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220-1202 Practice Question: A small business user needs to set up a VPN…
A small business user needs to set up a VPN connection on their Windows 11 laptop to access company resources. They ask you which tool to use. Which administrative tool should you instruct them to open?
⚠ Common exam trap
This question tests the misconception that VPN configuration requires modifying system services or hardware settings, leading candidates to choose Device Manager or Services console instead of the straightforward Settings interface.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Windows Settings > Network & internet > VPN.
Windows 11 includes a built-in VPN client that is configured through the Settings app under Network & internet > VPN. This is the correct administrative tool for a small business user to set up a VPN connection without needing additional software or advanced system tools.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Device Manager to install a virtual network adapter.
Why it's wrong here
Device Manager installs and manages hardware drivers and adapters; it cannot create a VPN tunnel or store connection credentials. The user needs Settings, where VPN profiles are added. Device Manager is correct when a network adapter driver must be installed, updated, or rolled back.
- ✓
Windows Settings > Network & internet > VPN.
Why this is correct
Windows 11 exposes native VPN client configuration through Settings under Network & internet > VPN, where the user adds a connection profile with server address and credentials. This built-in tool requires no extra software, matching the small business user's need.
- ✗
Services console to enable the 'Remote Access Connection Manager' service.
Why it's wrong here
Enabling the Remote Access Connection Manager service only permits VPN connectivity; it provides no interface for creating or configuring the connection itself. It is tempting because that service must run for any VPN to function, making it the right fix when an existing, already-configured VPN fails to dial.
- ✗
Task Scheduler to create a task that launches the VPN client.
Why it's wrong here
Task Scheduler automates launching an existing program on a trigger; it cannot create or configure a VPN profile, so the user would still lack a connection to launch. It is tempting because scheduling a client to connect automatically is valid once the VPN profile already exists.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.