MS-900 Practice Exam 62 — 20 Questions

Question 1

An organization uses Microsoft 365 E5 and wants to automatically classify and protect sensitive documents stored in SharePoint Online based on content patterns (e.g., credit card numbers). They need to apply encryption and restrict access when such content is detected. Which Microsoft 365 service should they configure?

Accepted Answer

Microsoft Purview Information Protection. Microsoft Purview Information Protection (formerly Azure Information Protection) is the correct service because it provides content-based classification and protection for sensitive data. It uses trainable classifiers and sensitive information types (e.g., credit card numbers) to automatically apply encryption and restrict access via sensitivity labels in SharePoint Online.

Answer

Microsoft Entra ID

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Microsoft Sentinel

Answer

Microsoft Defender for Cloud Apps

Question 2

A corporate IT department is planning to use Microsoft 365 services to improve employee productivity with AI-powered features. Which TWO services provide AI-generated content suggestions in real-time?

Accepted Answer

Copilot in Power Platform. Copilot in Power Platform provides AI-generated content suggestions in real-time by enabling users to describe their requirements in natural language, which then generates Power Apps, Power Automate flows, or Power BI reports. This real-time AI assistance directly improves employee productivity by automating the creation of business solutions.

Answer

Microsoft Viva Insights

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Microsoft Forms

Answer

Microsoft Stream

Question 3

A company needs to provide support to its Microsoft 365 users. They want a plan that includes 24/7 phone support, web support, and the ability to submit an unlimited number of incidents. Which TWO support plans offer these features?

Accepted Answer

Microsoft 365 Business Premium. Microsoft 365 Business Premium includes 24/7 phone and web support with unlimited incidents as part of its standard support offering. This plan is designed for small and medium businesses that need advanced security and device management alongside comprehensive support.

Answer

Microsoft 365 Business Basic

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Microsoft 365 E3 with Standard support

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Microsoft 365 E1 with Professional Direct

Question 4

A company with 200 users subscribes to Microsoft 365 Business Premium. They want to assign a license to a new employee. What is the most efficient way to assign the license?

Accepted Answer

Use group-based licensing in the Microsoft 365 admin center to automatically assign licenses to the user's group. Option D is correct because group-based licensing automates license assignment by linking a Microsoft Entra ID (formerly Azure AD) security group to a product license. Once the new employee is added to the designated group, the license is automatically assigned within minutes, eliminating manual steps and ensuring consistency across the organization.

Answer

Purchase an additional license and assign it via the Volume Licensing Service Center

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Manually assign the license in the Microsoft 365 admin center to the user

Answer

Use Microsoft Graph PowerShell to assign the license

Question 5

Your organization has Microsoft 365 E5 licenses. You want to ensure that users can access sensitive data only from compliant devices. Which Microsoft 365 service should you use?

Accepted Answer

Microsoft Intune. Microsoft Intune is the correct answer because it provides mobile device management (MDM) and mobile application management (MAM) capabilities that enforce compliance policies on devices before granting access to sensitive data. With Intune, you can define conditional access policies that require devices to be compliant (e.g., encrypted, jailbreak-detected, or running a minimum OS version) and then integrate with Microsoft Entra ID to block non-compliant devices from accessing corporate resources. This directly addresses the requirement to ensure users can access sensitive data only from compliant devices.

Answer

Microsoft Entra ID

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Microsoft Defender for Cloud Apps

Answer

Microsoft Purview

Question 6

A customer has 100 users on Microsoft 365 Business Basic and wants to add Microsoft Defender for Office 365 Plan 1. Which licensing approach should they use?

Accepted Answer

Purchase Microsoft Defender for Office 365 Plan 1 as an add-on for each user. Microsoft Defender for Office 365 Plan 1 is an add-on that can be purchased for users who already have a qualifying subscription like Microsoft 365 Business Basic. It provides advanced threat protection features such as Safe Attachments and Safe Links, and it must be assigned per user on top of an existing Microsoft 365 license. Option C is correct because it directly describes this additive licensing model.

Answer

Purchase a separate Microsoft Defender for Office 365 Plan 1 subscription without underlying Microsoft 365 licenses

Answer

Upgrade all users to Microsoft 365 E3

Answer

Upgrade to Microsoft 365 E5

Question 7

A user is unable to send emails with attachments larger than 25 MB. The organization has Microsoft 365 Business Standard. What should you do to increase the attachment limit?

Accepted Answer

Modify the maximum message size in the Exchange admin center. In Microsoft 365 Business Standard, the default maximum message size for email attachments is 25 MB. To increase this limit, you must modify the maximum message size setting in the Exchange admin center (EAC), which controls the transport limits for the organization. This is the correct administrative action to raise the attachment size threshold beyond the default.

Answer

Instruct the user to compress the file

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Purchase an Exchange Online Kiosk add-on

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Have the user upload the file to OneDrive and share a link

Question 8

Your organization uses Microsoft 365 E5 and wants to implement Microsoft Copilot for Microsoft 365. Which licensing prerequisite must be met?

Accepted Answer

Microsoft 365 E5 or E3. Microsoft Copilot for Microsoft 365 requires a qualifying Microsoft 365 plan that includes the necessary AI and security features. Microsoft 365 E5 or E3 (with specific add-ons) are the minimum licensing prerequisites because they provide the underlying Microsoft Graph data, Microsoft 365 Apps, and enterprise-grade security (e.g., Microsoft Purview) that Copilot relies on for contextual AI responses. Without an E5 or E3 license, the Copilot service cannot integrate with the user's mailbox, documents, and calendar data.

Answer

An active Azure subscription

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A Power Automate Premium license

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Microsoft 365 Business Basic

Question 9

A customer reports that their Microsoft 365 Business Basic subscription is about to expire. They want to ensure uninterrupted service. What should they do?

Accepted Answer

Ensure recurring billing is enabled. Enabling recurring billing ensures that the subscription automatically renews before the expiration date, preventing any lapse in service. Without recurring billing, the subscription will expire at the end of the billing period, and the customer would lose access to Microsoft 365 services after a short grace period. This is the direct mechanism to maintain uninterrupted service for a Microsoft 365 Business Basic subscription.

Answer

Cancel the subscription immediately

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Wait for the grace period to expire

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Purchase an additional add-on license

Question 10

Your organization needs to provide access to Microsoft 365 for 50 temporary contractors who will work for 6 months. They require email and Teams. Which licensing approach is most cost-effective?

Accepted Answer

Purchase Microsoft 365 Business Basic licenses. Microsoft 365 Business Basic is the most cost-effective option for temporary contractors needing only email (Exchange Online) and Teams, as it provides these core services at the lowest per-user price. It is designed for small and medium businesses (up to 300 users) and includes web and mobile versions of Office apps, which are sufficient for basic communication needs. F3, E3, and E5 licenses include additional features (e.g., desktop Office apps, advanced security, compliance) that are unnecessary for short-term contractors, making them more expensive.

Answer

Purchase Microsoft 365 F3 licenses

Answer

Purchase Microsoft 365 E5 licenses

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Purchase Microsoft 365 E3 licenses

Question 11

A company with 200 employees needs to deploy Microsoft 365 Apps for Enterprise. They want to pay monthly and have no annual commitment. Which licensing program should they use?

Accepted Answer

Microsoft 365 Business Premium. Microsoft 365 Business Premium is the correct choice because it includes Microsoft 365 Apps for Enterprise (e.g., Word, Excel, PowerPoint) and is available as a monthly subscription with no annual commitment for organizations with up to 300 users. This aligns with the company's requirement of 200 employees and the desire for flexible, month-to-month billing.

Answer

Microsoft 365 Enterprise Agreement

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Microsoft 365 Business Basic

Answer

Microsoft 365 E3

Question 12

Which TWO Microsoft 365 support plans include 24/7 phone support? (Choose 2)

Accepted Answer

Microsoft 365 E5. Microsoft 365 E5 and Microsoft 365 Business Premium are the only two plans listed that include 24/7 phone support as part of their subscription. E5 is a high-end enterprise plan with advanced security and analytics, while Business Premium is a small-to-medium business plan that bundles productivity apps with device management and phone support. Both plans explicitly offer round-the-clock phone assistance for technical issues.

Answer

Microsoft 365 E3

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Microsoft 365 Business Basic

Answer

Microsoft 365 F3

Question 13

A company with 500 users is planning to adopt Microsoft 365. They need to ensure that all users have access to Microsoft Teams, Exchange Online, and SharePoint Online, as well as the latest desktop versions of Office apps. They also require advanced compliance features such as litigation hold and eDiscovery. Which Microsoft 365 licensing plan best meets these requirements?

Accepted Answer

Microsoft 365 E3. Microsoft 365 E3 is the correct choice because it includes all required services: Microsoft Teams, Exchange Online, SharePoint Online, and the latest desktop versions of Office apps (Office 365 ProPlus). It also provides advanced compliance features such as litigation hold and eDiscovery (via the Microsoft Purview compliance portal), which are not available in lower-tier plans like Business Basic or Business Premium.

Answer

Microsoft 365 Business Basic

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Microsoft 365 Business Premium

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Microsoft 365 E5

Question 14

Your organization has a mix of Microsoft 365 E3 and E5 licenses. You want to ensure that all users have the same security baseline. Which licensing strategy should you use?

Accepted Answer

Assign Microsoft 365 E5 licenses to users requiring advanced security and keep E3 for others. Option A is correct because it aligns with a least-privilege security model: users who need advanced security features (e.g., Microsoft 365 E5's Microsoft Defender for Office 365, Microsoft Purview compliance, and advanced threat analytics) receive E5 licenses, while others retain E3. This ensures a consistent security baseline across the organization by applying the highest available security controls only where necessary, avoiding unnecessary cost and complexity.

Answer

Upgrade all users to Microsoft 365 E5

Answer

Downgrade all users to Microsoft 365 E3

Answer

Purchase a single E5 license and share it across all users

Question 15

You are a Microsoft 365 administrator. You run the Get-MsolAccountSku cmdlet and see the output. Which statement accurately describes the licensing situation?

Accepted Answer

There are 5 unused Microsoft 365 E3 licenses. The Get-MsolAccountSku cmdlet displays the number of licenses purchased, consumed, and remaining for each subscription. The output shows that Microsoft 365 E3 has 15 licenses purchased and 10 assigned, leaving 5 unused. Option C correctly identifies these 5 unused E3 licenses.

Answer

All E3 licenses are currently assigned to users

Answer

There are 10 unused Microsoft 365 F3 licenses

Answer

There are 200 unused Microsoft Power Automate Free licenses

Question 16

A global organization with 20,000 users is migrating from on-premises Exchange to Exchange Online. They have a mix of Microsoft 365 E3 and E5 licenses. The compliance team requires that all mailboxes be placed on litigation hold within 24 hours of the migration. Which licensing consideration is critical?

Accepted Answer

Users with E3 licenses need an Exchange Online Plan 2 add-on for litigation hold. Litigation hold in Exchange Online requires an Exchange Online Plan 2 license or an Exchange Online Plan 1 license with the Exchange Online Archiving add-on. Microsoft 365 E3 includes Exchange Online Plan 1, which does not support litigation hold by itself. Therefore, users with E3 licenses need the Exchange Online Plan 2 add-on (or the equivalent Archiving add-on) to enable litigation hold. E5 licenses include Exchange Online Plan 2, so those users already have the necessary licensing.

Answer

All users must have Microsoft 365 E5 licenses to use litigation hold

Answer

Downgrade E5 users to E3 to simplify licensing

Answer

Litigation hold is automatically enabled for all mailboxes in Exchange Online

Question 17

An administrator is reviewing an ARM template for a storage account. The template includes a storage account with Standard_LRS redundancy. Which Microsoft 365 licensing feature does this relate to?

Accepted Answer

Microsoft Purview audit log storage. The ARM template's Standard_LRS redundancy is used for Azure storage accounts, which underpin Microsoft 365's audit log storage in Microsoft Purview. Audit logs are stored in Azure Blob Storage, and Standard_LRS (Locally Redundant Storage) is the default redundancy tier for this data, providing three copies within a single datacenter. This directly links to the Purview audit log storage feature, not user-facing storage quotas or limits.

Answer

OneDrive for Business storage

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SharePoint Online storage quotas

Answer

Exchange Online mailbox limits

Question 18

Your organization has 500 users and needs to comply with data residency requirements in the EU. You plan to purchase Microsoft 365 E3 subscriptions. Which licensing option should you choose to ensure data is stored only in EU datacenters?

Accepted Answer

Microsoft 365 E3 with Data Residency add-on. Microsoft 365 E3 with the Data Residency add-on ensures that customer data at rest is stored only in EU datacenters, meeting EU data residency requirements. The base Microsoft 365 E3 subscription does not guarantee EU-only storage; the add-on provides the necessary data location commitment and compliance controls.

Answer

Microsoft 365 Business Basic

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Office 365 E3

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Microsoft 365 E5

Question 19

Your organization is a non-profit. How can you obtain Microsoft 365 licenses at a reduced cost?

Accepted Answer

Apply for Microsoft’s non-profit program and purchase Microsoft 365 Business Premium at a discounted rate. Option C is correct because Microsoft offers a Nonprofit Program that provides eligible organizations with discounted or donated Microsoft 365 licenses. After applying and being approved, nonprofits can purchase Microsoft 365 Business Premium at a significantly reduced rate, which includes advanced security and compliance features beyond the basic plans.

Answer

Purchase Microsoft 365 Business Basic from the Microsoft 365 admin center

Answer

Purchase Microsoft 365 Nonprofit Business Basic from the Microsoft 365 admin center

Answer

Use volume licensing through a Microsoft partner

Question 20

Which TWO of the following support options are available for Microsoft 365?

Accepted Answer

Phone support. Phone support (B) is a standard support channel for Microsoft 365, available to all subscribers with a qualifying support plan, allowing users to call Microsoft directly for technical assistance. Online support via the Microsoft 365 admin center (D) is the primary self-service and ticket-based support portal where administrators can submit service requests, access health dashboards, and manage support cases.

Answer

On-site support

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Chat support

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Email support