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FC0-U71 Practice Question: A user's laptop battery no longer holds a charge…

A user's laptop battery no longer holds a charge and the laptop only works when plugged in. Which component should be replaced?

⚠ Common exam trap

Candidates often confuse a failing power adapter with a dead battery, but the key clue is that the laptop works when plugged in, which rules out the adapter and points directly to the battery as the failed component.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Battery

The battery is the component that stores electrical charge to power the laptop when unplugged. If it no longer holds a charge, the laptop will only operate when connected to the power adapter, indicating the battery has reached the end of its rechargeable life cycle and must be replaced.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✓

    Battery

    Why this is correct

    The battery is the component that holds charge and needs replacement when it fails.

  • ✗

    RAM

    Why it's wrong here

    RAM is temporary memory and does not affect battery life.

  • ✗

    Hard drive

    Why it's wrong here

    The hard drive stores data, not power.

  • ✗

    Power adapter

    Why it's wrong here

    The power adapter charges the battery but does not store charge.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.