The answer is Android’s Screen Pinning feature, found in the Security settings. This feature locks the device to a single app, requiring a PIN or password to exit, which perfectly meets the need for Android screen pinning kiosk mode in inventory management deployments. On the CompTIA A+ Core 2 220-1202 exam, this question tests your understanding of mobile device management and security controls, often appearing as a scenario where you must prevent users from accessing settings or other apps. A common trap is confusing Screen Pinning with Guest Mode or Multi-User Mode, but those do not restrict app access; Factory Reset Protection is unrelated, as it protects lost devices. Remember the memory tip: “Pin it to win it” — if you need to lock a device to one app, think of Screen Pinning as the digital equivalent of physically pinning that app to the screen.
220-1102 Mobile OS Features and Tools Practice Question
This 220-1202 practice question tests your understanding of mobile os features and tools. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business deploys 20 Android tablets for inventory management. The tablets must remain in a single app (the inventory app) and prevent users from accessing settings or other apps. Which Android feature should you enable to lock the devices into this single-app mode?
Why wrong: Guest Mode creates a temporary user but does not restrict which apps can be opened; the guest can still access settings and other apps.
B
Use the Screen Pinning feature in Security settings.
Screen Pinning locks the device to a single app, and to unpin the user must enter a PIN or password, preventing unauthorized access to other apps or settings.
C
Set up a separate user account with restricted profile.
Why wrong: Restricted profiles limit app access but still allow switching between allowed apps, not a single-app lock.
D
Activate Factory Reset Protection (FRP).
Why wrong: FRP prevents unauthorized use after a factory reset, but does not control which apps can be used during normal operation.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the Screen Pinning feature in Security settings.
Android's Screen Pinning feature allows you to lock the device to a single app, requiring a PIN or password to exit. This is ideal for kiosk-style deployments. Guest Mode and Multi-User Mode do not restrict app access, and Factory Reset Protection is a security feature for lost devices.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Enable Guest Mode from the user switcher.
Why it's wrong here
Guest Mode creates a temporary user but does not restrict which apps can be opened; the guest can still access settings and other apps.
✓
Use the Screen Pinning feature in Security settings.
Why this is correct
Screen Pinning locks the device to a single app, and to unpin the user must enter a PIN or password, preventing unauthorized access to other apps or settings.
Related concept
Read the scenario before looking for a memorised answer.
✗
Set up a separate user account with restricted profile.
Why it's wrong here
Restricted profiles limit app access but still allow switching between allowed apps, not a single-app lock.
✗
Activate Factory Reset Protection (FRP).
Why it's wrong here
FRP prevents unauthorized use after a factory reset, but does not control which apps can be used during normal operation.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Mobile OS Features and Tools — This question tests Mobile OS Features and Tools — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the Screen Pinning feature in Security settings. — Android's Screen Pinning feature allows you to lock the device to a single app, requiring a PIN or password to exit. This is ideal for kiosk-style deployments. Guest Mode and Multi-User Mode do not restrict app access, and Factory Reset Protection is a security feature for lost devices.
What should I do if I get this 220-1202 question wrong?
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A technician is configuring a company-issued Android tablet for a kiosk mode in a retail store. The tablet must only run the store's inventory app and prevent users from accessing other apps or settings. Which built-in Android feature should the technician use?
medium
A.Guest Mode
✓ B.Screen Pinning
C.Developer Options > Force GPU Rendering
D.Do Not Disturb
Why B: This question tests knowledge of Android enterprise features. The correct answer is 'Screen Pinning', which locks the device to a single app and requires a PIN or password to exit. This is a native Android security feature ideal for kiosk scenarios without third-party software.
Variation 2. A technician is configuring a shared Android tablet for a retail kiosk. The tablet should only run a single point-of-sale app and prevent users from accessing settings or other apps. Which Android feature should be used?
medium
A.Enable Guest Mode
✓ B.Use Screen Pinning from the Overview (Recent Apps) menu
C.Boot the device into Safe Mode
D.Install a launcher replacement app
Why B: Android's Screen Pinning allows locking the device to a single app, requiring a PIN to exit. This is ideal for kiosk scenarios. Other options like Guest Mode or Safe Mode do not provide the same level of restriction.
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Question Discussion
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