Manage Meetings and Calling

An administrator needs to configure an Auto Attendant to route calls to a specific user during business hours and to a shared voicemail box after hours. Which TWO components must be configured to achieve this?

Your company is deploying Dynamic E911 for Microsoft Teams. Which TWO of the following are required to ensure the correct location is sent to the Emergency Response Center (ERC)?

Which Microsoft Teams feature allows a user to place a call on hold and then have another user pick it up from a different device using a unique code?

A company requires all Teams meetings to be recorded for compliance purposes. The administrator must ensure that users cannot delete their own meeting recordings. Where is this permission managed?

An organization wants to use 'Operator Connect' for their PSTN connectivity. Which TWO of the following are benefits of choosing Operator Connect over Direct Routing?

Which tool should an administrator use to view real-time telemetry for a meeting that is currently in progress to troubleshoot a user's audio issues?

You are configuring a 'Teams Meeting Room' (MTR). Which TWO of the following are mandatory for the room to be able to join meetings and receive calls properly?

Your organization uses Microsoft Teams for all communications. You need to configure a meeting policy to ensure that external participants cannot bypass the lobby and automatically join meetings organized by finance department users. Which setting should you modify?

You are managing Microsoft Teams Direct Routing for your enterprise voice deployment. You need to ensure high availability and survivability for your Session Border Controllers (SBCs). Which TWO configuration tasks must you perform in the Teams admin center or via PowerShell? (Choose two.)

Your organization is deploying Microsoft Teams Rooms on Windows devices. You need to configure a meeting policy that applies specifically to these shared conference room accounts. What is the recommended best practice for managing Teams Rooms meeting policies?

Refer to the exhibit. An administrator runs the Get-CsTeamsMeetingPolicy cmdlet and reviews the output. Users in the organization report that they cannot generate transcripts during confidential meetings. Based on the output, what must the administrator change to enable meeting transcription?

Refer to the exhibit. An administrator executes the displayed PowerShell script for a finance user. The output shows that EnterpriseVoiceEnabled is True, but HostedVoiceMail is False. What will happen when this user fails to answer an incoming PSTN call?

Refer to the exhibit. You execute the command shown. The output shows 'AllowCloudRecording' is False, 'AllowTranscription' is False, and 'AllowMeetNow' is True. What is the impact for users assigned to this policy?

You are managing a global organization. Which THREE factors impact the media quality of a Teams call for a remote user? (Select three)

A user reports that they are unable to dial out to external PSTN numbers from their Teams client. Which policy must you verify to ensure they have the correct permissions?

Refer to the exhibit. You are configuring a Direct Routing voice route. What does the 'NumberPattern' regex '.*' indicate?

You are a Teams administrator for a company that uses Microsoft Teams Phone with Direct Routing. A user named Alex reports that when he receives a call, his Teams desktop client and mobile app both ring, but his desk phone (a certified IP phone) does not ring. You verify that Alex has a voice-enabled user account and a valid Direct Routing configuration. You need to ensure that the desk phone rings for incoming calls. What should you do?

You are a Teams administrator. You need to ensure that all users in your organization can schedule Teams meetings that include a dial-in number for participants who are unable to join via the Teams app. What should you configure?

You are a Teams administrator for a company that uses Microsoft Teams Phone with Direct Routing. A user reports that they can make outbound calls to external numbers, but inbound calls from the PSTN fail to reach them. You have verified that the SBC is online and the voice routing policy is correctly configured. What is the most likely cause?

You are a Teams administrator for a large organization that uses Microsoft Teams Rooms on Windows. A meeting room device is not appearing in the Teams Admin Center under Teams devices, and users cannot join meetings from that room. You have verified that the device is powered on and connected to the network. You need to diagnose the issue. What should you check first?

You are configuring Microsoft Teams Direct Routing for your organization. You have deployed a Session Border Controller (SBC) and configured a voice route that sends all outbound calls to that SBC. You need to ensure that calls to emergency services (911 in the US) are always routed through a specific SBC that is certified for emergency calling, even if the default route points elsewhere. What should you do?

A Teams administrator is configuring a new auto attendant for a customer service department. The auto attendant must allow callers to reach a specific person by dialing an extension, and also provide a menu option to transfer to a queue. Which two settings must the administrator configure to meet these requirements? (Choose two.)

You are a Teams administrator for a large organization that uses Microsoft Teams meetings. The company policy requires that all meeting recordings be stored for 90 days and then automatically deleted. You need to implement this policy with minimal administrative effort. What should you do?

You are a Teams administrator for a company that uses Microsoft Teams Phone with Calling Plans. A user reports that they cannot make outbound calls to international numbers, but they can make domestic calls. You need to enable international calling for this user. What should you do?

Your organization uses Microsoft Teams for all internal and external meetings. The legal department requires that all meetings organized by legal team members include a disclaimer that participants must acknowledge before joining. You need to configure this without affecting other departments. What should you do?

A user reports that they cannot join a scheduled Teams meeting by dialing in with a phone. The meeting invitation does not show any dial-in number. The administrator confirms that the user has an Audio Conferencing license and the bridge is configured. What is the most likely cause?

A Teams administrator at Contoso needs to ensure that when a user dials an emergency number from a Teams client in the United States, the call is routed to the appropriate Public Safety Answering Point (PSAP) and includes the user's validated street address. The organization uses Microsoft Calling Plans. What should the administrator configure first?

You are a Teams administrator for a multinational company. The company uses Direct Routing for PSTN connectivity. A user reports that when they receive an incoming PSTN call, the call rings on their Teams client but when they answer, the call drops immediately. You have verified that the user's voice configuration is correct and that the Session Border Controller (SBC) is reachable. You need to troubleshoot the issue. Which tool should you use to capture and analyze the SIP traffic for this call?

You are a Teams administrator for a company that uses Microsoft Teams Rooms on Windows. You need to ensure that a specific Teams Rooms device can join meetings with a one-touch join experience using a resource account. What should you do?

You are deploying Microsoft Teams Direct Routing for your organization. You have configured a Session Border Controller (SBC) and a voice route. Users report that outbound calls to a specific number range fail, but calls to other numbers work. You need to troubleshoot the issue. Which tool should you use to view the detailed call flow and identify where the call is failing?

You manage a Teams Phone deployment with Direct Routing. Your organization has a policy that all outbound calls to international destinations must be routed through a specific Session Border Controller (SBC) named SBC-Intl, while domestic calls use SBC-Dom. You create a voice route for international calls with a PSTN usage and assign it to a voice policy. A user reports that international calls fail with a 'Call not allowed' message, but domestic calls work. You verify the user has the correct voice policy. What is the most likely cause?

A Teams administrator is configuring a new auto attendant for a main reception line. The auto attendant must allow callers to reach a specific user by entering the user's extension using a custom range of 1000 to 1999. The administrator has already created the auto attendant and assigned a resource account. What should the administrator do next to meet this requirement?

You are the Teams administrator for a company that uses Microsoft Teams Phone with Calling Plans. The service desk reports that when a user dials a 10-digit US number, the call fails with a 'number not in service' recording, but dialing the same number with a leading +1 succeeds. You must fix this for all affected users with the least administrative effort. What should you do?

You are a Teams administrator for a company that uses Microsoft Teams Phone. A user reports that they cannot hear any audio when using their USB headset during Teams calls. Other users in the same office can hear audio fine with their headsets. You need to troubleshoot the issue. What should you check first?

Your organization uses Microsoft Teams Phone with Direct Routing. A department must be able to make outbound calls only to numbers in the United Kingdom, and all other outbound destinations must be blocked. You have created a voice route containing only the UK PSTN gateway and a PSTN usage named 'UK-Only'. What should you do next to enforce this restriction for the department's users?

A user in your organization schedules a Teams meeting and wants attendees who dial in from a landline to join without needing the Teams app. The user's account is assigned an Audio Conferencing license, but the meeting invitation does not show any dial-in phone number. What is the most likely cause?

You are a Teams administrator for a company that uses Direct Routing. A user reports that when they dial a 10-digit phone number from the Teams client, the call fails immediately with 'Call failed'. You verify that the user has a valid Phone System license and an assigned phone number. You need to ensure that calls to external PSTN numbers are routed correctly. What should you configure?

You are a Teams administrator for a company that uses Microsoft Teams Phone with Direct Routing. You need to configure a new user for Enterprise Voice and ensure they can make outbound PSTN calls. The user must be able to dial 911, and all outbound calls must be routed through a specific SBC named SBC-Main. You have already created the SBC, voice route, PSTN usage, and voice policy. Which two actions must you perform to enable the user for outbound PSTN calling? (Choose two.)

You are the Teams administrator for a company that uses Microsoft Teams Phone with Direct Routing. A user reports that when they join a scheduled Teams meeting, the dial pad is missing and they cannot dial out to a PSTN number to invite an external participant. Other users in the same department can perform this action. You need to ensure the affected user can dial out from meetings. What should you do?

You are a Teams administrator for a company that uses Direct Routing with a single Session Border Controller (SBC). The SBC fails, causing all PSTN calls to fail. You need to implement a highly available and survivable solution for Direct Routing. (Choose two.)

You are a Teams administrator for a large organization that uses Microsoft Teams Phone with Direct Routing. The company has a Survivable Branch Appliance (SBA) deployed at a branch office. During a recent WAN outage, users at the branch office were unable to make or receive PSTN calls even though the SBA was online. You need to ensure that during future WAN outages, branch users can continue to make and receive PSTN calls. What should you configure?

You are a Teams administrator for a company that uses Microsoft Teams for calling. The company has a mix of users with Calling Plans and Direct Routing. You need to ensure that when a user with a Calling Plan dials an emergency number, the call is routed correctly and the emergency location is transmitted. You have already configured emergency calling policies and assigned them to users. What else must you configure?