220-1202 · topic practice

Mobile Devices practice questions

Practise CompTIA A+ Core 2 220-1202 Mobile Devices practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Mobile Devices

What the exam tests

What to know about Mobile Devices

Mobile Devices questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Mobile Devices exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

Practice set

Mobile Devices questions

20 questions · select your answer, then reveal the explanation

Question 1easymultiple choice
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A customer complains that their iPhone's Wi-Fi keeps disconnecting and reconnecting. They have already rebooted the phone and the router. Which of the following is the MOST likely cause?

A customer's iPhone is experiencing frequent app crashes and the device feels warm to the touch. They have not installed any new apps recently. What is the most likely cause?

Question 3mediummultiple choice
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A company's Android devices are failing to connect to the corporate email server after a security policy update. The devices show 'Authentication failed' for the email app. What is the most likely cause?

Question 4mediummultiple choice
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A user reports that their Windows 10 PC is unable to connect to shared network folders on the office server. You need to verify that the necessary network discovery and file sharing services are running. Which administrative tool should you open to check the status of services like 'Function Discovery Resource Publication' and 'SSDP Discovery'?

Question 5mediummultiple choice
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A technician is tasked with deploying 50 Android tablets for a field sales team. The tablets need to have a consistent set of apps, settings, and security policies. The technician wants to avoid manually configuring each device. Which Android feature should the technician use?

Question 6easymultiple choice
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An iOS user complains that their iPhone will not connect to a known Wi-Fi network, but other devices on the same network work fine. Which iOS-specific troubleshooting step should you perform first to resolve this issue without erasing any personal data?

A small business deploys 20 Android tablets for inventory management. The tablets must remain in a single app (the inventory app) and prevent users from accessing settings or other apps. Which Android feature should you enable to lock the devices into this single-app mode?

Question 8easymultiple choice
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A user reports that their Android phone automatically switches from Wi-Fi to cellular data when the Wi-Fi signal is weak, even though they want to stay on Wi-Fi. Which setting should you configure to prevent this behavior?

Question 9mediummultiple choice
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During a software deployment, a technician needs to ensure that a company-issued Android device automatically connects to the corporate Wi-Fi network and disables the camera for security. Which mobile OS tool should be used to enforce these policies?

Question 10mediummultiple choice
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A retail store wants to protect its point-of-sale (POS) terminals from unauthorized physical access during off-hours. The terminals are in an open area with no lockable cabinets. Which control should be prioritized?

Question 11hardmultiple choice
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A small business wants to secure its network switch located in a shared office area. The switch has no built-in lock. Which combination of physical controls provides the best protection against unauthorized tampering?

Question 12mediummultiple choice
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A company is implementing a new policy that requires users to authenticate using both a password and a one-time code sent to their mobile phone. What type of authentication factor is the one-time code?

Question 13mediummultiple choice
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During a security audit, you find that a user's workstation has a USB device that automatically logs in to a cloud storage account when inserted. What security best practice is being violated?

Question 14easymultiple choice
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A small business owner calls for support because all of their files on the server have been renamed with a .encrypted extension, and a text file named 'README_TO_DECRYPT.txt' appears on the desktop demanding a Bitcoin payment. What is the first step the technician should take?

Question 15easymultiple choice
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During a security incident, a user's files have been renamed with a '.encrypted' extension, and a ransom note demands Bitcoin to restore them. The user has no backups. What is the most appropriate immediate action?

Question 16mediummultiple choice
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A user reports that their computer is displaying a message claiming their files are encrypted and they must pay 0.5 Bitcoin to a specific address to regain access. The user cannot open any documents or photos. What is the first step the technician should take to respond to this incident?

Question 17mediummultiple choice
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A user reports that their Windows 10 laptop is running very slowly after a recent software installation. You suspect a driver conflict. You need to boot the system with a minimal set of drivers and services to troubleshoot, but you must not use Safe Mode because the user needs network access for remote support. Which boot configuration should you set using the System Configuration tool?

Question 18hardmultiple choice
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A technician needs to deploy a custom configuration profile to 50 macOS devices in a lab. The profile must restrict access to System Settings and disable iCloud. Which tool is most appropriate for this task?

Question 19hardmultiple choice
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A technician is deploying laptops for a sales team that works remotely from coffee shops and client sites. The laptops contain sensitive customer data. Which physical security control is most practical for these mobile devices?

Question 20hardmultiple choice
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A technician needs to deploy a custom configuration profile to 20 Mac computers in a small office without using a third-party MDM. The profile must enforce Wi-Fi settings and disable iCloud. Which macOS tool can create and sign this configuration profile?

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Frequently asked questions

What does the 220-1202 exam test about Mobile Devices?
Mobile Devices questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Mobile Devices questions in a focused session?
Yes — the session launcher on this page draws every question from the Mobile Devices domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other 220-1202 topics?
Use the topic links above to move to related areas, or go back to the 220-1202 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the 220-1202 exam covers. They are not copied from any real exam or dump site.