PMP Practice Test 28 — 15 Questions

Question 1

A risk event that was identified in the risk register has occurred. The risk response plan involves implementing a contingency plan. Which TWO actions should you take?

Accepted Answer

Update the risk register with the actual outcome and actions taken. When a risk event occurs, the risk register must be updated to document the actual outcome, the effectiveness of the response, and any lessons learned. This ensures the project's risk history is accurate and supports future risk analysis. Option E is correct because the contingency plan was already defined in the risk register as the agreed-upon response; implementing it directly is the proper execution of the risk response plan without needing a new change request.

Answer

Submit a change request to initiate the contingency plan

Answer

Develop a new risk response plan from scratch

Answer

Wait to see if the risk impact materializes further before acting

Question 2

You are leading an agile team that has experienced a drop in velocity over the last three sprints. The team attributes this to unclear requirements and frequent changes during the sprint. Which TWO actions would best address this?

Accepted Answer

Reinforce the sprint rule that no new work can be added once the sprint has started. In Scrum, once a sprint begins, the team commits to a set of work; allowing new requirements to be introduced mid-sprint disrupts focus and velocity. This rule protects the team from scope creep and ensures they can deliver a potentially shippable increment. Option E is correct because unclear requirements and frequent changes often stem from poorly refined user stories; working with the product owner to improve acceptance criteria and story refinement before sprint planning reduces ambiguity and stabilizes velocity.

Answer

Increase sprint duration from two weeks to three weeks to allow more time

Answer

Replace underperforming team members with new ones

Answer

Take over the role of product owner to ensure clarity

Question 3

You are the project manager for a large infrastructure project. Two key stakeholders have conflicting requirements that cannot both be satisfied within the current budget. Which TWO actions should you take to resolve this conflict?

Accepted Answer

Facilitate a meeting with both stakeholders to discuss priorities and find a mutually acceptable solution. As a project manager, your role is to facilitate collaboration and guide stakeholders toward a mutually acceptable solution. By bringing both parties together to discuss priorities and trade-offs, you empower them to make an informed decision that aligns with project objectives, which is a core principle of stakeholder engagement and conflict resolution in the PMBOK Guide.

Answer

Update the risk register to reflect the conflict

Answer

Escalate the issue to the project sponsor for a final decision

Answer

Implement the requirement from the stakeholder with more authority

Question 4

During project closure, which THREE documents should be updated or finalized as part of the lessons learned process?

Accepted Answer

Organizational process assets. Organizational process assets (OPA) are updated during lessons learned because they store historical information, templates, and process improvements that benefit future projects. The lessons learned register captures specific knowledge gained, while the project final report summarizes overall project performance and includes lessons learned. These three documents ensure that knowledge is formally recorded and accessible for organizational improvement.

Answer

Project charter

Answer

Stakeholder register

Question 5

Your agile team's velocity has been declining for the past three sprints. The team cites increasing technical debt and unclear requirements. As the project manager, which THREE actions should you take to address this?

Accepted Answer

Allocate time for the team to refactor code and reduce technical debt.. Allocating time for refactoring directly addresses the technical debt that is slowing the team down. By dedicating sprint capacity to code cleanup and improvement, the team can improve code maintainability, reduce future defects, and restore velocity. This is a standard agile practice to manage technical debt and sustain delivery pace.

Answer

Replace underperforming team members.

Answer

Switch to a different agile framework, such as Kanban.

Question 6

During project execution, a project manager discovers that a key stakeholder is dissatisfied with the team's communication. The stakeholder feels left out of decisions and receives information too late. Which THREE actions should the project manager take to address this?

Accepted Answer

Invite the stakeholder to relevant project meetings and decision points.. Inviting the stakeholder to relevant meetings and decision points directly addresses their feeling of being left out. This action ensures the stakeholder is included in the communication loop and can participate in decisions that affect them, which is a key aspect of stakeholder engagement in project management.

Answer

Wait until the next stakeholder feedback cycle to address concerns.

Answer

Reduce the number of status meetings to avoid information overload.

Question 7

Your construction project is in the execution phase. You discover that a critical supplier will be unable to deliver steel beams for another three weeks due to a strike at their factory. This risk was identified and recorded in the risk register with a mitigation plan. What should you do next?

Accepted Answer

Implement the mitigation plan that was prepared for this risk.. The next step is to implement the mitigation plan that was prepared for this risk. Since the risk was identified and recorded in the risk register with a mitigation plan, the project manager should execute that plan to address the supplier delay.

Answer

Update the risk register and escalate to the project sponsor.

Answer

Meet with the supplier to negotiate an earlier delivery date.

Answer

Immediately inform the project sponsor and stakeholders about the delay.

Question 8

You are leading a distributed agile team. Team members have expressed that they feel disconnected and unclear about project goals. Which THREE actions should you take to improve team cohesion and alignment?

Accepted Answer

Use video conferencing for all team meetings to enhance personal connection. Video conferencing adds a visual and non-verbal communication layer that significantly improves personal connection in distributed teams. This aligns with agile principles of face-to-face communication and helps reduce the sense of isolation, directly addressing the team's feeling of disconnection.

Answer

Reduce the frequency of team meetings to give more time for work

Answer

Implement a daily status email from each team member

Question 9

You are managing a software upgrade project. During a team meeting, two senior developers get into a heated argument over the best technical approach for a critical component. The disagreement is delaying progress. As the project manager, what should you do FIRST?

Accepted Answer

Facilitate a meeting with both developers to reach a consensus. As the project manager, your first responsibility is to facilitate conflict resolution among team members to keep the project on track. By mediating a meeting between the two senior developers, you encourage collaborative decision-making, leverage their technical expertise, and maintain team cohesion without imposing a top-down solution that could damage morale or overlook critical technical nuances.

Answer

Allow them to resolve the conflict on their own without intervention

Answer

Escalate the issue to the functional managers of the developers

Answer

Decide on the approach yourself and assign tasks accordingly

Question 10

A project manager is leading a software development project in an organization that uses a hybrid methodology. The team's sprint velocity has dropped for three consecutive sprints. Which THREE actions should the PM take to address this? (Choose three)

Accepted Answer

Review the team's estimation techniques and ensure they are accurate. Inaccurate estimation techniques can lead to consistently missed velocity targets. By reviewing and recalibrating estimation methods (e.g., story points, planning poker), the PM ensures the team's capacity is realistically measured, which is critical for sprint planning in a hybrid methodology.

Answer

Ask the team to work overtime to catch up

Answer

Increase the sprint length to give the team more time

Question 11

During a sprint retrospective, the team expresses frustration that they are frequently interrupted by ad-hoc requests from stakeholders. Scrum Master role you are also the PM. What should you do FIRST?

Accepted Answer

Work with the product owner to establish a process for handling ad-hoc requests and shield the team. As both Scrum Master and PM, your primary responsibility is to protect the team from disruptions while ensuring stakeholder needs are addressed. Working with the Product Owner to establish a formal process for handling ad-hoc requests—such as triaging, prioritizing, and deferring non-critical items—preserves the team's focus and sprint commitment. This aligns with the servant-leader role of a Scrum Master and the PM's duty to manage stakeholder expectations without bypassing the product backlog.

Answer

Ask stakeholders to submit all requests as change requests for formal approval

Answer

Instruct the team to ignore all ad-hoc requests until the next sprint planning

Answer

Add a buffer to the sprint backlog to account for interruptions

Question 12

Your project is using a predictive approach. The schedule baseline shows that the project should be 50% complete by now, but only 40% of the work is done. The critical path has been impacted. Several team members are idle because of a dependency conflict. What is the BEST scheduling technique to address this?

Accepted Answer

Apply resource leveling to resolve the resource conflict and optimize the schedule. Resource leveling is the best technique because the project has idle team members due to a dependency conflict, which is a resource constraint. By adjusting the schedule to resolve the conflict, you can reallocate resources to critical path tasks and optimize the overall schedule without necessarily adding resources or changing the baseline. This directly addresses the root cause of the delay—resource contention—rather than just compressing the schedule.

Answer

Rebaseline the schedule to reflect the current progress

Answer

Fast track the schedule by performing tasks in parallel

Answer

Crash the schedule by adding resources to critical path tasks

Question 13

Your project is a software implementation using a hybrid approach. The team has been facing scope creep due to informal change requests from stakeholders. Which TWO actions should you take to address this issue?

Accepted Answer

Implement a formal change control process and require all changes to go through it. Implementing a formal change control process ensures that all scope changes are evaluated, approved, and documented before being integrated into the project. This directly addresses the root cause of scope creep—informal requests—by enforcing a structured workflow that includes impact analysis, approval gates, and baseline updates. In a hybrid software implementation, this process aligns with both predictive and agile practices, preventing unauthorized changes from disrupting the development cycle.

Answer

Reject all scope changes for the remainder of the project

Answer

Add a contingency buffer to the schedule to absorb future changes

Answer

Stop all work until the scope is re-baselined

Question 14

You are forming a new project team with members from different departments. To ensure a shared understanding of team values and expectations, what should you do FIRST?

Accepted Answer

Facilitate a team charter workshop to define roles, responsibilities, and norms. The first step in forming a team is to establish a shared understanding of values, expectations, and operating norms. A team charter workshop (D) brings members together to collaboratively define roles, responsibilities, decision-making processes, and ground rules. This proactive approach builds ownership and clarity, which are essential for high performance. It aligns with PMBOK's emphasis on developing the team and creating a collaborative environment.

Answer

Send a team introduction email with the project plan

Answer

Assign individual tasks and let the team figure out collaboration

Answer

Conduct a team-building event

Question 15

A project is using a predictive approach. The project manager discovers that a team member has been gold-plating by adding extra features to a deliverable without authorization. What should the project manager do FIRST?

Accepted Answer

Meet with the team member to discuss the issue and explain that only approved scope should be worked on.. In a predictive (waterfall) project, scope is strictly controlled through a formal change control process. Gold-plating—adding unauthorized features—violates this control and introduces risks like scope creep, budget overruns, and schedule delays. The project manager's first action must be to address the behavior directly with the team member, reinforcing that only approved scope should be worked on, before any further steps like change requests are considered.

Answer

Praise the team member for going above and beyond to satisfy the customer.

Answer

Submit a change request to formally approve the extra features.

Answer

Ignore it because it might improve customer satisfaction.