hardMultiple ChoiceObjective-mapped
220-1102 Practice Question: Troubleshooting a Windows 10 PC that fails to…
You are troubleshooting a Windows 10 PC that fails to boot with the error 'Boot Configuration Data is missing.' Which built-in tool can you use from the Windows Recovery Environment to rebuild the BCD store?
⚠ Common exam trap
It's easy for candidates to confuse System File Checker (SFC) as a universal repair tool, but it cannot fix boot configuration issues because the BCD store is not a system file protected by Windows File Protection.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Bootrec.exe
Bootrec.exe is the correct built-in tool for rebuilding the Boot Configuration Data (BCD) store from the Windows Recovery Environment (WinRE). The specific command 'bootrec /rebuildbcd' scans all disks for Windows installations and allows you to rebuild the BCD store, directly addressing the 'Boot Configuration Data is missing' error. Other tools like SFC, Diskpart, and CHKDSK do not have the capability to reconstruct the BCD store.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
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System File Checker (sfc /scannow)
Why it's wrong here
System File Checker (SFC) is a command-line utility designed to scan for and restore corrupted, changed, or damaged protected system files with correct versions. While crucial for maintaining the integrity of core Windows files and resolving issues stemming from file corruption, SFC operates at the file system level for these specific files. It does not interact with or possess the functionality to rebuild or repair the Boot Configuration Data (BCD) store, which is a distinct component responsible for managing boot options.
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Diskpart
Why it's wrong here
Diskpart is a powerful command-line utility used for managing disk partitions, volumes, and virtual hard disks. Its primary functions include creating, deleting, formatting, and assigning drive letters to partitions, as well as managing storage pools and RAID configurations. However, Diskpart's capabilities are strictly limited to the manipulation of physical and logical disk structures; it does not include any tools or commands for diagnosing, repairing, or rebuilding the Boot Configuration Data (BCD) store.
- ✓
Bootrec.exe
Why this is correct
Bootrec.exe is a specialized command-line tool specifically engineered for troubleshooting and repairing boot-related issues in Windows operating systems. When invoked with the `/rebuildbcd` switch, it performs a comprehensive scan of all disks for compatible Windows installations. It then allows the user to select which identified installations to add to a newly created Boot Configuration Data (BCD) store, effectively reconstructing the BCD and resolving critical errors such as a missing or corrupted BCD that prevent the system from booting.
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CHKDSK
Why it's wrong here
CHKDSK (Check Disk) is a utility primarily used to verify the file system integrity of a volume and to fix logical file system errors, bad sectors, and lost clusters. While essential for maintaining data integrity and resolving issues like corrupted files or directories within a file system, CHKDSK operates exclusively at that level. It lacks the specific functionality to diagnose or repair problems with the Boot Configuration Data (BCD) store, which is a separate and distinct component of the Windows boot process.
Go deeper
Related to this question
Learn chapter
Windows Editions and Features
Key term
Recovery
Recovery is the process of restoring systems, data, and operations after a security incident, failure, or disaster to return to normal functioning.
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.