You have configured a DLP policy in Cisco Cloudlock that flags files shared with external users. You notice files shared with 'Anyone with the link' are not being flagged. What is the most likely configuration error?
Trap 1: SSL inspection is not enabled.
SSL inspection is not required for API-based scanning.
Trap 2: The user is an administrator.
Administrator status does not exempt an account from Cloudlock DLP scanning, so it cannot explain why 'Anyone with the link' sharing escapes detection. This option is tempting because privileged accounts often bypass policy enforcement in other systems; here, the actual cause is the policy's missing public-link exposure condition.
Trap 3: The API token for the SaaS has expired.
An expired API token would halt all Cloudlock scanning, so no files would be flagged, not merely the 'Anyone with the link' ones. It is tempting because token expiry genuinely breaks SaaS integrations, and would be the answer if Cloudlock reported no visibility or authentication errors across every sharing category.
- A
The scope of the policy is set to 'internal' only.
Cloudlock scopes policies by sharing audience; an 'internal' scope only inspects files shared within the domain, so anonymous 'Anyone with the link' shares fall outside it. Widening the scope to include external or public sharing is required for those files to be flagged.
- B
SSL inspection is not enabled.
Why it fails: SSL inspection is not required for API-based scanning.
- C
The user is an administrator.
Why it fails: Administrator status does not exempt an account from Cloudlock DLP scanning, so it cannot explain why 'Anyone with the link' sharing escapes detection. This option is tempting because privileged accounts often bypass policy enforcement in other systems; here, the actual cause is the policy's missing public-link exposure condition.
- D
The API token for the SaaS has expired.
Why it fails: An expired API token would halt all Cloudlock scanning, so no files would be flagged, not merely the 'Anyone with the link' ones. It is tempting because token expiry genuinely breaks SaaS integrations, and would be the answer if Cloudlock reported no visibility or authentication errors across every sharing category.