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Networking and Content DeliverymediumMultiple SelectObjective-mapped

SOA-C02 Networking and Content Delivery Practice Question

This SOA-C02 practice question tests your understanding of networking and content delivery. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A SysOps administrator is troubleshooting DNS resolution issues for a custom domain used by an Application Load Balancer. Which TWO steps should the administrator take to diagnose the issue? (Choose two.)

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Verify that the Route 53 alias record points to the ALB's DNS name

Option B is correct because a Route 53 alias record must point to the ALB's DNS name (e.g., my-alb-1234567890.us-east-1.elb.amazonaws.com) to properly route traffic to the load balancer. If the alias record is misconfigured or points to an incorrect resource, DNS resolution will fail or resolve to an unintended IP, causing the custom domain not to work.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ensure the VPC's CIDR block does not overlap with the ALB's IP range

    Why it's wrong here

    CIDR overlap does not affect DNS.

  • Verify that the Route 53 alias record points to the ALB's DNS name

    Why this is correct

    Misconfigured alias records cause resolution failures.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Run 'dig' or 'nslookup' from a client to verify the domain resolves to the correct IP

    Why this is correct

    This directly tests DNS resolution.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Verify that the ALB's security group allows inbound traffic on port 443

    Why it's wrong here

    This affects traffic, not DNS resolution.

  • Check the health status of the ALB's target group

    Why it's wrong here

    Unhealthy targets cause 503 errors, not DNS issues.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates confuse DNS resolution issues with network connectivity or load balancer health, leading them to select security group or target group checks instead of focusing on the DNS configuration itself.

Detailed technical explanation

How to think about this question

When using Route 53 alias records with an ALB, the DNS resolution returns the ALB's IP addresses directly (via A records) rather than a CNAME, which allows the record to exist at the zone apex. Running 'dig' or 'nslookup' from a client (Option C) verifies that the domain resolves to the correct ALB IP addresses, confirming that the alias record is properly configured and that no intermediate DNS caching or misrouting is occurring.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A healthcare organisation deploys an application with a public-facing web tier and a private database tier. The database subnet has no public IP and only accepts connections from the web tier's security group. Questions like this test whether you can design cloud network isolation using VNets/VPCs, subnets, and security group rules.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

Quick reference

Common DNS Record Types

RecordPurposeExample
AIPv4 address mappingexample.com → 93.184.216.34
AAAAIPv6 address mappingexample.com → 2606:2800::1
CNAMEAlias to another hostnamewww → example.com
MXMail server for domainexample.com → mail.example.com (priority 10)
TXTText data (SPF, DKIM, verification)v=spf1 include:_spf.example.com ~all
NSAuthoritative name serversexample.com NS ns1.example.com
PTRReverse DNS (IP → hostname)34.216.184.93.in-addr.arpa → example.com
SOAZone authority recordPrimary NS, admin email, serial, TTL defaults

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this SOA-C02 question test?

Networking and Content Delivery — This question tests Networking and Content Delivery — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Verify that the Route 53 alias record points to the ALB's DNS name — Option B is correct because a Route 53 alias record must point to the ALB's DNS name (e.g., my-alb-1234567890.us-east-1.elb.amazonaws.com) to properly route traffic to the load balancer. If the alias record is misconfigured or points to an incorrect resource, DNS resolution will fail or resolve to an unintended IP, causing the custom domain not to work.

What should I do if I get this SOA-C02 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 24, 2026

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This SOA-C02 practice question is part of Courseiva's free Amazon Web Services certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SOA-C02 exam.