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FC0-U61 · topic practice

Troubleshooting practice questions

Practise CompTIA ITF+ FC0-U61 Troubleshooting practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Troubleshooting
Practice 10 questionsBrowse domain →

What the exam tests

What to know about Troubleshooting

Troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Troubleshooting exam traps

  • ▸Answering from memory before reading the full scenario.
  • ▸Missing a constraint such as cost, availability, security, scope or command context.
  • ▸Choosing a broad answer when the question asks for the most specific fix.
  • ▸Ignoring why the wrong options are tempting.

Practice set

Troubleshooting questions

20 questions · select your answer, then reveal the explanation

Question 1mediummulti select
Read the full wireless explanation →

A user reports that their laptop cannot connect to the corporate Wi-Fi. Other devices are working fine. Which TWO troubleshooting steps should the technician take first? (Choose TWO.)

Question 2hardmulti select
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A user reports that a web application fails to load in a browser. The IT technician suspects a compatibility issue. Which TWO actions should the technician take to diagnose the problem?

Question 3mediummultiple choice
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A technician is troubleshooting a user's inability to access the internet. The user can ping the default gateway but cannot ping external websites. What is the most likely issue?

Question 4mediummultiple choice
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A database administrator is troubleshooting a slow query on a large table. Which index type would improve performance for an exact match search on a single column?

Question 5hardmulti select
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Which THREE are common steps in troubleshooting software issues?

Question 6mediummultiple choice
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A user reports that their computer is running slowly. Which of the following is the FIRST troubleshooting step the technician should perform?

Question 7mediummultiple choice
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A technician is troubleshooting a computer that won't boot. The system emits a series of beeps. What is the best resource to interpret the beep codes?

Question 8hardmultiple choice
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A developer is troubleshooting an issue where a user can list the objects in an S3 bucket but cannot download any of them. Based on the exhibit, what is the most likely cause?

Exhibit

Refer to the exhibit.

```
{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": "s3:ListBucket",
      "Resource": "arn:aws:s3:::example-bucket"
    },
    {
      "Effect": "Deny",
      "Action": "s3:GetObject",
      "Resource": "arn:aws:s3:::example-bucket/*"
    }
  ]
}
```
Question 9mediummultiple choice
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A technician is troubleshooting a slow network and suspects a loop. Which command-line tool should the technician use to identify the loop?

Question 10hardmulti select
Review the full subnetting walkthrough →

A network technician is troubleshooting a server that is not reachable from the LAN. The server has a static IP address of 192.168.1.100/24 and a default gateway of 192.168.1.1. The technician pings the gateway successfully but cannot ping the server from another workstation on the same subnet. Which TWO steps should the technician take to resolve the issue?

Question 11mediummulti select
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Which TWO of the following are appropriate steps when troubleshooting a user's inability to access the internet? (Select TWO.)

Question 12mediummultiple choice
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A technician is troubleshooting a desktop that does not power on. The power supply fan spins, but there is no display and no beep codes. Which component should the technician check first?

Question 13mediummultiple choice
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A developer is troubleshooting a program that produces unexpected results. The code includes a loop that repeats 10 times but the output shows only 9 values. Which debugging step should be taken first?

Question 14mediummatching
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Match each troubleshooting step to its order in the CompTIA A+ methodology.

Drag a concept onto its matching description — or click a concept then click the description.

Concepts
Matches

Step 1

Step 2

Step 3

Step 5

Question 15mediummultiple choice
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A technician is troubleshooting a network slowdown. The technician suspects a loop in the network. Which of the following protocols would prevent such a loop?

Question 16hardmulti select
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A company is experiencing frequent application crashes. Which TWO troubleshooting steps should be performed first? (Choose TWO.)

Question 17hardmultiple choice
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Refer to the exhibit. A technician is troubleshooting connectivity from a PC connected to the 192.168.1.0/24 network. The PC cannot reach the 10.0.0.0/24 network. What is the most likely cause?

Exhibit

Refer to the exhibit.

Device: Router
Interface: GigabitEthernet0/0
IP Address: 10.0.0.1
Subnet Mask: 255.255.255.0
Status: Administratively down

Interface: GigabitEthernet0/1
IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
Status: up/up
Question 18easymultiple choice
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A user cannot connect to the internet. Which step is most appropriate to start troubleshooting?

Question 19mediummultiple choice
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Refer to the exhibit. A technician is troubleshooting why a user cannot run a custom application installed in D:\Apps. Based on the exhibit, what is the MOST likely reason?

Exhibit

{
  "name": "AppLocker Policy",
  "enforcement": "Enforce",
  "rules": [
    {
      "type": "Path",
      "path": "C:\\Program Files\\*",
      "action": "Allow"
    },
    {
      "type": "Path",
      "path": "C:\\Windows\\*",
      "action": "Allow"
    },
    {
      "type": "Publisher",
      "publisher": "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US",
      "action": "Allow"
    }
  ]
}
Question 20mediummultiple choice
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Refer to the exhibit. A technician is troubleshooting a connectivity issue. The user can access local resources but cannot reach the internet. Based on the output, what is the most likely cause?

Exhibit

C:\Users\Tech> ipconfig
Windows IP Configuration

Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix  . : 
   IPv4 Address. . . . . . . . . . . : 192.168.1.101
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
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Focused Troubleshooting sessions

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Frequently asked questions

What does the FC0-U61 exam test about Troubleshooting?
Troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Troubleshooting questions in a focused session?
Yes — the session launcher on this page draws every question from the Troubleshooting domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other FC0-U61 topics?
Use the topic links above to move to related areas, or go back to the FC0-U61 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the FC0-U61 exam covers. They are not copied from any real exam or dump site.