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SOA-C02 · topic practice

Troubleshooting practice questions

Practise AWS Certified SysOps Administrator Associate SOA-C02 Troubleshooting practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Editorial oversight:Johnson Ajibi· MSc IT Security, IEEE Senior Member
20 questionsDomain: Troubleshooting

What the exam tests

What to know about Troubleshooting

Troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Troubleshooting exam traps

  • ▸Answering from memory before reading the full scenario.
  • ▸Missing a constraint such as cost, availability, security, scope or command context.
  • ▸Choosing a broad answer when the question asks for the most specific fix.
  • ▸Ignoring why the wrong options are tempting.

Practice set

Troubleshooting questions

20 questions · select your answer, then reveal the explanation

A SysOps administrator is troubleshooting an Amazon EC2 instance that is unreachable. The instance passes the system status check but fails the instance status check. Which TWO of the following are likely causes of this issue? (Choose TWO.)

Question 2mediummultiple choice
Read the full Troubleshooting explanation →

A SysOps administrator is troubleshooting a failed AWS CloudFormation stack creation. The error message indicates that an IAM role creation failed because the role already exists. The administrator wants to ensure the stack creation can proceed without manual intervention. What should the administrator do?

A SysOps admin is troubleshooting an Auto Scaling group that fails to launch instances. The group uses a launch template with an Amazon Linux 2 AMI. The admin reviews the scaling activity history and sees: 'Launching a new EC2 instance. Status: Failed. Description: Your spot request price is lower than the minimum required Spot price.' Which change should the admin make to resolve the issue?

A SysOps administrator needs to monitor network traffic to and from an EC2 instance for troubleshooting. Which AWS feature captures IP traffic information at the VPC level?

A SysOps administrator is troubleshooting an issue where an Amazon RDS DB instance's storage space is running out. The administrator has enabled CloudWatch alarms for FreeStorageSpace, but the alarm did not trigger before the storage was exhausted. What is the most likely reason?

A company is using Amazon CloudWatch Logs to collect logs from multiple AWS services. The SysOps administrator needs to query logs across multiple log groups in real-time. Which THREE of the following are capabilities of CloudWatch Logs Insights?

A SysOps administrator is troubleshooting an issue where an EC2 instance has failed a status check. The instance is still running but is unresponsive. Which THREE actions should the administrator take to diagnose and resolve the issue? (Choose THREE.)

A SysOps administrator is troubleshooting an issue where an EC2 instance's CPU utilization is consistently above 90%, but no CloudWatch alarm is triggered. The alarm is configured to monitor the 'CPUUtilization' metric with a threshold of 80% for 2 consecutive periods of 5 minutes. What is the most likely cause?

A SysOps administrator is troubleshooting connectivity issues between Amazon EC2 instances in two different VPCs that are connected via a VPC peering connection. The instances can successfully send ICMP (ping) traffic, but TCP connections on port 443 (HTTPS) fail. The security groups of both instances allow all inbound and outbound traffic. What is the most likely cause of the issue?

Question 10mediummultiple choice
Study the full ACL explanation →

A SysOps administrator is troubleshooting an issue where an EC2 instance running a web server is unreachable. The instance passes status checks and is in a healthy state. Security groups and network ACLs are configured correctly. CloudWatch metrics show CPU utilization is 5%. The administrator can SSH into the instance but cannot connect to the web server on port 443. What is the most likely cause?

Question 11easymultiple choice
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A SysOps administrator is troubleshooting a Lambda function that does not write logs to CloudWatch Logs. The IAM role attached to the function includes the policy shown. What is the most likely reason the logs are not being created?

Exhibit

Refer to the exhibit.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Action": [
        "logs:CreateLogGroup",
        "logs:CreateLogStream",
        "logs:PutLogEvents"
      ],
      "Resource": "arn:aws:logs:us-east-1:123456789012:log-group:/aws/lambda/my-function:*"
    }
  ]
}
Question 12easymultiple choice
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A SysOps administrator is troubleshooting an Amazon RDS for MySQL instance that is experiencing high CPU utilization. The administrator wants to identify the specific queries consuming the most CPU. What is the MOST efficient way to achieve this?

Question 13mediummultiple choice
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A SysOps administrator is troubleshooting an application that runs on AWS Lambda. The application occasionally fails with timeout errors. The administrator needs to identify the exact lines of code that are causing the delays. Which AWS service or feature should be used to gather this information?

Question 14hardmultiple choice
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A SysOps administrator is troubleshooting an issue where an EC2 instance is not sending logs to CloudWatch Logs. The instance has the CloudWatch agent installed, but no logs appear in the log group. The IAM role assigned to the instance has the following policy: {"Version": "2012-10-17", "Statement": [{"Effect": "Allow", "Action": ["logs:CreateLogGroup", "logs:CreateLogStream", "logs:PutLogEvents"], "Resource": "arn:aws:logs:us-east-1:123456789012:log-group:MyAppLogs:*"}]}. What is the most likely cause?

Question 15easymultiple choice
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A company hosts a web application on EC2 instances behind an Application Load Balancer. Users report intermittent 503 errors. Which step should the SysOps administrator take to troubleshoot the issue?

Question 16hardmultiple choice
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A SysOps administrator is troubleshooting a slow-running application on an EC2 instance. CloudWatch metrics show high CPU utilization but low disk I/O. The instance type is t3.medium. Which action would most likely improve performance?

Question 17hardmultiple choice
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A SysOps administrator is troubleshooting a slow web application running on EC2 instances behind an ALB. The application uses an RDS MySQL database. The administrator checks CloudWatch metrics and sees that the ALB's latency is high, the RDS CPU is high, and the EC2 CPU is moderate. The application team reports that the database queries are slow. The administrator suspects that the database is the bottleneck. However, the RDS instance is already a db.r5.large and the administrator wants to avoid increasing instance size due to cost. What should the administrator do to improve performance without increasing instance size?

A SysOps administrator is troubleshooting a Lambda function that is not processing messages from an SQS queue. The function is subscribed to the queue via an event source mapping. The function has a reserved concurrency of 0. Which TWO actions will resolve the issue?

Question 19easymultiple choice
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A company has an AWS Lambda function that processes files uploaded to an S3 bucket. The function fails intermittently with a timeout error. What should the SysOps administrator do to monitor and resolve this issue?

Question 20hardmultiple choice
Read the full Troubleshooting explanation →

A SysOps administrator is troubleshooting a slow-running RDS MySQL instance. The administrator notices that the ReadIOPS metric is consistently high, but the WriteIOPS is low. The instance type is db.m5.large with 300 GB of General Purpose SSD (gp2). What is the most likely cause?

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Focused Troubleshooting sessions

Start a Troubleshooting only practice session

Every question in these sessions is drawn from the Troubleshooting domain — nothing else.

Related practice questions

Related SOA-C02 topic practice pages

Move into related areas when this topic feels solid.

Frequently asked questions

What does the SOA-C02 exam test about Troubleshooting?
Troubleshooting questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Troubleshooting questions in a focused session?
Yes — the session launcher on this page draws every question from the Troubleshooting domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other SOA-C02 topics?
Use the topic links above to move to related areas, or go back to the SOA-C02 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the SOA-C02 exam covers. They are not copied from any real exam or dump site.