A user reports that they cannot access a web server by its URL but can access it by IP address. A technician checks the DNS server and finds it is reachable. What is the most likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Incorrect default gateway
If the default gateway were incorrect, the user would not be able to reach the server by IP either.
Best answer
DNS resolution failure for that specific record
The user can reach the server by IP, indicating connectivity is fine. The URL failure points to a DNS problem for that particular record.
Distractor review
Firewall blocking port 80
If a firewall were blocking port 80, access by IP would also fail.
Distractor review
IP conflict on the user's workstation
An IP conflict would cause intermittent connectivity issues, but would not explain why only URL access fails.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Technical deep dive
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Related practice questions
Related N10-009 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Network+ network fundamentals practice questions
Practise N10-009 questions linked to Network+ network fundamentals.
Network+ implementation practice questions
Practise N10-009 questions linked to Network+ implementation.
Network+ operations practice questions
Practise N10-009 questions linked to Network+ operations.
Network+ security practice questions
Practise N10-009 questions linked to Network+ security.
Network+ troubleshooting practice questions
Practise N10-009 questions linked to Network+ troubleshooting.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A network engineer needs to connect two switches located 400 meters apart. The cable run includes high electromagnetic interference from nearby machinery. The engineer decides to use fiber optic cabling. Which transceiver type and fiber combination should be used to ensure the link reaches 400 meters while remaining cost-effective?
Question 2
A network engineer is designing a new switched network and needs to ensure that broadcast traffic from one department does not reach another department's workstations. The engineer plans to use VLANs. Which of the following must be configured on the switches to isolate broadcast domains as intended?
Question 3
A security engineer is configuring a site-to-site VPN between two branch offices. The requirement is to encrypt all traffic between the two networks using IPsec. Which IPsec mode should be used to encrypt the entire IP packet including the original header?
Question 4
A network administrator is connecting two switches to increase bandwidth and provide redundancy. Which technology should be used to combine multiple physical links into a single logical link?
Question 5
A network administrator is experiencing issues where unauthorized devices are offering IP addresses to clients, causing connectivity problems. Which security feature should be enabled on switches to prevent this?
Question 6
A network administrator is troubleshooting a connectivity issue and suspects the problem is related to the physical cabling. At which layer of the OSI model should the administrator begin their investigation?
FAQ
Questions learners often ask
What does this N10-009 question test?
Read the scenario before looking for a memorised answer.
What is the correct answer to this question?
The correct answer is: DNS resolution failure for that specific record — Since the server is accessible by IP but not by URL, the issue is with DNS resolution for that specific domain name. The DNS server is reachable, so the problem is likely a missing or incorrect DNS record for that domain.
What should I do if I get this N10-009 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.