220-1102 · topic practice

Hardware practice questions

Use this page to practise 220-1102 Hardware practice questions. The goal is not to memorise dumps, but to understand the concept, review the explanation and improve your exam readiness.

20 questionsDomain: Hardware

What the exam tests

What to know about Hardware

Hardware questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Practice set

Hardware questions

20 questions · select your answer, then reveal the explanation

Question 1hardmultiple choice
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A company's current password policy requires a minimum of 14 characters with complexity (uppercase, lowercase, numbers, and special characters). Users frequently forget these complex passwords and submit help desk reset requests. Which alternative approach would BEST enhance security while reducing the burden on users?

Question 2hardmultiple choice
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A security audit reveals that several employees have been using weak passwords that can be easily guessed. The company wants to enforce stronger password policies on all Windows 10 domain-joined computers. Which tool should the administrator use to configure and enforce password complexity requirements?

Question 3mediummultiple choice
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A technician has completed a standard change to replace a failed hard drive in a server. After confirming the server is operational, the technician updates the change request ticket with the completion time and status. According to change management best practices, what documentation step should the technician ensure is completed within 24 hours?

Question 4mediummultiple choice
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A newly deployed Windows 10 workstation experiences a blue screen error with stop code 'PAGE_FAULT_IN_NONPAGED_AREA' shortly after booting. The technician recently installed a new RAM module. Which of the following should the technician do FIRST to isolate the issue?

Question 5mediummultiple choice
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A technician has completed a scheduled maintenance task to replace a failed hard drive in a server. The new drive is installed and the server is back online and functioning normally. According to best practices, what should the technician do NEXT?

Question 6mediummultiple choice
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A technician is configuring a new Windows 10 workstation for a user who travels frequently. The user needs to be able to log in without an internet connection. The workstation is joined to Azure AD. Which sign-in option should the technician configure to provide offline access?

Question 7easymultiple choice
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A technician is configuring a new Windows 10 workstation for a user who needs to run a legacy 32-bit business application. The workstation has a 64-bit processor. Which of the following is true about running a 32-bit application on a 64-bit version of Windows 10?

Question 8mediummultiple choice
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A Windows 10 workstation experiences frequent Blue Screen of Death (BSOD) errors with the stop code MEMORY_MANAGEMENT. Which hardware component is most likely the cause?

Question 9mediummultiple choice
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A technician is dispatched to replace a faulty power supply in a desktop computer. According to change management best practices for standard repairs, what should the technician do BEFORE replacing the power supply?

Question 10hardmultiple choice
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A technician is implementing a change to migrate a file server to new hardware. The change management plan requires a rollback plan. Which of the following BEST describes a rollback plan?

Question 11mediummultiple choice
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A technician is preparing to replace a failed hard drive in a file server that is still under warranty. The company's change management policy requires all hardware replacements to follow a formal process. Which step must the technician complete BEFORE implementing the replacement?

Question 12hardmultiple choice
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A technician is tasked with creating a master Windows 10 image for deployment to multiple identical computers in the company. After configuring the reference computer with all necessary applications and settings, which built-in tool must the technician run before capturing the image to ensure it can be deployed to different hardware?

Question 13easymultiple choice
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A technician is troubleshooting a Windows 10 workstation that is failing to boot normally. The technician wants to configure the system to boot into Safe Mode with Networking on the next restart. Which tool should the technician use to make this configuration change?

Question 14mediummultiple choice
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A technician is troubleshooting a Windows 10 workstation that freezes intermittently. The technician has already updated drivers and run hardware diagnostics with no issues. The event logs show multiple occurrences of Event ID 1000 with application crashes. Which of the following tools should the technician use to get more detailed information about the crashing application?

Question 15easymultiple choice
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A technician needs to create a bootable USB flash drive to install Windows 10 on a new computer. Which of the following tools is built into Windows 10 that can be used to create this bootable media?

Question 16hardmultiple choice
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A technician is troubleshooting a Windows 10 workstation that randomly reboots with a blue screen error: 0x0000001A (MEMORY_MANAGEMENT). The technician runs the Windows Memory Diagnostic tool, which passes without errors. All device drivers and the system BIOS have been updated to the latest versions. Which of the following should the technician do NEXT to identify the root cause?

Question 17mediummultiple choice
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A technician needs to deploy a custom Windows 10 image to several computers with identical hardware. The technician has configured the reference computer with all required applications and settings. Which built-in tool should be used to prepare the image for deployment by removing hardware-specific information?

Question 18mediummultiple choice
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A technician needs to deploy the same Windows 10 image to multiple new computers. The image was prepared on a reference computer with all required applications and settings. Which built-in tool must the technician run on the reference computer BEFORE capturing the image to ensure that the image can be deployed to different hardware models?

Question 19mediummultiple choice
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A technician needs to replace a failed power supply unit (PSU) in a server that has dual redundant PSUs. The server is in production and is currently running on the remaining functioning PSU. According to change management best practices, which of the following should the technician do FIRST?

Question 20mediummultiple choice
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A technician needs to upgrade a Windows 10 32-bit installation to Windows 10 64-bit on a computer that meets the 64-bit hardware requirements. The user wants to keep their applications and data. Which installation method should the technician use?

Watch out for

Common Hardware exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

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Frequently asked questions

What does the 220-1102 exam test about Hardware?
Hardware questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Hardware questions in a focused session?
Yes — the session launcher on this page draws every question from the Hardware domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other 220-1102 topics?
Use the topic links above to move to related areas, or go back to the 220-1102 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the 220-1102 exam covers. They are not copied from any real exam or dump site.