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220-1102 Practice Question: After installing a new software application on a…
This 220-1102 practice question tests your understanding of after installing a new software application on a…. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. A key principle to apply: reinstallation replaces all application files, including missing DLLs.. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
After installing a new software application on a Windows 10 computer, a user receives a 'DLL load failed' error when launching the program. The technician uses Process Monitor and finds that the application is trying to load a DLL from a path that does not exist. Which solution is most likely to resolve the issue?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Reinstall the application
Reinstalling copies all missing DLLs and dependencies to their required locations, resolving the load error.
B
Distractor review
Register the DLL using regsvr32
regsvr32 registers a COM DLL, but if the DLL itself is missing, registration will fail.
C
Distractor review
Run System File Checker (sfc /scannow)
SFC repairs system files, not application-specific DLLs.
D
Distractor review
Perform a clean boot to eliminate startup conflicts
A clean boot helps identify software conflicts but does not restore missing DLLs.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Register the DLL using regsvr32
regsvr32 registers a COM DLL, but if the DLL itself is missing, registration will fail.
- ✗
Run System File Checker (sfc /scannow)
SFC repairs system files, not application-specific DLLs.
- ✗
Perform a clean boot to eliminate startup conflicts
A clean boot helps identify software conflicts but does not restore missing DLLs.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Candidates might be tempted by `regsvr32` if they associate DLL errors with registration issues, but it won't help if the file is missing.
Technical deep dive
How to think about this question
The core issue identified by Process Monitor is that the application is attempting to load a Dynamic Link Library (DLL) from a path that does not exist. This strongly indicates that the DLL file itself is either missing from the system or was not installed in the expected location during the initial software setup. When an application is installed, it typically places all its necessary files, including DLLs, into specific directories, often within the program's installation folder or shared system locations. A 'DLL load failed' error, especially when the file path is nonexistent, points to a fundamental problem with the application's file integrity or installation. Reinstalling the application is the most direct and effective solution because it performs a fresh copy of all application files, including any missing or corrupted DLLs, to their correct and expected locations. This process ensures that all dependencies are present and accessible to the program when it attempts to launch. In contrast, registering a DLL with `regsvr32` is only relevant for COM (Component Object Model) DLLs that need to be registered with the operating system to function correctly; it cannot create a missing file. Similarly, System File Checker (`sfc /scannow`) is designed to repair corrupted Windows system files, not application-specific files. A clean boot helps diagnose conflicts with other startup programs or services but does not address missing application files.
KKey Concepts to Remember
- Reinstallation replaces all application files, including missing DLLs.
- DLL load errors often indicate missing or corrupted application files.
- Process Monitor helps identify the exact file path an application is trying to access.
- Application installers are designed to place DLLs in required locations.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Reinstallation replaces all application files, including missing DLLs.
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Reinstallation replaces all application files, including missing DLLs.
What is the correct answer to this question?
The correct answer is: Reinstall the application — The error indicates that a required DLL is missing or not correctly installed. Reinstalling the application is the most effective solution because it ensures all necessary files and dependencies are placed in the correct locations. Registering a DLL (regsvr32) works only if the DLL exists but is not registered. System File Checker repairs system files, not application DLLs. A clean boot would not fix missing files.
What should I do if I get this 220-1102 question wrong?
Review reinstallation replaces all application files, including missing DLLs., then practise related 220-1102 questions on the same topic to reinforce the concept.
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