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220-1202 Practice Question: That their Windows 10 PC shows a 'Low Disk Space'…

A user reports that their Windows 10 PC shows a 'Low Disk Space' warning on the C: drive. You need to free up space by removing temporary files, system cache, and previous Windows installations. Which tool provides a guided cleanup for these items?

⚠ Common exam trap

The A+ exam often tests the distinction between tools that manage disk space (Disk Cleanup) versus tools that manage disk structure (Disk Management) or performance (Defragment), so the trap is that candidates may confuse 'freeing up space' with 'optimizing' or 'managing' the drive.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Disk Cleanup

Disk Cleanup (cleanmgr.exe) is the built-in Windows tool specifically designed to free disk space by removing temporary files, system cache, and previous Windows installations. It provides a guided, checkbox-driven interface that lets users select categories such as 'Temporary Internet Files', 'Delivery Optimization Files', and 'Windows Update Cleanup' (which includes previous Windows installations). This makes it the correct choice for the described scenario.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Disk Management

    Why it's wrong here

    Disk Management partitions, formats and assigns drive letters; it cannot identify temporary files, system cache or previous Windows installations for removal. It would be the right tool when creating, resizing or converting volumes rather than clearing files.

  • ✗

    Defragment and Optimize Drives

    Why it's wrong here

    Defragmentation rearranges file blocks on a drive and cannot delete temporary files, caches or old Windows installations. It would be selected when a mechanical disk suffers fragmented files and slow reads, not when space must be reclaimed.

  • ✓

    Disk Cleanup

    Why this is correct

    Disk Cleanup scans the C: drive and presents tick-box categories covering temporary files, system cache and previous Windows installations, letting the user select what to remove. This directly satisfies the stem's requirement for a guided cleanup tool targeting those three item types, unlike manual deletion or Storage Sense's limited automatic scope.

  • ✗

    Storage Spaces

    Why it's wrong here

    Storage Spaces pools physical disks into resilient virtual volumes; it does not scan or delete temporary files, caches or old Windows installations. It would be chosen when adding redundancy or capacity across multiple drives, not reclaiming space on one.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.