars are arranged in ascending order of frequency.
C.They are used to prioritize problem causes.
D.They show cause-and-effect relationships.
E.They display control limits to identify variations.
AnswersA, C

The 80/20 rule is the foundation of Pareto analysis.

Why this answer

Pareto charts are based on the 80/20 rule, showing that 80% of effects come from 20% of causes. Bars are arranged in descending order of frequency. Control limits are for control charts.

Cause-and-effect relationships are shown in fishbone diagrams.

18
Multi-Selectmedium

In an agile project, the team is defining the 'Definition of Done' (DoD). Which TWO statements are typically included in a good DoD?

Select 2 answers
A.The product owner has prioritized the backlog.
B.Story points have been assigned to the story.
C.Unit tests have been written and passed.
D.All code has been peer-reviewed.
E.The story has been added to the product backlog.
AnswersC, D

Common DoD criterion.

Why this answer

DoD includes criteria that must be met for a user story to be considered complete, such as code review, testing, and documentation. Prioritizing the backlog is not part of DoD; that's product owner role. Assigning story points is done during estimation.

19
MCQmedium

A project team is using Jira for agile project management. They want to visualize the flow of work across columns such as 'To Do', 'In Progress', and 'Done'. Which board type should they use?

A.Kanban board
B.Scrum board
C.Gantt chart
D.Burndown chart
AnswerA

Correct – Kanban board shows workflow stages.

Why this answer

A Kanban board (in Jira) visualizes the workflow with columns representing stages, limiting work in progress.

20
MCQeasy

Which project document formally authorizes the project and provides the project manager with the authority to apply organizational resources?

A.Stakeholder register
B.Project charter
C.Project management plan
D.Scope statement
AnswerB

The project charter authorizes the project and the project manager.

Why this answer

The project charter is the document that formally authorizes the project and gives the project manager authority. The project management plan describes how the project will be executed. The scope statement defines the scope.

The stakeholder register lists stakeholders.

21
Multi-Selectmedium

Which THREE items are considered agile artefacts?

Select 3 answers
A.Sprint backlog
B.Risk register
C.Product backlog
D.Burndown chart
E.RACI matrix
AnswersA, C, D

The sprint backlog contains tasks for the current sprint.

Why this answer

Product backlog, sprint backlog, and burndown chart are agile artefacts. The RACI matrix is a responsibility assignment tool, and the risk register is a traditional project management document.

22
MCQmedium

Which document formally authorizes the project and assigns the project manager?

A.Project charter
B.Project management plan
C.Stakeholder register
D.Scope statement
AnswerA

Correct. The project charter authorizes the project and the project manager.

Why this answer

The project charter is the document that formally authorizes the project and gives the project manager authority.

23
MCQeasy

Which document formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities?

A.Project charter
B.Statement of work
C.Project management plan
D.Business case
AnswerA

Correct – the charter authorizes the project.

Why this answer

The project charter is the document that formally authorizes the project and gives the project manager authority.

24
MCQhard

A project has a budget at completion (BAC) of $500,000. After 3 months, the earned value (EV) is $200,000, the actual cost (AC) is $250,000, and the planned value (PV) is $180,000. What is the cost performance index (CPI) and what does it indicate?

A.CPI = 0.8, over budget
B.CPI = 1.11, under budget
C.CPI = 0.8, behind schedule
D.CPI = 1.25, over budget
AnswerA

Correct. CPI of 0.8 means for every dollar spent, only $0.80 of work is earned.

Why this answer

CPI = EV/AC = 200,000/250,000 = 0.8. A CPI less than 1 indicates the project is over budget.

25
MCQmedium

An agile team has a velocity of 30 story points per sprint. The product backlog contains 120 story points of work. How many sprints are needed to complete the backlog assuming no changes?

A.6 sprints
B.3 sprints
C.5 sprints
D.4 sprints
AnswerD

120/30 = 4.

Why this answer

Number of sprints = total story points / velocity = 120 / 30 = 4 sprints.

26
Multi-Selectmedium

A project team is using Jira for an Agile project. Which TWO artefacts are typically managed within Jira for sprint planning and tracking? (Choose two.)

Select 2 answers
A.Product backlog
B.Burndown chart
C.Stakeholder register
D.Velocity
E.Sprint backlog
AnswersA, E

Jira manages the product backlog with user stories and epics.

Why this answer

Jira supports product backlog (epics, stories, tasks) and sprint backlog (selected items for current sprint). Velocity is a metric, not an artefact; burndown chart is a visualization; stakeholder register is not typically in Jira.

27
MCQhard

A project has a budget at completion (BAC) of $200,000. The earned value (EV) is $90,000, and the actual cost (AC) is $100,000. What is the estimate at completion (EAC) if the project is expected to continue at the same cost performance?

A.$210,000
B.$200,000
C.$190,000
D.$222,222
AnswerD

Using BAC/CPI gives $222,222.

Why this answer

CPI = EV/AC = 90,000/100,000 = 0.9. EAC = BAC/CPI = 200,000/0.9 = $222,222.

28
MCQmedium

During a sprint review, the product owner notices that the team completed 30 story points in the previous sprint and 25 in the current sprint. The project manager wants to track the average story points completed per sprint to predict future performance. Which metric should be used?

A.Burnup chart
B.Burndown chart
C.Velocity
D.Planned value
AnswerC

Velocity measures story points completed per sprint, averaged for forecasting.

Why this answer

Velocity is the average story points completed per sprint, used for forecasting.

29
MCQeasy

Which project scheduling tool shows activities as bars on a timeline, including dependencies and milestones?

A.Gantt chart
B.Network diagram
C.Control chart
D.Milestone chart
AnswerA

Correct – Gantt chart is a timeline bar chart.

Why this answer

A Gantt chart displays tasks as horizontal bars along a timeline, with dependencies and milestones clearly shown.

30
MCQmedium

A project manager is creating a document that identifies all project stakeholders and their interests, influence, and expectations regarding the project. This document is the:

A.Stakeholder register
B.RACI matrix
C.Issue log
D.Communication plan
AnswerA

The stakeholder register contains information about stakeholders.

Why this answer

The stakeholder register records stakeholder information. The communication plan describes how to communicate with stakeholders. The RACI matrix shows roles and responsibilities.

The issue log tracks issues.

31
MCQhard

A project manager is reviewing the risk register and sees that a high-impact risk has a probability of 0.3 and an impact of $50,000. The team implements a response that reduces the probability to 0.1 and the impact remains $50,000. The response cost is $5,000. What is the net expected monetary value (EMV) of implementing the response?

A.-$5,000
B.$15,000
C.$5,000
D.$10,000
AnswerC

Correct: The net EMV benefit is $5,000 (reduction of $10,000 minus cost of $5,000).

Why this answer

Original EMV = 0.3 * 50,000 = $15,000. Residual EMV = 0.1 * 50,000 = $5,000. Reduction in EMV = $10,000.

Net benefit = reduction - response cost = $10,000 - $5,000 = $5,000.

32
MCQmedium

During a sprint review, the product owner notices that the team has completed 30 story points, but the burndown chart shows an upward trend. What is the most likely cause?

A.The team underestimated the velocity
B.The sprint duration was extended
C.Additional scope was added to the sprint
D.The team is working faster than planned
AnswerC

Correct: Adding scope increases remaining work, shown as an upward burndown trend.

Why this answer

A burndown chart tracks remaining work. An upward trend indicates that new work has been added, increasing the remaining effort.

33
MCQhard

A project has a budget at completion (BAC) of $200,000. After 3 months, the earned value (EV) is $80,000, and the actual cost (AC) is $100,000. What is the estimate at completion (EAC) assuming the cost performance index (CPI) will remain the same for the remainder of the project?

A.$220,000
B.$300,000
C.$250,000
D.$200,000
AnswerC

EAC = BAC / CPI = $200,000 / 0.8 = $250,000.

Why this answer

CPI = EV / AC = $80,000 / $100,000 = 0.8. The formula EAC = BAC / CPI is used when current cost performance is expected to continue. EAC = $200,000 / 0.8 = $250,000.

34
MCQmedium

A project manager is tracking issues and their resolution status. Which document should the manager use to record and monitor these issues?

A.Stakeholder register
B.Risk register
C.Issue log
D.Change log
AnswerC

Correct. The issue log is specifically for tracking issues.

Why this answer

An issue log is used to document and track issues throughout the project, including their status, owner, and resolution.

35
MCQhard

A project manager is reviewing a control chart and notices several data points outside the upper control limit (UCL). Which type of variation do these points indicate?

A.Common cause variation
B.Standard deviation
C.Random variation
D.Special cause variation
AnswerD

Points outside control limits signal special cause variation.

Why this answer

Special cause variation is indicated by data points outside control limits or non-random patterns.

36
MCQhard

A project manager notices that the project is behind schedule. The planned value (PV) is $50,000, earned value (EV) is $40,000, and actual cost (AC) is $45,000. What is the schedule performance index (SPI) and what does it indicate?

A.1.25, ahead of schedule
B.0.8, behind schedule
C.0.89, behind schedule
D.1.0, on schedule
AnswerB

SPI = 0.8, indicating behind schedule.

Why this answer

SPI = EV / PV = 40,000 / 50,000 = 0.8. An SPI less than 1 indicates the project is behind schedule.

37
MCQmedium

A project team is using planning poker to estimate user stories. What is the purpose of this technique?

A.To define the product backlog
B.To identify risks in user stories
C.To reach a consensus on story point estimates
D.To assign tasks to team members
AnswerC

Correct. Planning poker helps the team agree on relative sizing.

Why this answer

Planning poker is a consensus-based estimation technique that uses story points to achieve team agreement on effort.

38
MCQmedium

During a sprint review, the team notes that the remaining work is not decreasing as expected. Which agile artefact would best help visualize the trend of remaining work over the sprint duration?

A.Kanban board
B.Burndown chart
C.Burnup chart
D.Velocity chart
AnswerB

Correct. A burndown chart tracks remaining work throughout the sprint.

Why this answer

A burndown chart shows remaining work over time in a sprint, making it easy to spot deviations from the plan.

39
MCQeasy

Which document contains the subsidiary plans for scope, schedule, cost, quality, resources, communication, risk, and procurement?

A.Project management plan
B.Risk register
C.Project charter
D.Work breakdown structure
AnswerA

Correct – it contains all subsidiary plans.

Why this answer

The project management plan integrates all subsidiary plans for managing the project.

40
MCQmedium

A project manager needs to show the sequence of project activities and their dependencies to identify the critical path. Which tool should they use?

A.Network diagram
B.Milestone chart
C.Burndown chart
D.Gantt chart
AnswerA

Network diagrams are used for critical path analysis.

Why this answer

A network diagram is the correct tool because it visually maps the sequence of project activities and their dependencies using nodes and arrows, which is essential for identifying the critical path. The critical path is the longest path through the network diagram, determining the shortest possible project duration. This tool directly supports forward and backward pass calculations to find total float and critical activities.

Exam trap

Cisco often tests the distinction between a Gantt chart and a network diagram, trapping candidates who think a Gantt chart shows dependencies clearly enough for critical path analysis, when in fact only a network diagram provides the explicit logical relationships needed for forward/backward pass calculations.

How to eliminate wrong answers

Option B is wrong because a milestone chart only shows key events or deliverables at specific points in time, not the sequence of activities or their dependencies, so it cannot be used to identify the critical path. Option C is wrong because a burndown chart tracks work completed versus time remaining, typically in agile projects, and does not display activity dependencies or sequence for critical path analysis. Option D is wrong because a Gantt chart shows activities on a timeline with start and end dates, but it does not explicitly illustrate dependencies in a way that supports critical path calculation; network diagrams are the standard tool for this purpose.

41
MCQmedium

During sprint planning, the team uses a technique where each member privately selects a card representing a number of story points for a user story. After revealing, they discuss discrepancies. This technique is known as:

A.Pairs programming
B.Planning poker
C.T-shirt sizing
D.Delphi technique
AnswerB

Planning poker uses cards with story point values for estimation.

Why this answer

Planning poker is an agile estimation technique where team members use numbered cards to vote on story point estimates. Pairs programming is a development practice, not estimation. Delphi technique is a consensus method but typically anonymous and iterative without cards.

T-shirt sizing is a relative sizing method but does not involve simultaneous card reveal.

42
Multi-Selectmedium

Which THREE of the following are key elements of a user story? (Select THREE.)

Select 3 answers
A.Benefit (so that...)
B.Role (As a...)
C.Story points
D.Acceptance criteria
E.Feature (I want...)
AnswersA, B, E

The benefit is part of the user story format.

Why this answer

A user story includes a role (who), a feature (what), and a benefit (why).

43
MCQmedium

A project manager needs to communicate the project schedule to senior management, highlighting only key events such as the start and end of phases and major deliverables. Which type of chart is most appropriate?

A.Network diagram
B.Gantt chart
C.Milestone chart
D.Burndown chart
AnswerC

Milestone charts focus on key events or milestones, perfect for high-level reporting.

Why this answer

A milestone chart shows only key events (milestones) and is ideal for high-level communication to senior management. Gantt charts show tasks and dependencies; network diagrams show activity sequences and critical path.

44
Multi-Selecthard

A project manager is reviewing quality control results and sees a pattern of increasing defects over time. Which THREE quality tools would be most appropriate to analyze this situation?

Select 3 answers
A.Histogram
B.Pareto chart
C.Run chart
D.Fishbone diagram
E.Control chart
AnswersA, C, E

Shows frequency distribution of defects.

Why this answer

Run chart shows trends over time. Histogram shows distribution. Control chart shows variations and trends.

Pareto prioritizes causes but not trends. Fishbone is root cause analysis.

45
Multi-Selectmedium

A project manager is creating documents for procurement. Which TWO documents are typically used in procurement processes? (Select two.)

Select 2 answers
A.Request for proposal (RFP)
B.Risk register
C.Communication plan
D.Statement of work (SOW)
E.Issue log
AnswersA, D

Correct. RFP is used to solicit proposals from vendors.

Why this answer

RFP (Request for Proposal) and SOW (Statement of Work) are common procurement documents.

46
MCQhard

A project has a budget at completion (BAC) of $200,000. After five months, the earned value (EV) is $90,000 and the actual cost (AC) is $100,000. The project manager needs to calculate the estimate at completion (EAC) assuming current cost performance will continue. What is the EAC?

A.$190,000
B.$210,000
C.$200,000
D.$222,222
AnswerD

EAC = BAC/CPI = $200,000 / 0.9 = $222,222.22 ≈ $222,222.

Why this answer

The correct answer is D because the Estimate at Completion (EAC) when current cost performance is expected to continue is calculated using the formula EAC = BAC / CPI. First, calculate the Cost Performance Index (CPI) = EV / AC = $90,000 / $100,000 = 0.9. Then, EAC = $200,000 / 0.9 = $222,222.22, which rounds to $222,222.

Exam trap

The trap here is that candidates often confuse the EAC formulas, selecting the one for future work at budgeted rate (EAC = AC + (BAC - EV)) instead of the CPI-based formula, or they incorrectly calculate the CPI by swapping EV and AC.

How to eliminate wrong answers

Option A ($190,000) is wrong because it incorrectly assumes the remaining work will be done at the original budget (EAC = AC + (BAC - EV) = $100,000 + $110,000 = $210,000, not $190,000), or it mistakenly subtracts the cost overrun. Option B ($210,000) is wrong because it uses the formula for EAC when future work will be performed at the budgeted rate (EAC = AC + (BAC - EV)), but the question specifies current cost performance will continue, requiring the CPI-based formula. Option C ($200,000) is wrong because it assumes the project will finish exactly on budget (BAC), ignoring the actual cost overrun (AC > EV) and the need to adjust for the CPI.

47
Multi-Selecthard

An agile team is reviewing their work. Which TWO metrics can be used to track progress within a sprint? (Select TWO).

Select 2 answers
A.Product backlog
B.Burnup chart
C.Kanban board
D.Velocity
E.Burndown chart
AnswersB, E

Burnup chart tracks completed work within a sprint.

Why this answer

Burndown chart shows remaining work over time in a sprint, and burnup chart shows completed work over time. Velocity is a metric across sprints, not within one sprint; product backlog and Kanban board are not metrics.

48
MCQeasy

Which document describes the roles and responsibilities in a project using the categories Responsible, Accountable, Consulted, and Informed?

A.Work breakdown structure
B.Communication plan
C.RACI matrix
D.Stakeholder register
AnswerC

Correct. A RACI matrix defines Responsible, Accountable, Consulted, Informed.

Why this answer

A RACI matrix defines roles and responsibilities for each task or deliverable using the four categories.

49
MCQmedium

A project manager is analyzing quality data and wants to identify the most frequently occurring defects to prioritize corrective actions. Which quality tool should be used?

A.Histogram
B.Scatter diagram
C.Pareto chart
D.Control chart
AnswerC

Correct: Pareto charts rank causes by frequency, helping to identify the vital few.

Why this answer

A Pareto chart displays causes in descending order of frequency, applying the 80/20 rule to focus on the most significant issues.

50
MCQhard

A project has a BAC of $100,000. The earned value is $40,000, actual cost is $50,000, and planned value is $30,000. What is the estimate at completion (EAC) assuming the current cost performance is expected to continue?

A.$110,000
B.$75,000
C.$90,000
D.$125,000
AnswerD

Correct. EAC = BAC/CPI = 100,000/0.8 = 125,000.

Why this answer

EAC = BAC/CPI. CPI = EV/AC = 40,000/50,000 = 0.8. So EAC = 100,000/0.8 = $125,000.

This reflects that the project will likely exceed the original budget.

51
MCQhard

A project manager is evaluating the project's performance using EVM. PV = $50,000, EV = $45,000, AC = $55,000. Which of the following is true?

A.The project is under budget and ahead of schedule.
B.The project is over budget but ahead of schedule.
C.The project is under budget but behind schedule.
D.The project is over budget and behind schedule.
AnswerD

SV and CV negative.

Why this answer

SV = EV - PV = -$5,000 (behind schedule). CV = EV - AC = -$10,000 (over budget). CPI = EV/AC = 0.818, SPI = EV/PV = 0.9.

52
MCQhard

A project is 60% complete. The original budget (BAC) is $200,000. Actual costs to date are $130,000, and the earned value is $120,000. What is the estimate at completion (EAC) if the project will continue to perform at the current cost efficiency?

A.$216,667
B.$250,000
C.$200,000
D.$230,000
AnswerA

Correct: EAC = BAC/CPI = 200,000 / (120/130) = 216,667.

Why this answer

Current CPI = EV/AC = 120,000/130,000 = 0.9231. EAC = BAC/CPI = 200,000 / 0.9231 ≈ $216,667. Alternatively, EAC = AC + (BAC - EV)/CPI = 130,000 + (80,000)/0.9231 ≈ $216,667.

53
MCQeasy

A project manager is creating a document that formally authorizes the project and assigns the project manager. Which document is this?

A.Risk register
B.Project charter
C.Project management plan
D.WBS
AnswerB

Correct; charter authorizes the project.

Why this answer

The project charter is the document that formally authorizes a project and provides the project manager with authority to apply organizational resources.

54
MCQmedium

A project manager is using earned value management. The project has a schedule variance (SV) of -$5,000. What does this indicate?

A.The project is ahead of schedule.
B.The project is behind schedule.
C.The project is under budget.
D.The project is over budget.
AnswerB

Negative SV means behind schedule.

Why this answer

A negative schedule variance (SV = EV - PV) indicates that the earned value (EV) is less than the planned value (PV), meaning the project is behind schedule. In this case, SV = -$5,000 confirms the project has accomplished less work than planned at the measurement date.

Exam trap

Cisco often tests the confusion between schedule variance (SV) and cost variance (CV), where candidates mistakenly associate a negative SV with being over budget instead of behind schedule.

How to eliminate wrong answers

Option A is wrong because a negative SV means the project is behind schedule, not ahead; a positive SV would indicate ahead of schedule. Option C is wrong because SV measures schedule performance, not cost performance; cost variance (CV = EV - AC) is used to determine if the project is under or over budget. Option D is wrong because a negative SV does not indicate being over budget; cost overruns are measured by a negative CV, not SV.

55
MCQmedium

An agile team uses a tool where they maintain a list of features, enhancements, and bug fixes that are not yet scheduled for a sprint. This list is prioritized by the product owner. What is this list called?

A.Sprint backlog
B.Product backlog
C.Issue log
D.Risk register
AnswerB

The product backlog is the prioritized list of all desired work.

Why this answer

The product backlog is an ordered list of everything that is known to be needed in the product.

56
MCQmedium

A project manager uses a control chart to monitor the number of defects found during testing. The chart shows one data point above the upper control limit (UCL). What action should the project manager take?

A.Ignore it, as it is within expected variation
B.Recalculate the control limits
C.Reduce the sample size
D.Investigate the cause of the outlier
AnswerD

Special cause needs investigation.

Why this answer

A point above the UCL indicates a special cause variation, which requires investigation to identify and address the root cause.

57
MCQhard

A project has a budget at completion (BAC) of $200,000. The earned value (EV) is $120,000 and the actual cost (AC) is $150,000. What is the estimate at completion (EAC) using the typical cost performance index (CPI) assumption?

A.$170,000
B.$300,000
C.$250,000
D.$230,000
AnswerC

Correct. EAC = BAC / CPI = $200,000 / 0.8 = $250,000.

Why this answer

EAC = BAC / CPI. CPI = EV/AC = $120,000/$150,000 = 0.8. Thus, EAC = $200,000 / 0.8 = $250,000.

58
Multi-Selectmedium

Which THREE items are typically found in a project management plan? (Select THREE).

Select 3 answers
A.Schedule management plan
B.Scope management plan
C.Project charter
D.Work breakdown structure (WBS)
E.Risk management plan
AnswersA, B, E

Schedule management plan is a subsidiary plan.

Why this answer

The project management plan contains subsidiary plans, including scope, schedule, cost, quality, etc. The project charter and WBS are separate documents.

59
MCQeasy

A project manager is creating a visual representation of the project schedule that shows tasks as horizontal bars along a timeline, including dependencies and milestones. Which tool is being used?

A.Control chart
B.Network diagram
C.Milestone chart
D.Gantt chart
AnswerD

Correct. Gantt charts are timeline bar charts showing tasks, dependencies, and milestones.

Why this answer

The Gantt chart is the correct tool because it visually represents a project schedule with horizontal bars plotted against a timeline, where each bar corresponds to a task, and it can display dependencies (via arrows or linking lines) and milestones (as diamond symbols). This aligns directly with the description in the question, making it the standard choice for schedule visualization in project management.

Exam trap

The trap here is that candidates often confuse a milestone chart with a Gantt chart because both use a timeline, but a milestone chart omits task durations and dependencies, which are essential to the description in the question.

How to eliminate wrong answers

Option A is wrong because a control chart is a statistical tool used in quality management to monitor process stability over time by plotting data points against control limits, not for showing tasks on a timeline. Option B is wrong because a network diagram (e.g., PERT or CPM) focuses on the logical sequence and dependencies of tasks using nodes and arrows, but it does not represent tasks as horizontal bars along a timeline. Option C is wrong because a milestone chart only marks key events or milestones on a timeline, without showing the duration or progress of individual tasks as horizontal bars.

60
MCQmedium

A project team uses a tool that displays columns such as 'To Do', 'In Progress', and 'Done' to visualize workflow. This is an example of which type of board?

A.Pareto chart
B.Gantt chart
C.Scrum board
D.Kanban board
AnswerD

Kanban boards visualize workflow with columns.

Why this answer

A Kanban board uses columns to represent workflow stages, helping to visualize work in progress.

61
MCQhard

A project has a cost performance index (CPI) of 1.2 and a schedule performance index (SPI) of 0.9. Which of the following best describes the project's status?

A.Over budget and behind schedule
B.Under budget and behind schedule
C.Under budget and ahead of schedule
D.Over budget and ahead of schedule
AnswerB

CPI >1 indicates under budget; SPI <1 indicates behind schedule.

Why this answer

A CPI of 1.2 means the project is earning $1.20 for every $1.00 spent, indicating it is under budget. An SPI of 0.9 means the project is earning only $0.90 for every $1.00 of planned work, indicating it is behind schedule. Therefore, the project is under budget and behind schedule, making option B correct.

Exam trap

Cisco often tests the misconception that a CPI greater than 1.0 means over budget, when in fact it means the project is under budget because the earned value exceeds the actual cost.

How to eliminate wrong answers

Option A is wrong because a CPI greater than 1.0 indicates the project is under budget, not over budget. Option C is wrong because an SPI less than 1.0 indicates the project is behind schedule, not ahead of schedule. Option D is wrong because both conditions are reversed: CPI > 1 means under budget, and SPI < 1 means behind schedule.

62
Multi-Selectmedium

A project team is transitioning from a traditional to an agile approach. The project manager wants to adopt agile artifacts. Which THREE artifacts are commonly used in agile projects to track progress and manage work?

Select 3 answers
A.Sprint backlog
B.Work breakdown structure
C.Burndown chart
D.RACI matrix
E.Product backlog
AnswersA, C, E

Correct: The sprint backlog contains work selected for the sprint.

Why this answer

Agile artifacts include product backlog, sprint backlog, and burndown charts. These are key to transparency and inspection.

63
MCQhard

A project manager is creating a risk register. One risk has a probability of 0.3 and an impact of $50,000. What is the expected monetary value (EMV) of this risk?

A.$1,500
B.$15,000
C.$150,000
D.$50,000
AnswerB

Correct calculation.

Why this answer

EMV = Probability * Impact = 0.3 * $50,000 = $15,000.

64
MCQmedium

A project team is using a tool to track user stories, epics, and bugs within sprints. The tool allows the team to view work in columns such as 'To Do', 'In Progress', and 'Done'. Which tool feature is being described?

A.Kanban board
B.Gantt chart view
C.Product backlog
D.Burndown chart
AnswerA

Kanban boards use columns to represent workflow stages.

Why this answer

A Kanban board visualizes workflow with columns representing stages. A Gantt chart uses a timeline. A burndown chart tracks remaining work.

A product backlog is a list of items, not a board with columns.

65
MCQeasy

Which project document formally authorizes the project and identifies the project manager?

A.Business case
B.Project charter
C.Project management plan
D.Scope statement
AnswerB

The charter authorizes the project.

Why this answer

The project charter is the document that formally authorizes the project and gives the project manager authority.

66
Multi-Selecteasy

A project manager needs to create a RACI matrix for a project. Which THREE roles should be included in the matrix?

Select 4 answers
A.Supporting
B.Accountable
C.Informed
D.Consulted
E.Responsible
AnswersB, C, D, E

Accountable is a standard RACI role.

Why this answer

The RACI matrix defines roles as Responsible (doer), Accountable (final decision-maker), Consulted (subject matter experts), and Informed (kept updated). These are the four typical categories. 'Supporting' is not a standard RACI role.

67
Multi-Selectmedium

A project manager is using a network diagram to identify the critical path. Which TWO statements are true about the critical path?

Select 2 answers
A.It always includes the project milestone
B.It contains activities with zero total float
C.It is the path with the most resources assigned
D.It is the longest duration path in the network diagram
E.It is the shortest path through the network
AnswersB, D

Correct: Activities on the critical path have zero float; any delay delays the project.

Why this answer

The critical path is the longest path through the network diagram and determines the shortest project duration. Any delay on this path delays the project.

68
MCQeasy

A project manager wants to visualize task dependencies and the critical path for a construction project. Which tool should they use?

A.Burndown chart
B.Network diagram
C.Gantt chart
D.Milestone chart
AnswerB

Correct; network diagrams show dependencies and critical path.

Why this answer

A network diagram shows activities and their dependencies, and is used to identify the critical path. Gantt charts show timelines but not as clearly for path analysis.

69
MCQeasy

Which project scheduling tool depicts activities as bars on a timeline, showing dependencies and milestones?

A.Gantt chart
B.Burndown chart
C.Network diagram
D.Milestone chart
AnswerA

Correct: Gantt charts display tasks as bars on a timeline, with dependencies and milestones.

Why this answer

A Gantt chart uses horizontal bars to represent tasks over time, with dependencies and milestones typically marked.

70
Multi-Selecthard

A project manager is evaluating earned value metrics for a project. The CPI is 0.8 and the SPI is 0.9. Which TWO conclusions can the project manager draw?

Select 2 answers
A.The project is ahead of schedule
B.The project is behind schedule
C.The project is under budget
D.The project is over budget
E.The project is on schedule
AnswersB, D

Correct: SPI < 1 means schedule efficiency is less than planned.

Why this answer

CPI < 1 indicates over budget; SPI < 1 indicates behind schedule.

71
MCQeasy

In a user story, which component describes the benefit or value that the feature will provide?

A.Feature
B.Role
C.Benefit
D.Acceptance criteria
AnswerC

The benefit is the reason or value.

Why this answer

The standard format is 'As a [role], I want [feature], so that [benefit]'. The 'so that' clause captures the benefit.

72
MCQmedium

A project manager is reviewing the communication plan and notices that stakeholder A is listed as 'Responsible' for a task in the RACI matrix. According to RACI, what does 'Responsible' mean?

A.The person who provides expert input
B.The person who needs to be informed of progress
C.The person who performs the work
D.The person who must approve the task
AnswerC

Correct; responsible does the work.

Why this answer

In RACI, 'Responsible' means the person who does the work to complete the task. 'Accountable' is the person who signs off.

73
MCQeasy

A project team uses planning poker to estimate user stories. What is the purpose of this technique?

A.To define the Definition of Done
B.To assign tasks to team members
C.To reach a consensus on effort estimates
D.To create a Gantt chart
AnswerC

Correct. Planning poker helps the team agree on relative sizing.

Why this answer

Planning poker is a consensus-based estimation technique where team members discuss and vote on story point estimates to reach agreement.

74
MCQmedium

In a RACI matrix, which role is ultimately accountable for the successful completion of a task?

A.Consulted
B.Informed
C.Responsible
D.Accountable
AnswerD

Correct. Accountable (A) is the final decision-maker.

Why this answer

In a RACI matrix, 'A' stands for Accountable, meaning the person who is ultimately answerable for the task. There should be only one 'A' per task.

75
MCQmedium

A project manager is tracking the completion of key deliverables against the project schedule. Which tool should they use to display only major milestones without showing detailed dependencies or tasks?

A.Network diagram
B.Milestone chart
C.Gantt chart
D.Burndown chart
AnswerB

Milestone charts display only key events.

Why this answer

A milestone chart is specifically designed to show key events or milestones, not detailed tasks or dependencies.

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