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FC0-U71 Practice Question: A network technician observes that a DHCP server…

A network technician observes that a DHCP server is not issuing IP addresses to clients. The DHCP server is running on a Windows Server with a static IP of 192.168.1.10. Clients are on the same subnet. Which of the following should the technician check FIRST?

⚠ Common exam trap

The trap here is that candidates jump to scope exhaustion or router configuration issues, forgetting that the most basic service-level check is the first step in any troubleshooting methodology.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Whether the DHCP Server service is running

The most fundamental check when a DHCP server fails to issue IP addresses is whether the DHCP Server service itself is running. If the service is stopped, the server cannot respond to any DHCP Discover messages, regardless of scope configuration or network topology. Since the clients are on the same subnet, no router forwarding is required, making service status the logical first step.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Whether the DHCP Server service is running

    Why this is correct

    The DHCP service must be active to lease IP addresses.

  • Whether the DHCP scope is full

    Why it's wrong here

    Scope exhaustion would be checked after verifying service status.

  • Whether a router is forwarding DHCP broadcasts

    Why it's wrong here

    On the same subnet, broadcasts are not routed; no forwarding needed.

  • Whether the clients have a wireless connection

    Why it's wrong here

    Wireless connectivity is unrelated to DHCP service issues.

Visual reference

Client DHCP Server 1 Discover (broadcast) 2 Offer (IP: 192.168.1.10) 3 Request (I accept) 4 Acknowledge (lease confirmed) DORA — the four-step DHCP lease process

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This FC0-U71 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the FC0-U71 exam.