The correct answer is Apps > Default apps. This is the specific location within the Windows Settings app where you manage which programs handle file types and protocols, such as HTTP and HTTPS for web browsing. When a Windows update resets the default browser to Microsoft Edge, navigating to Settings > Apps > Default apps allows you to scroll down to "Web browser" and select Google Chrome from the list of installed browsers, permanently associating it with those protocols. On the CompTIA A+ Core 2 220-1202 exam, this question tests your knowledge of Windows configuration and troubleshooting common user complaints about default application resets after updates. A common trap is confusing this with the "Choose default apps by protocol" option, but the primary location is the "Default apps" page itself. Memory tip: think "Apps first, then defaults" — you always go through the Apps category to lock in your browser choice.
220-1102 Windows Settings and Control Panel Practice Question
This 220-1202 practice question tests your understanding of windows settings and control panel. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A customer complains that after a recent Windows update, their default web browser keeps resetting to Microsoft Edge. They want to set Google Chrome as the default. Where in the Settings app would you configure this?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Apps > Default apps
Option C is correct because the 'Default apps' page under Apps in the Settings app is the specific location where you can change the default web browser from Microsoft Edge to Google Chrome. This setting controls which application handles protocols like HTTP and HTTPS, and it allows you to set Chrome as the default by selecting it from the list of installed browsers.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Apps > Apps & features
Why it's wrong here
Apps & features lists installed programs but does not manage default program associations.
✗
Personalization > Start
Why it's wrong here
Start settings control the Start menu layout, not default applications.
✓
Apps > Default apps
Why this is correct
The Default apps page lets you set defaults for web browser, email, music player, and more.
Related concept
Read the scenario before looking for a memorised answer.
✗
Update & Security > Windows Update
Why it's wrong here
This section manages update installation and recovery options, not default app settings.
Common exam traps
Common exam trap: answer the scenario, not the keyword
CompTIA often tests the misconception that 'Apps & features' is the correct location for setting defaults, but candidates must remember that default app configuration is a separate, dedicated section under 'Default apps' within the Apps category.
Detailed technical explanation
How to think about this question
When you set a default browser in Windows, the system modifies the User Choice hash in the registry under HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Associations\UrlAssociations\http\UserChoice for the HTTP protocol. This ensures that when a user clicks a link, Windows launches the associated application. In a real-world scenario, after a Windows update, the system may reset these associations to Edge due to a feature called 'Assigned Access' or a policy that enforces Microsoft Edge as the default, requiring the user to manually override it via the Default apps page.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Windows Settings and Control Panel — This question tests Windows Settings and Control Panel — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Apps > Default apps — Option C is correct because the 'Default apps' page under Apps in the Settings app is the specific location where you can change the default web browser from Microsoft Edge to Google Chrome. This setting controls which application handles protocols like HTTP and HTTPS, and it allows you to set Chrome as the default by selecting it from the list of installed browsers.
What should I do if I get this 220-1202 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A user reports that after a Windows update, their default browser keeps resetting to Microsoft Edge every time they restart the computer. They need to keep Google Chrome as the default. Which Control Panel or Settings applet should you use to permanently change this setting?
easy
A.Programs and Features
✓ B.Default Apps
C.Internet Options
D.Device Manager
Why B: The correct tool is 'Default Apps' in Windows Settings, where you can set per-application defaults. This ensures the change persists across restarts, unlike simply choosing 'Always use this app' from a file dialog which may not override system policies.
Last reviewed: Jun 30, 2026
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This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.
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