- A
DNS Query
Why wrong: DNS Query measures DNS resolution time, not relevant for voice quality.
- B
ICMP Echo
Why wrong: ICMP Echo only measures round-trip time, not jitter or packet loss.
- C
HTTP Get
Why wrong: HTTP Get measures HTTP server response time, not network jitter.
- D
TCP Connect
Why wrong: TCP Connect measures TCP connection setup time, not jitter or loss.
- E
UDP Jitter
UDP Jitter measures jitter, packet loss, and one-way delay, ideal for voice quality monitoring.
Quick Answer
The correct IP SLA operation type to measure jitter and packet loss for voice quality is UDP Jitter. This operation sends synthetic UDP traffic between two Cisco devices and analyzes the delay variation (jitter), lost packets, and one-way latency, which are the exact metrics needed to diagnose intermittent voice issues. On the Cisco SPCOR 350-501 exam, this question tests your ability to match IP SLA types to specific network performance problems—a common trap is choosing ICMP Echo because it measures reachability, but it only returns round-trip time and ignores jitter or packet loss entirely. The exam expects you to know that UDP Jitter is the only operation that simulates real-time traffic like VoIP, making it essential for service provider troubleshooting. A helpful memory tip: “UDP Jitter for voice chatter”—if the issue involves voice quality, think UDP, not ICMP.
350-501 Automation and Assurance Practice Question
This 350-501 practice question tests your understanding of automation and assurance. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An SP customer reports intermittent voice quality issues. The engineer wants to measure jitter and packet loss between two remote sites using Cisco IP SLA. Which IP SLA operation type should be configured?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
UDP Jitter
UDP Jitter is designed to measure jitter, packet loss, and latency, which are critical for voice quality. ICMP Echo only measures RTT. TCP Connect measures connection time. HTTP Get measures HTTP response time. DNS Query measures DNS resolution time.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
DNS Query
Why it's wrong here
DNS Query measures DNS resolution time, not relevant for voice quality.
- ✗
ICMP Echo
Why it's wrong here
ICMP Echo only measures round-trip time, not jitter or packet loss.
- ✗
HTTP Get
Why it's wrong here
HTTP Get measures HTTP server response time, not network jitter.
- ✗
TCP Connect
Why it's wrong here
TCP Connect measures TCP connection setup time, not jitter or loss.
- ✓
UDP Jitter
Why this is correct
UDP Jitter measures jitter, packet loss, and one-way delay, ideal for voice quality monitoring.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 350-501 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 350-501 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Automation and Assurance — study guide chapter
Learn the concepts, then practise the questions
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Automation and Assurance practice questions
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All 350-501 questions
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Cisco SPCOR / CCNP Service Provider Core 350-501 study guide
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350-501 practice test guide
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FAQ
Questions learners often ask
What does this 350-501 question test?
Automation and Assurance — This question tests Automation and Assurance — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: UDP Jitter — UDP Jitter is designed to measure jitter, packet loss, and latency, which are critical for voice quality. ICMP Echo only measures RTT. TCP Connect measures connection time. HTTP Get measures HTTP response time. DNS Query measures DNS resolution time.
What should I do if I get this 350-501 question wrong?
Identify which 350-501 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This 350-501 practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 350-501 exam.
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