You must know which admin portal or PowerShell module configures each Teams governance setting. The single most important thing: map requirements to the correct control location, especially Azure AD for naming and Conditional Access, and Teams admin center for messaging and storage policies.
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Domain overview
This domain covers provisioning and governing Teams via the Microsoft 365 admin center, Teams admin center, Azure AD, and PowerShell. Expect scenario items on group naming policies, guest and external access, Conditional Access, meeting and messaging policies, app permission policies, and third-party storage, testing which portal or cmdlet applies.
Exam objectives
Creating Microsoft 365 Groups naming policies with prefix-suffix text and blocked words in Azure AD
Configuring Teams messaging policies to control GIFs, memes, stickers, and chat permissions
Defining Azure AD Conditional Access policies with assignments, conditions, and access controls for Teams
Enabling third-party cloud storage providers such as Dropbox, Box, Google Drive, and ShareFile in Teams admin center
Believing naming policy is configured in Teams admin center; it is actually set in Azure AD (Microsoft Entra) with prefix, suffix, and blocked words.
Trying to block GIFs in meeting or app permission policies; GIF sharing in chats is controlled by the Teams messaging policy.
Assuming third-party storage is enabled per team or via SharePoint; it is toggled in Teams admin center under Teams apps > Storage providers.
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You need to configure External Access (federation) for your Teams environment. You want to allow your users to communicate with users from 'contoso.com' and 'fabrikam.com', but block communication with all other external domains. Which TWO actions should you perform in the Teams admin center?
2A department head wants to allow external project members to send documents directly to a specific Teams channel via email. Which setting must be enabled in the Teams admin center to support this?
3You are managing a fleet of Microsoft Teams Rooms (MTR) on Windows. You want to use the 'Remote Login' and 'Advanced Proactive Management' features. Which license must be assigned to these devices?
4You need to restrict a specific group of users from using any third-party apps in Teams, while still allowing them to use all Microsoft-provided apps. Which TWO steps are required to implement this using App Permission Policies?
5A company is implementing Location-Based Routing (LBR) to comply with local telecommunications regulations. Which Microsoft Teams component is primarily responsible for enforcing LBR restrictions when a user attempts to make a PSTN call?
6You need to ensure that all Teams IP phones in your organization have a specific background image and a common screen timeout value. What should you create and apply in the Teams admin center?
7You want to ensure that the 'Tasks by Planner and To Do' app is automatically pinned to the navigation bar for all users in your company. Which policy should you modify?
8When configuring your corporate firewall for Microsoft Teams media traffic, which UDP port range should be opened to allow for optimized audio, video, and screen sharing?
9You need to restrict a specific group of users in the Marketing department from creating private channels within their teams. Which TWO configurations must be performed to achieve this? Each correct answer presents part of the solution.
10Your company is planning a transition from Skype for Business Online to Microsoft Teams. You need to ensure that users can only use Microsoft Teams for chat and meetings, but they must still be able to join Skype for Business meetings hosted by external partners. Which coexistence mode should you assign to these users?
11An administrator needs to quickly assess the network readiness of a new branch office to determine if the current bandwidth can support 50 simultaneous Teams video calls. Which tool within the Teams admin center should be used for this purpose?
12Your organization is preparing for a Teams rollout and needs to use Teams Advisor to streamline the process. Which THREE deployment workloads can Teams Advisor help you plan? Each correct answer presents a complete solution.
13You need to ensure that certain users receive new Microsoft Teams features before the rest of the organization to perform compatibility testing. Which policy should you modify to enable these users to access the Public Preview of Teams?
14You are managing external collaboration for your tenant. You want to allow your users to search for and chat with users in another specific organization (domain: contoso.com) but block communication with all other external domains. Which TWO settings must you configure? Each correct answer presents part of the solution.
15A company wants to implement a policy where only the 'Helpdesk' group can use the 'Walkie Talkie' app in Teams. You have created an App Setup Policy that includes the app. How should you assign this policy to ensure it only affects the members of the Helpdesk group with the least administrative effort?
16You are setting up an Auto Attendant for your company's main reception line. Which TWO prerequisites must be met before you can finalize the Auto Attendant configuration? Each correct answer presents part of the solution.
17A user reports that they cannot see the 'Calendar' icon in the Teams sidebar. You check their configuration and find they are assigned a custom App Setup Policy. What is the most likely cause of this issue?
18Your organization is planning to deploy Microsoft Teams rooms across multiple conference locations. You need to ensure that the devices are properly managed and secured according to enterprise standards. Which TWO actions should you perform as part of the initial configuration? (Choose two.)
19You need to identify which users in your organization have been inactive in Microsoft Teams for the last 30 days. Which tool should you use?
20Your organization requires that all Teams meeting chats be deleted after 90 days. Which tool should you use to implement this retention requirement?
21Which administrative role should you assign to a user who only needs to manage Teams meeting policies and messaging policies?
22Your organization wants to prevent users from sharing sensitive internal files with external guests in Teams. Which feature should you implement?
23An organization is currently in Islands mode during a migration from Skype for Business Server to Microsoft Teams. Users report that they receive chats in both clients, causing confusion. Which coexistence mode should the administrator implement to ensure all incoming chats and calls are received exclusively in Microsoft Teams?
24Your organization plans to deploy Microsoft Teams to 5,000 users across three different office locations. You need to estimate the network bandwidth requirements for each site based on expected usage patterns like video conferencing and screen sharing. Which tool in the Microsoft Teams admin center should you use?
25You are configuring communication settings for a company that needs to collaborate with a partner organization. You need to allow users to chat with the partner's users without adding them as guests in your Azure Active Directory. Which TWO actions must you perform? (Each correct answer presents part of the solution.)
26A department manager requests that a specific third-party project management app be automatically pinned to the sidebar of the Teams client for all members of their team. Which policy should the Teams administrator modify?
27You are implementing a Microsoft 365 Group naming policy to ensure all new Teams follow a standard naming convention. Which THREE requirements or components are necessary to configure this using the Azure Active Directory (Azure AD) admin center? (Each correct answer presents part of the solution.)
28You are reviewing call quality data in the Call Quality Dashboard (CQD). You notice that many calls are flagged as 'Poor', but you cannot identify which physical office buildings are affected. What must you do to view call quality data organized by physical location?
29Your company has many inactive teams that are no longer needed. You want to implement a solution that automatically asks team owners if they still need their team after 180 days of inactivity. If they do not respond, the team should be deleted. What should you configure?
30Refer to the exhibit. An administrator runs the PowerShell command shown to manage a user's meeting experience. What is the result of executing this command?
31You are setting up a Microsoft Teams Room in a conference room. What type of account is required to properly configure the Teams Room device and allow it to be invited to meetings?
32You want to implement Conditional Access policies to secure Microsoft Teams access. Which THREE components are essential when defining a Conditional Access policy in Azure AD for Teams? (Each correct answer presents part of the solution.)
33An administrator is preparing for a company-wide rollout of Microsoft Teams and wants a structured checklist of tasks and a way to track progress. Which tool within the Teams admin center provides this functionality?
34A network administrator needs to open the correct firewall ports to ensure that Microsoft Teams media traffic (audio/video) can flow properly. Which port range and protocol are primarily used for Teams media traffic?
35A user complains that they cannot add a new member from a partner organization to a specific team. What is the first thing you should check in the Teams admin center?
36You want to ensure that only approved third-party apps are available for users to install in Teams. Which setting should you modify?
37Refer to the exhibit. You attempt to enable Planner for a specific department, but users report it is still unavailable. Based on the JSON configuration, what must you do?
38You want to prevent users from sharing GIFs in Teams chats. Which policy should you modify to accomplish this?
39You are trying to implement a policy that forces all Teams members to use a specific set of pinned apps. Which policy configuration is required?
40You need to ensure that only members of the Human Resources department can create new Teams. Which TWO actions must you perform to implement this governance requirement?
41A company wants to provide users with the ability to use Dropbox and Google Drive as file storage options within Teams channels. Where should an administrator enable these third-party storage providers?
42Your company is transitioning from Skype for Business Online to Microsoft Teams. You need to ensure that all incoming chats and calls for all users are received only in Microsoft Teams, while still allowing users to join Skype for Business meetings. Which coexistence mode should you assign?
43You need to prevent users from using Giphy in their private chats and team channels. Which policy should you modify to achieve this?
44A user reports that they cannot find the 'Shift' app in the Teams app store. You verify that the app is enabled at the org-level. Which policy should you check to ensure the user has permission to use the app?
45You are configuring sensitivity labels for use with Microsoft Teams. Which THREE settings can be controlled specifically through the application of a sensitivity label to a Team?
46You are configuring the 'Email integration' settings for Teams. Which TWO actions can users perform when this feature is enabled and properly configured?
47You need to implement a solution that allows users to report inappropriate messages in Teams. The messages should be reviewed by the organization's compliance team. What should you configure?
48Your organization has a Microsoft 365 E5 subscription. The security team wants to ensure that only members of a specific security group can create new teams, while all other users can still use Teams for chat and meetings. What should you do?
49A company has a Microsoft 365 tenant with Microsoft Teams. The security team requires that all meeting recordings are stored for 90 days and then automatically deleted. You need to configure the appropriate policy. Which setting should you modify?
50You are a Teams administrator for a company that uses Microsoft 365 E5. The security team requires that all new teams created by users have a sensitivity label applied before members can be added. You need to enforce a policy so that when a user creates a new team, they must select a sensitivity label from a predefined list. The label must also apply to the associated SharePoint site and Microsoft 365 group. What should you configure?
51You are a Teams administrator for a large organization. The IT manager asks you to ensure that all users can use the same set of emojis, GIFs, and memes in Teams chats. Which policy should you configure?
52You need to ensure that only users in the marketing department can create teams in Microsoft Teams. All other users should be able to use Teams but not create new teams. What should you do?
53You are the Teams administrator for a company with 5,000 users. The security team reports that employees can add external consultants as members of existing teams, which exposes internal SharePoint content. You must allow external consultants to be added only as guests with limited access, and block any attempt to add them as regular members. Which configuration should you implement?
54A Teams administrator needs to ensure that a newly hired support agent can create teams, but the agent must not be able to change organizational-wide settings in the Teams admin center. The agent already has a Microsoft 365 E3 license. What should the administrator do?
55A user reports that they cannot see the 'Calls' app in the Microsoft Teams client. The user is a member of a team that has calling enabled, and they have a valid Phone System license. You need to ensure the user can access the Calls app. What should you check first?
56You are the Teams administrator for a company that uses Microsoft 365. The security team wants to ensure that only devices that are compliant with Intune compliance policies can access Microsoft Teams. All users are licensed for Microsoft 365 E5 and have Intune enrolled devices. You need to configure a conditional access policy that applies specifically to the Microsoft Teams cloud app and requires compliant devices. Which of the following should you do?
57You are a Teams administrator for a company that uses Microsoft 365. The security team requires that all new teams created by users have a naming convention that includes the department code and a sequential number (e.g., 'HR-001'). You need to enforce this convention automatically. What should you do?
58You are the Teams administrator for a company that uses Microsoft 365 E5. The security team requires that all internal users can only communicate with other internal users and cannot initiate chats or calls with anyone outside the organization. You need to configure the appropriate policy to enforce this restriction. What should you do?
59You are a Teams administrator for a global organization. You need to ensure that all users in the sales department can only use the Teams client on Windows devices that are compliant with your organization's conditional access policies. What should you configure?
60Your organization has a Microsoft 365 E5 tenant with Teams Phone. The security team requires that all external calls to the PSTN from Teams clients must be recorded automatically for compliance. You need to configure the environment to meet this requirement. What should you do?
61You are a Teams administrator for a multinational corporation. The company has recently deployed Microsoft Teams and wants to ensure that all users can make and receive calls using Teams. You need to assign phone numbers to users. Which PowerShell cmdlet should you use to assign a phone number to a user?
62You are the Teams administrator for a large enterprise. The company has a policy that all Teams channels must be moderated to prevent inappropriate content. You need to configure a team so that only team owners can post messages in a specific channel, while members can reply to existing posts. What should you do?
63You are a Teams administrator for a large enterprise. The company wants to implement a new Teams meeting policy to control meeting features. You need to configure the policy to allow only organizers to bypass the lobby, and to prevent attendees from using reactions. Which two settings should you configure in the Teams meeting policy? (Choose two.)
64You are a Teams administrator for Contoso. The company has a policy that all Teams meeting recordings must be stored for 7 years. You need to configure the environment to meet this requirement. What should you do?
65You are the Teams administrator for a pharmaceutical company. The compliance department requires that all Teams meeting recordings are stored in a specific Azure region for data residency. You need to ensure that recordings are stored in the correct region. What should you do?
66You are the Teams administrator for a company that uses Microsoft 365. The company wants to allow users to add third-party cloud storage services, such as Dropbox and Google Drive, to Teams chats and channels. However, the security team requires that only approved services be allowed. You need to configure Teams to permit only specific cloud storage providers. What should you do?
67You are a Teams administrator. You need to ensure that all members of a team can only use the General channel and cannot create new channels. What should you do?
You must know which admin portal or PowerShell module configures each Teams governance setting. The single most important thing: map requirements to the correct control location, especially Azure AD for naming and Conditional Access, and Teams admin center for messaging and storage policies.
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