Quick Answer
The answer is Find My Mac, the correct macOS feature to remotely lock a lost MacBook and display a custom message with contact information. This works because Find My Mac leverages Apple’s Activation Lock and iCloud infrastructure to send a lock command over the internet, allowing you to secure the device and show a personalized message on the login screen—even if the MacBook is enrolled in an MDM solution. On the CompTIA A+ Core 2 220-1202 exam, this question tests your knowledge of macOS security and recovery tools, often appearing alongside scenarios about lost or stolen devices. A common trap is confusing Find My Mac with the MDM’s remote lock feature; while both can lock the device, Find My Mac is the direct user-facing tool that does not require MDM enrollment for basic functionality. Remember the mnemonic “Find, Lock, Message” to recall that Find My Mac handles all three actions: locating, locking, and displaying a custom message.
This 220-1202 practice question tests your understanding of macos features and tools. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A school IT administrator needs to remotely lock a lost MacBook and display a custom message with contact information. The MacBook is enrolled in the school’s MDM and has an internet connection. Which macOS feature should they use?
Remote Desktop
Why wrong: Apple Remote Desktop is for remote management of Macs on the same network, not for lost device tracking.
Find My Mac
Find My Mac allows locking, erasing, and displaying a message on the lost device via iCloud.
FileVault
Why wrong: FileVault encrypts data but does not provide remote lock or location features.
Terminal command 'sudo pmset'
Why wrong: pmset controls power management, not device tracking.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Find My Mac
Find My Mac is the built-in Apple feature for locating, locking, and erasing lost devices. For MDM-enrolled devices, the school can also use their MDM solution, but Find My Mac is the direct user-facing tool.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Remote Desktop
Why it's wrong here
Apple Remote Desktop is for remote management of Macs on the same network, not for lost device tracking.
Find My Mac
Why this is correct
Find My Mac allows locking, erasing, and displaying a message on the lost device via iCloud.
Related concept
Read the scenario before looking for a memorised answer.
FileVault
Why it's wrong here
FileVault encrypts data but does not provide remote lock or location features.
Terminal command 'sudo pmset'
Why it's wrong here
pmset controls power management, not device tracking.
Common exam traps
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
macOS Features and Tools — study guide chapter
Learn the concepts, then practise the questions
macOS Features and Tools practice questions
Targeted practice on this topic area only
All 220-1202 questions
750 questions across all exam domains
CompTIA A+ Core 2 220-1202 study guide
Full concept coverage aligned to exam objectives
220-1202 practice test guide
How to use practice tests most effectively before exam day
Related practice questions
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Practise 220-1202 questions linked to Windows OS Features and Tools.
Practise 220-1202 questions linked to Windows Settings and Control Panel.
Practise 220-1202 questions linked to Windows Command-Line Tools.
Practise 220-1202 questions linked to Windows Administrative Tools.
Practise 220-1202 questions linked to macOS Features and Tools.
Practise 220-1202 questions linked to Linux Commands and File Permissions.
Practise 220-1202 questions linked to Mobile OS Features and Tools.
Practise 220-1202 questions linked to Virtualization and Cloud Technologies.
Practise 220-1202 questions linked to Physical Security Controls.
Practise 220-1202 questions linked to Logical Security Concepts.
Practise 220-1202 questions linked to Wireless Security Protocols.
Practise 220-1202 questions linked to Malware Types and Removal.
Practice this exam
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
macOS Features and Tools — This question tests macOS Features and Tools — Read the scenario before looking for a memorised answer..
The correct answer is: Find My Mac — Find My Mac is the built-in Apple feature for locating, locking, and erasing lost devices. For MDM-enrolled devices, the school can also use their MDM solution, but Find My Mac is the direct user-facing tool.
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Last reviewed: Jun 19, 2026
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Sign in to join the discussion.