CompTIA A+ Core 1 220-1201 (220-1201) — Questions 451525

1020 questions total · 14pages · All types, answers revealed

Page 6

Page 7 of 14

Page 8
451
MCQeasy

During a routine hardware upgrade, a technician installs a new CPU into a workstation. After powering on, the system emits a series of long beeps and the screen remains blank. What is the most likely cause?

A.The CPU is not compatible with the motherboard socket
B.The CPU is installed backwards
C.The RAM is not seated properly
D.The CPU fan is not connected to the motherboard
AnswerC

Long beeps during POST are a standard indication of a memory error, often caused by loose or improperly seated RAM.

Why this answer

POST beep codes are used to indicate hardware errors. A series of long beeps typically points to a memory issue, not a CPU problem. The technician should reseat the RAM modules to resolve this.

452
MCQmedium

A technician is configuring a new PC for a user who runs multiple virtual machines. The motherboard has an AM5 socket. Which CPU feature is most important for this workload?

A.High clock speed
B.Large L3 cache
C.High core and thread count
D.Integrated graphics
AnswerC

Multiple VMs require many cores/threads to run simultaneously without performance degradation.

Why this answer

Virtual machines benefit from many cores and threads because each VM can be assigned to a separate core. AMD AM5 CPUs offer high core counts, making them ideal for virtualization. This tests understanding of how CPU architecture affects specific tasks.

453
MCQmedium

A small business server with a RAID 10 array of four 2 TB hard drives experiences a drive failure. The technician replaces the failed drive with an identical model. After rebuilding, the array reports as healthy, but the total capacity is now 2 TB instead of the expected 4 TB. What is the most likely cause?

A.The replacement drive has a different sector size.
B.The array was accidentally rebuilt as a RAID 1 mirror instead of RAID 10.
C.The new drive is 1 TB instead of 2 TB.
D.The array is using a non-standard stripe size.
AnswerB

Correct. If the controller treats the four drives as two mirrored pairs but only one pair is used, capacity would be 2 TB.

Why this answer

RAID 10 combines mirroring and striping. If the replacement drive is not properly sized or the array is misconfigured, capacity can be incorrect. However, the most common cause is using a drive with different geometry or the array being rebuilt as a single mirror instead of striped mirrors.

This question tests understanding of RAID 10 capacity calculation.

454
MCQmedium

A client brings in a desktop that will not power on. The technician verifies the power cord is connected and the PSU fan does not spin when the power button is pressed. What is the most appropriate next step?

A.Replace the motherboard
B.Test the power supply using a PSU tester
C.Reseat the CPU
D.Check the front panel power switch
AnswerB

A PSU tester confirms whether the power supply is delivering correct voltages; if not, the PSU is the problem.

Why this answer

When the PSU fan does not spin, the power supply may be dead. The quickest and safest test is to use a power supply tester or perform the paperclip test to see if the PSU turns on. If it does not, replacement is needed.

Always eliminate the PSU as the cause before checking other components.

455
MCQmedium

A technician is deploying 20 new tablets for a hospital's nursing staff. After configuring Wi-Fi and email, they find that the tablets will not connect to the corporate 5 GHz wireless network, only to the 2.4 GHz network. All tablets are the same model. What is the most likely cause?

A.The 5 GHz SSID is hidden and requires manual entry.
B.The tablets only support 802.11b/g/n on the 2.4 GHz band and lack 5 GHz hardware support.
C.The corporate 5 GHz network requires 802.1X authentication that is not configured on the tablets.
D.The tablets have a defective Wi-Fi antenna.
AnswerB

Many low-cost tablets only include 2.4 GHz radios to save on cost and battery. This is a hardware limitation that cannot be fixed with software, explaining why all 20 tablets behave identically.

Why this answer

This is a common deployment issue where the device's wireless radio supports 2.4 GHz but not 5 GHz, or the 5 GHz channel is not supported. Older or budget tablets may lack 5 GHz capability, or the corporate network may use a 5 GHz channel (e.g., DFS channels) that the tablet's radio cannot use. Checking the tablet's Wi-Fi specifications is the correct first step.

456
MCQeasy

During a printer installation, the setup wizard asks for the printer's IP address. The multifunction device is connected via Ethernet and has a static IP. Where can you find the IP address on the printer itself?

A.On the back of the printer near the Ethernet port.
B.By pressing the 'Home' button, then navigating to 'Network Settings' or 'Information'.
C.By looking at the toner cartridge label.
D.By checking the DHCP server logs on the network.
AnswerB

The printer's control panel provides access to network configuration, including the IP address.

Why this answer

This question tests basic printer configuration knowledge. Most multifunction printers have a control panel menu that displays network settings, including the IP address. Alternatively, printing a configuration page from the printer's menu will show the IP.

457
MCQhard

A technician is troubleshooting a network where a single workstation cannot access any network resources. The link light on the NIC is solid, and the IP configuration shows an address of 192.168.1.100 with a subnet mask of 255.255.255.0. The workstation can ping its own IP but not the default gateway (192.168.1.1). What is the most likely cause?

A.The DNS server is unreachable.
B.The switch port is configured with the wrong VLAN.
C.The Ethernet cable is a crossover cable.
D.The workstation's subnet mask is wrong.
AnswerB

Correct—if the switch port is in a different VLAN, the workstation cannot reach the gateway, even with a valid IP.

Why this answer

The workstation has a valid IP and can ping itself, indicating the NIC and stack are working. However, it cannot reach the gateway, which suggests a Layer 2 issue—likely an incorrect or missing default gateway configuration, or a VLAN mismatch on the switch port.

458
MCQmedium

A technician is tasked with connecting a legacy projector that only has a VGA input to a modern laptop that has only HDMI and USB-C outputs. Which adapter should the technician use?

A.USB-C to VGA passive adapter
B.HDMI to VGA active adapter
C.VGA to HDMI cable
D.USB-C to HDMI adapter
AnswerB

This active adapter converts the digital HDMI signal to analog VGA, allowing the laptop to connect to the projector.

Why this answer

Since VGA is analog and HDMI is digital, an active converter is needed. A USB-C to VGA adapter can work if the laptop supports video over USB-C, but an HDMI to VGA adapter is also an option if the laptop has HDMI. The best answer is an HDMI to VGA active adapter, as it directly converts the digital signal to analog.

459
MCQeasy

A small office uses an inkjet printer that has started leaving horizontal white streaks across printed documents. The user has already run the printer's cleaning cycle twice with no improvement. What should the technician do next to resolve this issue?

A.Replace the printer's fuser unit.
B.Replace the ink cartridges with new ones.
C.Manually clean the printhead or replace it.
D.Adjust the paper type setting in the driver to 'photo paper'.
AnswerC

Manual cleaning or replacing the printhead directly addresses persistent nozzle clogs that automated cleaning cannot clear.

Why this answer

Horizontal white streaks on inkjet prints typically indicate clogged printhead nozzles. Since the cleaning cycle did not help, physically cleaning the printhead or replacing it is the next step. Replacing ink cartridges or adjusting paper settings would not address clogged nozzles.

460
MCQmedium

A user complains that their iOS device's screen brightness automatically dims when using a particular streaming app, but stays normal with other apps. The auto-brightness setting is enabled. What is the most likely reason?

A.The app is using HDR content, which requires lower brightness.
B.The device's ambient light sensor is malfunctioning.
C.The app has its own brightness control that is set to dim.
D.The device is overheating and throttling brightness.
AnswerC

Many streaming apps have independent brightness settings that can dim the screen regardless of system settings.

Why this answer

This question tests knowledge of app-specific settings and OS features. Some apps, especially media players, have built-in brightness controls that override system settings. The app may have its own brightness slider or adaptive feature that dims the screen to enhance video viewing.

Checking the app's settings is the correct approach.

461
MCQeasy

A technician is installing a new SSD into a customer's laptop. After removing the bottom cover, they see the existing hard drive is held in place by a metal bracket and a single screw. What is the correct next step?

A.Remove the screw and bracket, then gently lift the drive out of the SATA connector.
B.Pull the drive straight out with force to disconnect it.
C.Use a plastic spudger to pry the drive from the connector.
D.Remove the battery first to avoid electrical shock.
AnswerA

This is the correct method to safely remove the drive without damaging the connector.

Why this answer

Removing the bracket and screw allows the drive to be lifted or slid out of its connector. This is standard procedure for 2.5-inch drives in laptops. The technician must also disconnect any attached cables before removal.

462
MCQmedium

A technician is installing a new network drop in a warehouse where the cable must run near high-voltage machinery. The run is 60 meters. Which type of cable should be used to minimize interference?

A.UTP Cat6 cable.
B.STP Cat6a cable.
C.Coaxial RG-6 cable.
D.Fiber optic cable.
AnswerB

STP provides shielding against EMI, making it ideal for environments with electrical interference.

Why this answer

This question tests understanding of shielded cabling and its application in high-EMI environments. STP (shielded twisted pair) reduces electromagnetic interference, making it suitable for runs near machinery. The correct answer emphasizes the shielding benefit.

463
MCQeasy

During a routine hardware upgrade, a technician installs a new graphics card. The system powers on but no display appears. The old card works fine. What UEFI setting should be checked first?

A.Disable Secure Boot
B.Change the primary video adapter from onboard to PCIe
C.Enable CSM (Compatibility Support Module)
D.Update the UEFI firmware to the latest version
AnswerB

This tells the firmware to initialize the discrete GPU first.

Why this answer

If the system has integrated graphics and a discrete card, the UEFI may default to the integrated output. Changing the primary video adapter to PCIe/ PEG forces the system to use the new card. This tests understanding of video initialization order in UEFI.

464
MCQmedium

A company deploys a new web server and wants to ensure that data transmitted between clients and the server is encrypted. The technician configures the server to use a certificate. Which protocol should be enabled on the server?

A.HTTPS
B.HTTP
C.FTP
D.SSH
AnswerA

HTTPS uses TLS/SSL to encrypt data between client and server, and requires a certificate.

Why this answer

This scenario tests knowledge of HTTPS, which is HTTP over TLS/SSL for encrypted communication. Using a certificate is a key part of setting up HTTPS.

465
MCQhard

A technician is troubleshooting a network drop that was working yesterday but now shows 'No Link' on the switch port. The cable run is through a conduit in the wall. The technician tests the cable with a continuity tester and finds that pins 1, 2, 3, and 6 are good, but pins 4, 5, 7, and 8 show no continuity. What is the most likely cause?

A.The cable is only Cat5 and cannot support Gigabit.
B.The cable has a short circuit between pins 4 and 5.
C.The cable is cut or crushed in the conduit, breaking the secondary pairs.
D.The wall jack is wired for T568A but the patch panel is T568B.
AnswerC

An open on pins 4-5 and 7-8 indicates a physical break in the cable that affects only those pairs, likely from damage in the conduit.

Why this answer

This question tests understanding of Ethernet pinout and fault isolation. The correct answer is that the cable is likely damaged or broken on the pairs used for 1000Base-T (all four pairs), but 100Base-TX only uses pairs 1-2 and 3-6. The symptom indicates a break in the cable affecting the secondary pairs.

466
MCQeasy

A company uses virtual machines for its production environment. A technician needs to perform maintenance on the host server without disrupting the VMs. The technician wants to move the VMs to another host in the cluster while they are running. Which feature must be configured to allow this?

A.Virtual machine snapshots
B.Live migration (vMotion)
C.Virtual switch trunking
D.Resource pooling
AnswerB

Live migration enables moving a running VM to another host without interruption, which is exactly what the technician needs.

Why this answer

Live migration (vMotion in VMware, live migration in Hyper-V) allows moving running VMs between hosts with zero downtime. This is a key feature for high availability and maintenance. The correct answer directly names this feature.

467
MCQhard

A user reports that their new high-resolution monitor (2560x1440) connected via DisplayPort shows intermittent black screens for a few seconds. The monitor works fine at lower resolutions. What is the most likely issue?

A.The monitor's power saving mode is too aggressive
B.The DisplayPort cable is not certified for the required bandwidth
C.The graphics card is overheating
D.The monitor's firmware is outdated
AnswerB

A cable not rated for the necessary DisplayPort version can cause signal dropouts at high resolutions.

Why this answer

High resolutions require significant bandwidth over DisplayPort. If the cable is not rated for the required version (e.g., DP 1.2 for 1440p at high refresh rates), it can cause signal loss. The intermittent black screen is a classic symptom of a cable that cannot handle the data rate.

468
MCQhard

A technician is deploying a 3D printer that uses fused deposition modeling (FDM) in a school lab. After several test prints, the prints are warping at the edges and not adhering to the build plate. The filament is PLA, and the build plate is heated. Which adjustment should be made first?

A.Increase the nozzle temperature by 10°C
B.Apply a layer of glue stick to the build plate
C.Adjust the bed leveling or Z-offset to ensure proper first layer height
D.Reduce the print speed
AnswerC

Correct first layer height is critical for adhesion; the filament must be slightly squished onto the bed. Leveling the bed is the primary adjustment.

Why this answer

Warping and poor adhesion in FDM printing are often caused by an incorrect first layer height or bed leveling. If the nozzle is too far from the bed, the filament does not squish enough to stick. Adjusting the bed leveling or Z-offset ensures proper first layer adhesion.

469
MCQmedium

A technician is troubleshooting a network where a user's computer cannot obtain an IP address via DHCP. The computer is connected to a switch, and other devices on the same switch work fine. The technician checks the switch and sees that the port is up and the link light is green. What should the technician check next?

A.Replace the Ethernet cable.
B.Check if the switch port is configured with Port Security that is blocking the MAC address.
C.Reboot the DHCP server.
D.Set a static IP address on the computer.
AnswerB

Port Security can limit the number of MAC addresses on a port or block specific MACs, preventing DHCP requests from being processed. This is a common cause of DHCP failures on otherwise functional ports.

Why this answer

This question tests troubleshooting methodology for DHCP issues. Since the link light is green, the physical layer is fine. The next logical step is to check if the port is configured with a feature like Port Security that might be blocking the DHCP request, or if the port is in a blocking state due to STP.

The correct answer is to check if the switch port is configured with Port Security that might be limiting MAC addresses.

470
MCQmedium

A small business has several PCs that intermittently reboot or fail to start. The building's electrical system is old, and the technician suspects power quality issues. Which device should the technician recommend installing to protect the computers?

A.A power strip with a surge protector.
B.A line conditioner (voltage regulator).
C.An uninterruptible power supply (UPS).
D.A dedicated circuit from the breaker panel.
AnswerC

A UPS provides battery power during outages and regulates voltage, preventing reboots from both sags and spikes, making it ideal for unstable power environments.

Why this answer

An uninterruptible power supply (UPS) provides battery backup and voltage regulation, protecting against surges, sags, and brownouts that can cause reboots or failures. A surge protector only guards against spikes, not low-voltage conditions. A UPS is the appropriate solution for unstable power.

471
MCQmedium

A user reports that their laptop's touchpad is not working after they spilt a small amount of coffee on the keyboard. The keyboard still works, but the touchpad cursor does not move. What is the most likely cause?

A.The touchpad driver has been corrupted by the liquid
B.The touchpad has been disabled in the BIOS due to a safety feature
C.The liquid has damaged the touchpad or its ribbon cable
D.The laptop's operating system has detected the liquid and disabled input devices
AnswerC

Liquid can short-circuit the touchpad's capacitive sensors or corrode the ribbon cable connector, causing the touchpad to stop working while the keyboard remains functional.

Why this answer

Coffee can seep into the touchpad connector or the touchpad itself, causing a short or corrosion. The keyboard working suggests the liquid did not reach the main board, but the touchpad is a separate component that is more exposed. The correct answer is liquid damage to the touchpad.

472
MCQeasy

A user brings in a smartphone with a cracked screen that is still responsive to touch. The device is an older model, and the user wants the screen replaced rather than buying a new phone. After powering off the device and removing the SIM and SD cards, what is the next step in the screen replacement process?

A.Use a spudger to pry the screen off starting from the bottom.
B.Apply heat to the edges of the screen to soften the adhesive.
C.Remove the battery using a plastic pry tool.
D.Insert a guitar pick under the screen to separate it from the frame.
AnswerB

Heating the edges softens the adhesive, allowing the screen to be lifted with minimal force and reducing the risk of further damage.

Why this answer

The correct first step after powering off and removing removable components is to carefully heat the edges of the screen to soften the adhesive that holds it in place. This prevents cracking the glass further or damaging the frame. Attempting to pry the screen off cold can cause additional damage.

473
MCQmedium

A user reports that their laser printer prints fine from Windows, but when they print from a macOS device, the output is garbled with random characters. Both devices are on the same network. What is the most likely cause?

A.The printer's firmware is outdated
B.The network cable is faulty
C.The macOS printer driver is incorrect
D.The printer is set to the wrong emulation mode
AnswerC

An incorrect driver or PPD file causes the printer to misinterpret print data, resulting in garbled text.

Why this answer

Garbled output from one OS but not another typically indicates a driver or PPD issue. macOS uses PostScript Printer Description (PPD) files for laser printers, and an incorrect or missing PPD can cause communication errors. Installing the correct driver for macOS resolves the problem.

474
MCQhard

A company's remote employees use VPN to connect to the office network. Recently, some users report that they can connect to the VPN but cannot browse the internet or access internal servers by name, though they can ping internal IP addresses. The VPN is configured to push DNS settings. Which protocol is likely misconfigured on the VPN server?

A.DHCP
B.DNS
C.IPsec
D.SSL/TLS
AnswerB

DNS is responsible for name resolution; if the VPN server does not push correct DNS servers, name resolution fails.

Why this answer

This scenario isolates a DNS issue within a VPN connection. If users can ping internal IPs but not resolve names, the VPN server's DNS configuration (likely using DHCP over VPN or DNS forwarding) is failing. The protocol involved is DNS, which the VPN should push to clients.

475
MCQmedium

A small business has a single router with four built-in switch ports. They need to connect 12 wired devices. They have a 24-port unmanaged switch. Which configuration will provide the best network performance and connectivity?

A.Connect all 12 devices directly to the router's four ports using splitters.
B.Connect the switch to one of the router's LAN ports, then connect all 12 devices to the switch.
C.Connect half the devices to the router and half to the switch, then connect the switch to the router.
D.Use the router as a switch by disabling its routing functions.
AnswerB

Correct. This creates a star topology where the switch handles local traffic, and the router manages internet access. It provides full bandwidth to each device.

Why this answer

This question tests understanding of network topology and switch use. Connecting all devices to a single switch and then uplinking that switch to the router is the most efficient, as it keeps traffic local and uses the router only for internet access.

476
MCQeasy

A technician is deploying a new workstation in a retail store. After connecting all peripherals and power, the system powers on but the monitor shows 'No Signal'. The monitor is connected via VGA to the motherboard. What should the technician check first?

A.Replace the VGA cable.
B.Reseat the RAM modules.
C.Connect the monitor to the discrete graphics card's video port.
D.Update the motherboard BIOS.
AnswerC

Correct; if a discrete GPU is installed, the motherboard's video ports are usually disabled, so the monitor must be connected to the GPU.

Why this answer

When a system has a dedicated GPU, the motherboard video ports are often disabled. The most common oversight is connecting the monitor to the wrong port. This scenario tests basic hardware installation knowledge.

477
MCQmedium

A technician is selecting a CPU for a compact home theater PC (HTPC) that will be passively cooled. Which CPU characteristic is most critical to ensure reliable operation without a fan?

A.High clock speed
B.Integrated graphics
C.Low TDP
D.Large L3 cache
AnswerC

Low TDP means less heat generated, allowing the CPU to run safely without active cooling.

Why this answer

Passive cooling relies on low heat output. TDP (Thermal Design Power) directly indicates the amount of heat a cooler must dissipate. A low TDP CPU is essential for fanless operation.

478
MCQmedium

A company's IT department is deploying new VoIP phones. After connecting a phone to a PoE switch, the phone does not power on. The switch port is configured for PoE and shows no errors. Which tool should be used to verify that the Ethernet cable delivers power correctly?

A.Cable tester
B.Tone generator
C.Multimeter
D.Wi-Fi analyzer
AnswerC

A multimeter set to DC voltage can measure the voltage on the power pairs of the Ethernet cable to verify PoE is being delivered.

Why this answer

A multimeter can measure voltage on the Ethernet cable's power pairs. Since the switch is configured for PoE and the cable appears intact, measuring voltage at the phone end can confirm whether power is reaching the device.

479
MCQeasy

A user complains that their wireless connection drops frequently, but only when they are in the conference room. Other areas of the office have stable connections. What is the most likely cause?

A.The user's laptop has a faulty wireless adapter.
B.The access point is overloaded with too many connections.
C.The conference room has thick walls or electronic interference that weakens the signal.
D.The access point's firmware is outdated.
AnswerC

Correct. Physical obstructions like concrete or metal, or interference from electronics, can cause signal degradation in specific areas.

Why this answer

This question tests understanding of wireless interference and signal propagation. Physical obstacles like metal studs or electronic interference can weaken signals. The conference room's environment is the key factor.

480
MCQhard

A network administrator needs to segment traffic between the accounting and HR departments to prevent unauthorized access, while still allowing both to reach the internet. The company uses a single managed switch and a router. Which configuration approach meets these requirements?

A.Create two separate subnets and connect each department to a different physical switch
B.Configure VLANs on the switch and set up a trunk port to the router with subinterfaces
C.Assign static IPs to all devices and enable MAC address filtering on the switch
D.Use a firewall between the two departments and disable inter-VLAN routing
AnswerB

VLANs isolate traffic, and the trunk with subinterfaces (router-on-a-stick) allows the router to route between VLANs and to the internet.

Why this answer

VLANs logically separate network traffic on the same switch, allowing different departments to be isolated. A trunk port carries multiple VLANs to the router, which can route between them and to the internet using a router-on-a-stick configuration.

481
MCQhard

A technician is troubleshooting a server that uses a RAID 5 array with three 2 TB HDDs. The array reports 4 TB of usable space. One drive fails. What is the immediate impact on data availability?

A.All data is lost because RAID 5 cannot handle any drive failures.
B.The array continues to function, but performance may decrease until the drive is replaced.
C.The usable capacity drops to 2 TB until the drive is replaced.
D.The array automatically switches to RAID 0 to maintain performance.
AnswerB

With one failed drive, the array is in a degraded state but still accessible; performance may drop due to parity calculations.

Why this answer

RAID 5 can tolerate one drive failure without data loss because parity data is distributed across all drives. The array will continue to operate in a degraded state until the failed drive is replaced and rebuilt. A second failure would cause data loss.

482
MCQeasy

A user wants to print a high-resolution photo on glossy paper using an inkjet printer. After printing, the colors appear washed out and the photo has a grainy appearance. The printer is set to 'normal' quality and 'plain paper' in the driver. What should the technician change to improve the output?

A.Change the paper type to 'glossy photo paper' and the print quality to 'best' or 'photo'.
B.Replace the ink cartridges with high-yield cartridges.
C.Calibrate the printer using the built-in utility.
D.Use a different brand of glossy paper.
AnswerA

These settings adjust ink density and drying to match glossy media, producing vibrant, smooth photos.

Why this answer

For high-quality photo prints on glossy paper, the driver must be set to 'photo' or 'best' quality and the paper type to 'glossy' or 'photo paper'. This optimizes ink droplet size and drying time. The default 'normal' and 'plain paper' settings use less ink and different halftoning, causing washed-out, grainy results.

483
MCQeasy

A small office is installing new network drops in a drop ceiling for employee workstations. The IT manager wants to minimize future troubleshooting. Which cabling practice should be followed during installation?

A.Use crossover cables for all workstation connections.
B.Run cables parallel to electrical wiring to save space.
C.Label both ends of each cable with a unique identifier.
D.Use flat ribbon cables for all long runs.
AnswerC

Labeling helps with identification and troubleshooting, especially in dense installations.

Why this answer

This question tests best practices for structured cabling, specifically labeling and documentation. Proper labeling at both ends of each cable run simplifies future troubleshooting and maintenance. The correct answer emphasizes this fundamental practice.

484
MCQhard

A company's network uses a managed switch with VLANs. Users in VLAN 10 can ping the default gateway but cannot communicate with users in VLAN 20. The switch is connected to a router that handles inter-VLAN routing. What is the most likely misconfiguration?

A.The router's firewall is blocking traffic between VLANs.
B.The switch port connecting to the router is configured as an access port instead of a trunk.
C.The default gateway for VLAN 20 is misconfigured.
D.The switch has Spanning Tree Protocol enabled, blocking the link.
AnswerB

An access port carries traffic for only one VLAN. For the router to receive traffic from multiple VLANs, the port must be a trunk port that tags frames with VLAN IDs.

Why this answer

This question tests understanding of inter-VLAN routing and trunk ports. For a router to route between VLANs, the switch port connecting to the router must be configured as a trunk port, allowing multiple VLAN tags. If the port is an access port, only one VLAN's traffic will pass.

The correct answer is that the switch port connecting to the router is configured as an access port instead of a trunk.

485
MCQmedium

A user's laptop has a USB-C port that supports Thunderbolt 3. They want to connect two 4K monitors daisy-chained. The monitors have DisplayPort inputs. Which cable configuration is required?

A.Connect both monitors directly to the laptop using two separate USB-C to HDMI cables.
B.Use a USB-C to DisplayPort cable from the laptop to the first monitor, then a DisplayPort cable from the first monitor to the second.
C.Use a USB-C hub with two HDMI ports.
D.Use a single USB-C to DisplayPort cable that splits into two DisplayPort connectors.
AnswerB

This daisy-chain configuration works if both monitors support DisplayPort MST, allowing video to pass through the first monitor to the second.

Why this answer

Thunderbolt 3 supports daisy-chaining via DisplayPort over USB-C. Each monitor must have a DisplayPort input and support MST (Multi-Stream Transport). The first monitor connects to the laptop via USB-C to DisplayPort cable, and the second connects to the first monitor's DisplayPort out.

486
MCQhard

A technician is troubleshooting a laptop that connects to a Wi-Fi network but gets a 'No Internet, Secured' message. The laptop has a static IP address configured. What is the most likely issue?

A.The Wi-Fi network's SSID is hidden.
B.The laptop's static IP address is not in the same subnet as the router.
C.The laptop's Wi-Fi driver is corrupted.
D.The router's DHCP server is disabled.
AnswerB

A mismatched subnet means the laptop cannot communicate with the default gateway, so internet access fails.

Why this answer

This tests understanding of IP configuration. A static IP that is not in the same subnet as the router or has an incorrect default gateway will prevent internet access even though the Wi-Fi link is established.

487
MCQhard

A user reports that their Windows tablet's battery drains quickly even when the device is idle. The technician checks the battery report and finds that the 'System' process is using a high percentage of CPU. What is the most likely cause?

A.The battery is nearing the end of its life and cannot hold a charge
B.A background app is consuming CPU resources
C.A device driver is preventing the tablet from entering a low-power sleep state
D.The tablet's power plan is set to 'High performance'
AnswerC

A malfunctioning driver (e.g., for the network adapter or chipset) can keep the CPU active, preventing sleep. This is a known cause of high System CPU usage and battery drain in tablets.

Why this answer

High CPU usage by the 'System' process often indicates a driver or hardware issue, such as a failing battery or a misconfigured power plan. In tablets, a common cause is a driver that prevents the device from entering low-power sleep states, leading to constant CPU activity and battery drain.

488
MCQhard

A company's file server uses a RAID 5 array with five 2 TB HDDs. After a power outage, the server boots but the RAID array is shown as 'Failed' in the controller utility. The drives are all detected. What is the most likely cause and the best first step to recover the array with minimal data loss?

A.Replace all five drives and restore from backup.
B.Initialize the array to clear the failed status.
C.Check the RAID controller's event log and attempt to import the array.
D.Reseat all SATA cables and power connectors.
AnswerC

The event log can reveal which drives were affected, and importing the array (if supported) can recover the configuration without data loss.

Why this answer

A power outage can cause multiple drives to be marked as offline or failed due to incomplete writes, even if they are healthy. The array status 'Failed' with all drives detected suggests a metadata issue. The best first step is to check the controller's event log and attempt to import or rebuild the array without initializing it, which would destroy data.

489
MCQmedium

A technician needs to configure a router to allow internal users to access a web server on the internet using a public IP address. The web server is hosted internally on a private IP. Which network service must be configured on the router?

A.DNS
B.DHCP
C.NAT
D.RADIUS
AnswerC

NAT (specifically port forwarding) maps the public IP to the internal server's private IP.

Why this answer

This question tests knowledge of NAT. Network Address Translation (NAT) translates private IPs to public IPs and vice versa, enabling internal servers to be reachable from the internet. DNS resolves names, but NAT handles the IP translation.

490
MCQmedium

A technician is configuring a new Android tablet for a field worker. The worker will use a Bluetooth barcode scanner and a rugged case with a built-in keyboard. After pairing both devices, the keyboard types slowly and misses keystrokes, while the scanner works fine. What is the most likely cause?

A.The keyboard's battery is low
B.The tablet's Bluetooth driver is outdated
C.Interference from the rugged case or other wireless signals is degrading the keyboard's connection
D.The keyboard is not compatible with Android
AnswerC

Rugged cases can contain metal or shielding that interferes with Bluetooth signals. The keyboard's antenna may be more susceptible than the scanner's.

Why this answer

Bluetooth interference from other devices or physical obstructions (like a rugged case) can cause signal degradation, leading to missed keystrokes. The scanner may use a different Bluetooth profile or be less sensitive to interference. The correct answer identifies interference as the likely cause.

491
MCQmedium

A technician is troubleshooting a tablet that has a dim display that flickers intermittently. The device responds to touch and the OS loads normally. Which component is most likely failing?

A.The digitizer is malfunctioning.
B.The LCD panel has dead pixels.
C.The backlight LED or inverter is failing.
D.The motherboard GPU is damaged.
AnswerC

A failing backlight causes dim, flickering display while touch and OS remain functional.

Why this answer

This question differentiates between LCD and backlight failures. A dim, flickering display with normal touch and OS function points to a backlight issue, often caused by a failing LED driver or inverter. The LCD panel itself may be fine.

492
MCQmedium

A user reports that their fiber-to-the-home (FTTH) internet connection works but is slower than expected. The technician finds that the ONT (Optical Network Terminal) is connected to the router via a 100-meter Cat5e cable. What is the most likely issue?

A.The ONT is malfunctioning.
B.The Cat5e cable is too long for 1 Gbps.
C.The router is not configured for the correct speed.
D.The Ethernet cable is damaged or has a bad termination.
AnswerD

A damaged or poorly terminated cable can cause packet loss and speed degradation, even if the link appears active.

Why this answer

Cat5e cable is rated for 100 meters at 1 Gbps, so distance alone is not a problem. However, if the cable is damaged or poorly terminated, it can cause errors and speed reduction. The most common issue is a faulty cable or connection, not the distance itself.

493
MCQhard

A technician is setting up a new Android tablet for a point-of-sale system. The tablet must stay on and connected to Wi-Fi at all times, even when the screen is off. Which setting should the technician adjust?

A.Disable the 'Adaptive battery' feature.
B.Set the screen timeout to 'Never'.
C.Configure 'Keep Wi-Fi on during sleep' to 'Always'.
D.Enable 'Developer options' and set 'Stay awake'.
AnswerC

Correct. This setting ensures the Wi-Fi radio stays active even when the device enters sleep mode.

Why this answer

This question tests advanced Android power management. The 'Keep Wi-Fi on during sleep' setting prevents the device from disconnecting from Wi-Fi when the screen turns off, which is critical for a POS system. The other options do not address the specific requirement.

494
MCQhard

A technician is tasked with building a high-performance workstation for a data scientist who uses large datasets. The workstation has a motherboard that supports quad-channel memory. The technician has four 16 GB DDR4-3200 modules. Which configuration will yield the best memory performance?

A.Install all four modules in the same channel (e.g., slots 1, 2, 3, 4) to maximize density.
B.Install two modules in one channel and two in another, leaving the other two channels empty.
C.Install one module in each of the four channels (e.g., slots 1, 3, 5, 7) to enable quad-channel mode.
D.Install all four modules in the same slot using a special adapter.
AnswerC

Using one module per channel populates all four memory channels, allowing the CPU to access memory in quad-channel mode, which provides the highest bandwidth.

Why this answer

Quad-channel memory architecture requires that all four memory channels be populated with identical modules to achieve maximum bandwidth. Installing one module per channel (e.g., in slots 1, 3, 5, 7 or the designated quad-channel slots) allows the memory controller to access all four channels simultaneously, quadrupling the data transfer rate compared to single-channel. Using fewer modules or mismatched sizes would reduce the channel count or cause the system to run in a lower-channel mode.

495
MCQeasy

A user reports that their laptop battery no longer charges and the system only runs when plugged in. You test the AC adapter and it outputs correct voltage. Inside the battery, which component is most likely failed?

A.The lithium-ion cells have degraded.
B.The battery management system (BMS) is faulty.
C.The DC jack on the laptop is loose.
D.The laptop's motherboard charging circuit is damaged.
AnswerB

A failed BMS prevents the battery from communicating with the charger and accepting power, causing no charging.

Why this answer

This question covers battery charging circuitry. The battery management system (BMS) controls charging and communicates with the laptop. If the BMS fails, the battery may not accept a charge even if cells are good.

The AC adapter is verified working, so the issue is inside the battery.

496
MCQmedium

A technician is tasked with setting up a RAID 10 array using four 500 GB HDDs for a database server. After configuration, the total capacity shown is 1 TB instead of the expected 1.5 TB. What is the most likely cause?

A.One of the drives is only 250 GB.
B.The array was accidentally configured as RAID 0.
C.The array is configured correctly; RAID 10 provides 1 TB usable.
D.The controller is using a different stripe size.
AnswerC

RAID 10 uses half the raw capacity for mirroring, so 2 TB raw yields 1 TB usable.

Why this answer

RAID 10 (1+0) mirrors and then stripes, so usable capacity is half of total raw capacity (4 x 500 GB = 2 TB raw, 1 TB usable). The technician likely expected RAID 5 capacity (75% usable) but configured RAID 10.

497
MCQhard

A user reports that their laptop screen suddenly went black, but the laptop is still powered on (fans running, power light on). Connecting an external monitor shows the desktop correctly. What is the most likely cause?

A.The graphics driver has crashed and needs to be reinstalled.
B.The laptop's LCD inverter or backlight has failed.
C.The Windows display settings are set to 'Show only on external display'.
D.The laptop's RAM is faulty and causing video output issues.
AnswerB

A failed backlight would cause a black screen while the laptop still runs; an external monitor bypasses the internal display circuit.

Why this answer

The external display working normally indicates the GPU and OS are functional. The black built-in display points to a failure in the LCD panel, backlight, or the display cable (e.g., LVDS/eDP ribbon cable) connecting the motherboard to the screen. A loose or damaged internal cable is a common cause, especially in laptops that have been moved frequently.

498
MCQmedium

A technician is troubleshooting a network where a user's PC has an IP address of 169.254.12.34. The PC is connected to a switch that is uplinked to a router with DHCP enabled. What is the most likely cause?

A.The DHCP server is out of IP addresses.
B.The Ethernet cable between the PC and the switch is faulty.
C.The PC's DNS settings are incorrect.
D.The router's firewall is blocking DHCP requests.
AnswerB

Correct—a faulty cable prevents the PC from reaching the DHCP server, causing it to self-assign an APIPA address.

Why this answer

An APIPA address (169.254.x.x) indicates the PC failed to get a DHCP lease. Since the router has DHCP enabled, the issue is likely a bad Ethernet cable or a port problem preventing communication with the DHCP server.

499
MCQeasy

A user reports that their VoIP phone works but the PC connected to the phone's passthrough port has no network access. What should the technician check first?

A.The PC's IP configuration.
B.The Ethernet cable between the phone and the PC.
C.The VoIP phone's firmware version.
D.The switch port the phone is connected to.
AnswerB

Correct. The passthrough port relies on that cable; a bad cable breaks the PC's connection.

Why this answer

This question tests understanding of VoIP passthrough ports. The PC's lack of connectivity is often due to a faulty or unseated Ethernet cable between the phone and PC. The phone itself is working, so the upstream connection is fine.

500
MCQmedium

During a routine check, a technician finds that a RAID 0 array with two SSDs is no longer bootable. The BIOS detects both SSDs individually but the array is missing from the RAID controller. What is the most likely issue?

A.One of the SSDs has failed completely.
B.The RAID controller has failed.
C.The RAID metadata has been corrupted.
D.The SATA cables are swapped.
AnswerC

Corrupted metadata on the drives can cause the array to disappear while drives are still detected.

Why this answer

RAID 0 stripes data across drives with no parity. If the array metadata is corrupted or one drive fails, the entire array becomes inaccessible. Individual detection suggests the drives are physically okay, but the RAID configuration is lost.

501
MCQeasy

A user is building a new gaming PC and wants to install 32 GB of DDR4 RAM in a dual-channel configuration. They have two 16 GB sticks. Which motherboard slots should they use to ensure dual-channel operation?

A.Slots 1 and 2 (adjacent to each other).
B.Slots 2 and 4 (alternating slots).
C.Slots 1 and 3 (alternating slots).
D.Any two slots will work; dual-channel is automatic.
AnswerB

Most motherboards designate slots 2 and 4 (or A2 and B2) as the primary dual-channel configuration, ensuring the memory controller can access both sticks in parallel.

Why this answer

For dual-channel operation, memory modules must be installed in the correct slots, typically alternating colors or labeled as A2 and B2 (or slots 2 and 4) on most modern motherboards. This ensures the memory controller can access both sticks simultaneously, increasing bandwidth. The user manual or motherboard labeling is the definitive guide, but the common practice is to use the second and fourth slots from the CPU.

502
MCQeasy

A user reports that their laptop can connect to the internet via Ethernet but cannot connect to any Wi-Fi networks. The wireless adapter is enabled and shows available networks, but connecting always fails. What is the most likely cause?

A.The DHCP server is out of IP addresses.
B.The wireless adapter driver is corrupted.
C.The wireless security settings are incorrect.
D.The router’s SSID is hidden.
AnswerC

Seeing networks but failing to connect often indicates a mismatch in security key or encryption type, which is a configuration issue.

Why this answer

When a device can connect via Ethernet but not Wi-Fi, the issue is usually with the wireless configuration or hardware, not the network itself. Incorrect wireless security settings, such as a mismatched encryption type or password, are a common cause of connection failure after the network is detected.

503
MCQeasy

A customer reports that their new laptop can connect to websites using IP addresses but cannot resolve domain names like 'www.example.com'. Which networking tool should be used to verify the DNS server configuration on the laptop?

A.ping 8.8.8.8
B.ipconfig /all
C.nslookup www.example.com
D.tracert 8.8.8.8
AnswerB

This command displays all network adapter details, including DNS server addresses. It is the correct tool to check if the laptop has a valid DNS server configured.

Why this answer

This scenario describes a DNS resolution failure—the device can reach IP addresses but not domain names. The `ipconfig /all` command on Windows displays the configured DNS servers, allowing verification. Tools like `ping` test connectivity, `nslookup` queries DNS, and `tracert` traces routes, but only `ipconfig /all` shows the DNS server addresses assigned to the interface.

504
MCQmedium

A company's multifunction printer supports faxing over VoIP. Users report that faxes are frequently incomplete or fail to send. The fax line is connected to an analog telephone adapter (ATA). What should you check first?

A.Replace the fax modem card in the printer.
B.Check the ATA's configuration to ensure T.38 fax relay is enabled.
C.Increase the printer's print resolution.
D.Disable the printer's firewall.
AnswerB

T.38 is the standard for fax over IP; without it, faxes fail over VoIP.

Why this answer

Fax over VoIP is sensitive to jitter and latency. The ATA's settings for fax passthrough (T.38) must be enabled and properly configured. Without T.38, fax data may be corrupted by voice codecs.

505
MCQeasy

A small business owner wants to connect five computers in a single office so they can share files and a printer without purchasing a server. Which network type should be configured?

A.Client-server network
B.Peer-to-peer network
C.Wide area network (WAN)
D.Metropolitan area network (MAN)
AnswerB

Peer-to-peer networks allow each computer to share resources directly with others, perfect for small offices without a server.

Why this answer

A peer-to-peer (P2P) network is ideal for small groups (typically fewer than 10 devices) where each computer can act as both client and server. It requires no dedicated server hardware, making it cost-effective for file and printer sharing. This contrasts with client-server networks that need a central server.

506
MCQhard

A technician is tasked with upgrading a workstation that uses DDR3 RAM. The technician purchases DDR3L modules (low voltage) and installs them. The system fails to boot. What is the most likely reason?

A.The DDR3L modules are physically incompatible with DDR3 slots.
B.The motherboard does not support the lower voltage of DDR3L.
C.The technician installed the modules in the wrong slots.
D.The DDR3L modules are defective.
AnswerB

Some older motherboards cannot supply or regulate 1.35V, causing boot failure.

Why this answer

DDR3L modules operate at 1.35V, while standard DDR3 operates at 1.5V. Many older motherboards do not support DDR3L, or they require specific BIOS settings to handle the lower voltage. The technician should verify motherboard compatibility before installation.

507
MCQmedium

You are building a workstation for video editing and need to install a dedicated GPU in the primary PCIe x16 slot. After installation, the system boots but the GPU is not detected in Device Manager. The GPU works fine in another PC. What should you check on the motherboard?

A.The PCIe slot's power delivery from the PSU
B.The motherboard's BIOS setting for the PCIe slot
C.The CMOS battery voltage
D.The CPU fan header
AnswerB

The slot may be disabled or set to a different generation; checking BIOS configuration is essential.

Why this answer

If the GPU is not detected, the most likely motherboard-related cause is that the PCIe slot is disabled in BIOS or the slot itself is faulty. Another possibility is that the slot is configured for a different device (e.g., an M.2 drive sharing lanes). Verifying BIOS settings is the first step.

508
MCQmedium

A technician is setting up a new all-in-one PC for a reception desk. The PC has a touchscreen display. After installation, the touch function does not respond. The technician has verified that the display works and the OS is loaded. What should the technician check first?

A.Replace the touchscreen digitizer
B.Check if the touchscreen driver is installed in Device Manager
C.Clean the screen with a microfiber cloth
D.Disable and re-enable the touchscreen in BIOS
AnswerB

Missing or incorrect drivers are the most common cause of touchscreen non-functionality.

Why this answer

Touch functionality often requires a specific driver or calibration. The display works, so the issue is likely driver-related, not hardware. Checking device manager for missing drivers is the logical first step.

509
MCQmedium

A user complains that their external monitor flickers intermittently when connected via a VGA cable to their laptop. The laptop has a VGA port, and the monitor works fine with another computer. Which connector-related issue is most likely?

A.The monitor's resolution is set too high for the VGA cable.
B.The laptop's VGA port is not providing enough power.
C.A bent pin inside the VGA connector is causing poor contact.
D.The VGA cable is not compatible with the laptop's graphics card.
AnswerC

Bent pins are a common cause of intermittent flickering in VGA connections.

Why this answer

The correct answer is C because VGA connectors have pins that can bend or become loose over time, causing intermittent signal loss. This tests knowledge that VGA is an analog connector susceptible to physical damage and signal degradation.

510
MCQhard

A network administrator is setting up a new branch office. The branch router must automatically obtain a public IP address from the ISP, and internal devices must receive private IP addresses from the router. Which combination of network services should be configured on the router?

A.DHCP client and DNS server
B.DHCP client and DHCP server
C.DHCP server and NAT
D.DNS server and NAT
AnswerB

The router acts as a DHCP client on the WAN side to get a public IP, and as a DHCP server on the LAN side to assign private IPs.

Why this answer

The router needs DHCP client mode to obtain a public IP from the ISP, and DHCP server mode to assign private IPs to internal devices. DNS and NAT are also needed but the question asks for the services that provide IP addresses. NAT is required to translate private IPs to the public IP for internet access.

511
MCQeasy

A user complains that they can browse the internet but cannot access network shares on a file server by hostname, though they can access them by IP address. The DNS server is responding to queries for other domains. Which protocol is most likely malfunctioning?

A.HTTP
B.NetBIOS
C.DHCP
D.ARP
AnswerB

NetBIOS resolves hostnames to IP addresses in local networks; its failure explains why hostnames fail but IPs work.

Why this answer

The ability to access shares by IP address but not by hostname indicates a name resolution problem. Since DNS works for other domains, the issue is likely with NetBIOS name resolution, which is used in Windows networks to resolve computer names to IP addresses. NetBIOS over TCP/IP (NBT) or LLMNR could be failing, but NetBIOS is the traditional protocol for this in local networks.

512
MCQmedium

A technician is building a new gaming PC and wants to ensure the CPU can handle heavy multitasking and overclocking. The motherboard supports both Intel and AMD CPUs, but the technician is unsure which CPU features to prioritize. Which CPU characteristic is most important for overclocking stability?

A.A high number of cores (e.g., 12 cores)
B.A large L3 cache (e.g., 32 MB)
C.An unlocked multiplier (e.g., Intel K-series or AMD Ryzen)
D.A high-quality aftermarket CPU cooler
AnswerD

Effective cooling is critical for overclocking stability because it prevents overheating, which is the main limiting factor when increasing clock speeds.

Why this answer

Overclocking increases the CPU's clock speed beyond stock settings, which generates more heat. A robust cooling solution is essential to maintain stability and prevent thermal throttling or damage. Other features like core count or cache are secondary for overclocking.

513
MCQmedium

A technician is installing a new graphics card in a workstation. The card requires two 8-pin PCIe power connectors, but the power supply only has one 8-pin and one 6-pin PCIe cable. What is the best solution?

A.Use the 6-pin cable alone, leaving one power slot empty
B.Use a Molex to 8-pin adapter
C.Replace the power supply with one that has two 8-pin connectors
D.Use the 8-pin cable and the 6+2 pin cable with the 2-pin section attached
AnswerD

The 6+2 pin cable can be configured as an 8-pin by attaching the 2-pin part, providing the required two 8-pin connections.

Why this answer

A 6+2 pin PCIe power cable can be used as either a 6-pin or 8-pin connector. The technician can use the 8-pin cable and the 6+2 pin cable (with the 2-pin attached) to provide two 8-pin connections.

514
MCQeasy

During a routine printer maintenance, you replace the toner cartridge in a laser printer. After reassembly, the printer displays 'Replace Toner' error even though the new cartridge is installed. What should you do first?

A.Replace the fuser assembly
B.Clean the corona wire
C.Remove the protective seal and reseat the cartridge
D.Update the printer firmware
AnswerC

This is the correct first step because the seal blocks toner flow and the cartridge may not be fully seated, preventing the printer from recognizing it.

Why this answer

The 'Replace Toner' error after installing a new cartridge often means the cartridge is not properly seated or the protective seal was not removed. Removing the seal allows toner to flow, and reseating ensures the printer detects the cartridge correctly.

515
MCQmedium

During a hardware installation, you are tasked with setting up a RAID 1 array in a server using two identical 4 TB HDDs. After configuration, the total usable capacity is only 4 TB. Is this expected behavior?

A.No, the array should show 8 TB because the drives are identical.
B.Yes, RAID 1 provides fault tolerance by mirroring data, so usable capacity is 4 TB.
C.No, the array should be configured as RAID 0 to get 8 TB.
D.Yes, but only if the drives are set as JBOD.
AnswerB

RAID 1 writes identical data to both drives, so the total storage is limited to the smallest drive's capacity.

Why this answer

RAID 1 mirrors data across two drives, so usable capacity equals the size of one drive (4 TB). This provides redundancy, not increased storage. RAID 0 would combine capacity, and RAID 5 requires at least three drives.

516
MCQeasy

A small business wants to migrate its email and document collaboration to the cloud but must keep sensitive financial records on local servers due to regulatory requirements. Which cloud deployment model should they choose?

A.Public cloud
B.Private cloud
C.Hybrid cloud
D.Community cloud
AnswerC

Hybrid cloud allows mixing public cloud services with on-premises infrastructure, meeting both collaboration needs and regulatory compliance.

Why this answer

This question covers cloud deployment models. A hybrid cloud combines public cloud services (for email/collaboration) with private or on-premises infrastructure (for sensitive data). Public cloud alone would violate regulations, community cloud is for shared industry needs, and private cloud is entirely on-premises, missing the benefits of public cloud for non-sensitive workloads.

517
MCQeasy

A user reports that their Android phone will not install an app from the Google Play Store. The device has plenty of storage space and a strong internet connection. What is the most likely cause of this issue?

A.The app is not compatible with the device's screen resolution.
B.The device's operating system version is too old for the app.
C.The Google Play Store app needs to be reinstalled.
D.The user is not signed into their Google account.
AnswerB

Many apps require a minimum Android version; if the device is outdated, the app will not install.

Why this answer

This question tests knowledge of common mobile app installation issues. The most likely cause is that the device's operating system is too old to support the app, as app developers often set minimum OS requirements. Checking the app's compatibility with the device's OS version is a standard troubleshooting step.

518
MCQmedium

A user reports that their iPhone will not connect to a Bluetooth speaker that is in pairing mode. The speaker is listed in the iPhone's Bluetooth settings but tapping it does nothing. What should the technician try first?

A.Restart the iPhone.
B.Forget the speaker in Bluetooth settings and re-pair.
C.Reset the network settings on the iPhone.
D.Update the speaker's firmware.
AnswerB

This removes the old pairing data, allowing the iPhone to establish a new connection with the speaker.

Why this answer

If a device is listed but won't connect, it may be a cached pairing record. Forgetting the device and re-pairing clears the old profile and allows a fresh connection. This is a standard troubleshooting step for Bluetooth issues.

519
MCQmedium

During a site survey, a technician finds that a new access point on the 2.4 GHz band is experiencing heavy interference. The access point automatically selected channel 6. Which action should the technician take to minimize interference?

A.Enable WPA3 encryption to reduce interference.
B.Change the channel to 1 or 11.
C.Set the channel width to 40 MHz.
D.Disable the 2.4 GHz radio and use only 5 GHz.
AnswerB

Channels 1, 6, and 11 are non-overlapping; switching to a less congested one reduces co-channel interference.

Why this answer

In the 2.4 GHz band, channels 1, 6, and 11 are non-overlapping. If channel 6 is congested, switching to 1 or 11 can reduce interference from neighboring networks.

520
MCQhard

A technician is troubleshooting a network where users can access internal resources but cannot reach any external websites. The internal network uses a proxy server. The technician finds that the proxy server is configured to use a specific protocol to forward requests to the internet. Which protocol is the proxy server most likely using to communicate with external web servers?

A.FTP
B.DNS
C.HTTP
D.SNMP
AnswerC

HTTP is the protocol used by proxy servers to forward web requests to external servers.

Why this answer

This question tests understanding of proxy servers and HTTP/HTTPS forwarding. A proxy server typically uses HTTP or HTTPS to forward client requests to external web servers, acting as an intermediary. The scenario implies the proxy is working internally but failing externally, pointing to the protocol used for external communication.

521
MCQmedium

A customer complains that their inkjet printer's output has horizontal white lines across the page. The cartridges are new and the printer passes a nozzle check pattern. What should the technician check next?

A.Replace the printhead
B.Clean the encoder strip
C.Inspect the paper feed rollers
D.Update the printer driver
AnswerC

Worn or dirty feed rollers cause inconsistent paper movement, resulting in horizontal white lines.

Why this answer

Horizontal white lines on inkjet output often indicate a paper feed issue, such as dirty or worn feed rollers. The roller's surface can lose traction, causing the paper to feed unevenly and creating gaps. Cleaning or replacing the feed rollers typically resolves the problem.

522
MCQeasy

A small office has a single switch connecting all workstations. Several users report that they cannot access the internet, but they can still communicate with each other on the local network. What is the most likely cause?

A.The switch has a bad port.
B.The router is not properly routing traffic to the internet.
C.The DNS server is unreachable.
D.The workstations have incorrect subnet masks.
AnswerB

If the router is down or misconfigured, local traffic within the switch works, but internet-bound traffic fails because routing is broken.

Why this answer

Local communication working while internet access fails points to a problem with the router or the connection between the switch and the router. The switch itself is functioning correctly for local traffic, so the issue is upstream.

523
MCQmedium

A technician is configuring a corporate iPhone for a new executive. The user needs to access company email, calendar, and contacts, but the company requires that all data be encrypted and the device be remotely wipeable. Which configuration step is essential?

A.Install a third-party antivirus app.
B.Enable the device's passcode and Touch ID/Face ID.
C.Disable iCloud backup for the device.
D.Set up a VPN connection for all traffic.
AnswerB

Correct. A passcode is required to enable hardware encryption and to allow remote wipe via MDM.

Why this answer

This question tests knowledge of iOS enterprise features. Enabling a passcode and using MDM are both needed, but the passcode is the prerequisite for encryption and remote wipe. The other options are not directly related to encryption or remote management.

524
MCQmedium

A technician is configuring a small network with five computers and a printer. The network must use private IP addresses and allow all devices to communicate. The technician assigns IPs manually but forgets to set a default gateway on one computer. Which functionality will be lost on that computer?

A.Ability to communicate with the printer
B.Ability to access the internet
C.Ability to obtain an IP address via DHCP
D.Ability to resolve DNS names
AnswerB

Without a default gateway, the computer cannot send packets to destinations outside its own subnet, so internet access is lost.

Why this answer

The default gateway is required for routing traffic to other networks, such as the internet. Without it, the computer can still communicate with devices on the same subnet (local LAN) but cannot reach external networks.

525
MCQeasy

A user reports that their laptop cannot connect to the internet, but other devices on the same wired network work fine. The technician checks the IP configuration and sees the laptop has an IP address of 169.254.3.12. What is the most likely cause?

A.The DNS server is unreachable
B.The DHCP server is not responding
C.The default gateway is misconfigured
D.The network cable is faulty
AnswerB

APIPA addresses are assigned when DHCP fails, so the most likely cause is that the DHCP server is unreachable or not functioning.

Why this answer

An IP address in the 169.254.x.x range indicates that the device failed to obtain an address from a DHCP server, resulting in Automatic Private IP Addressing (APIPA). This typically points to a DHCP server issue or network connectivity problem preventing DHCP communication.

Page 6

Page 7 of 14

Page 8