- A
Enable FileVault full-disk encryption
Why wrong: FileVault encrypts the disk but does not restrict app usage or system settings.
- B
Configure Parental Controls (Screen Time) for the user account
Parental Controls (under Screen Time) allow you to limit app usage, block specific apps, and restrict system settings changes for a standard user.
- C
Use the Guest User account
Why wrong: The Guest User account is temporary and resets on logout, but it does not allow granular app restrictions.
- D
Apply a firmware password
Why wrong: A firmware password prevents booting from other devices but does not restrict apps or settings within macOS.
Quick Answer
The answer is to configure Parental Controls, now managed through Screen Time, for the existing user account. This built-in macOS feature allows you to restrict apps and system settings on Mac without creating separate user accounts, directly meeting the small business need to lock down a shared iMac for customer check-ins. Screen Time enforces app limits and blocks changes to settings like privacy and security by applying content and privacy restrictions to a standard user account. On the CompTIA A+ Core 2 220-1202 exam, this question tests your knowledge of native macOS management tools versus enterprise solutions like MDM or Managed Apple IDs—a common trap is choosing Guided Access, which is iOS-only. Remember the key distinction: Screen Time is the built-in answer for a single shared Mac, while MDM profiles are for fleet management. A useful memory tip is to think of Screen Time as the "local lockdown" for a single user, not a network-wide solution.
220-1102 macOS Features and Tools Practice Question
This 220-1202 practice question tests your understanding of macos features and tools. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business uses a shared iMac for customer check-ins. The manager wants to restrict which apps users can open and prevent changes to system settings without creating separate user accounts. Which macOS feature should you configure to meet this requirement?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Configure Parental Controls (Screen Time) for the user account
Managed Apple IDs are for enterprise management but require an MDM. Parental Controls (now Screen Time) can limit app usage and settings changes for standard users. However, the most robust solution is using Configuration Profiles via an MDM, but the question asks for a built-in feature. Guided Access is for iOS, not macOS. The correct answer is to use Parental Controls (Screen Time) to set app and settings restrictions for a standard user account.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Enable FileVault full-disk encryption
Why it's wrong here
FileVault encrypts the disk but does not restrict app usage or system settings.
- ✓
Configure Parental Controls (Screen Time) for the user account
Why this is correct
Parental Controls (under Screen Time) allow you to limit app usage, block specific apps, and restrict system settings changes for a standard user.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Use the Guest User account
Why it's wrong here
The Guest User account is temporary and resets on logout, but it does not allow granular app restrictions.
- ✗
Apply a firmware password
Why it's wrong here
A firmware password prevents booting from other devices but does not restrict apps or settings within macOS.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
- →
macOS Features and Tools — study guide chapter
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macOS Features and Tools practice questions
Targeted practice on this topic area only
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CompTIA A+ Core 2 220-1202 study guide
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FAQ
Questions learners often ask
What does this 220-1202 question test?
macOS Features and Tools — This question tests macOS Features and Tools — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Configure Parental Controls (Screen Time) for the user account — Managed Apple IDs are for enterprise management but require an MDM. Parental Controls (now Screen Time) can limit app usage and settings changes for standard users. However, the most robust solution is using Configuration Profiles via an MDM, but the question asks for a built-in feature. Guided Access is for iOS, not macOS. The correct answer is to use Parental Controls (Screen Time) to set app and settings restrictions for a standard user account.
What should I do if I get this 220-1202 question wrong?
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 19, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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