MB-920 Practice Test 9 — 10 Questions

Question 1

A company uses Dynamics 365 Finance and wants to improve the efficiency of their accounts payable team. They have enabled Copilot for Dynamics 365. Which Copilot capability should they use to help the team automatically match purchase orders, receipts, and invoices?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Copilot for vendor invoice automation. Copilot for vendor invoice automation is specifically designed to streamline the accounts payable process by automatically matching purchase orders, receipts, and invoices using predefined matching rules and AI. This capability reduces manual effort and accelerates invoice processing in Dynamics 365 Finance.

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Copilot for cash flow forecasting

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Copilot for sales order processing

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Copilot for expense report management

Question 2

A Dynamics 365 Customer Service agent is using Copilot to draft email responses to customers. The agent notices that Copilot sometimes suggests responses that include incorrect information about the company's return policy. What should the agent do to ensure accurate responses?

Accepted Answer

Edit the suggested response to correct the inaccuracies before sending. Copilot in Dynamics 365 Customer Service generates draft responses based on available data, but it may not always reflect the most current or accurate policy details. The agent is responsible for reviewing and editing the suggested content before sending, ensuring the final response is accurate and compliant with company policies. This aligns with the principle that Copilot is an assistive tool, not a replacement for human judgment.

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Disable Copilot and draft all responses manually

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Ask the administrator to change the Copilot language model

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Provide feedback to Copilot by rating the response as unhelpful

Question 3

An organization using Dynamics 365 Finance needs to streamline vendor payments by grouping multiple invoices into a single payment. Which feature should they use?

Accepted Answer

Payment proposal. The Payment proposal feature in Dynamics 365 Finance is used to select and group multiple vendor invoices into a single payment based on criteria such as due date, vendor, or payment method. It generates a proposal that can be reviewed, modified, and then used to create payments, thereby streamlining the payment process by consolidating invoices. This directly addresses the requirement to group multiple invoices into a single payment.

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Electronic payment format

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Payment schedule

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Positive pay

Question 4

A manufacturing company uses Dynamics 365 Supply Chain Management. They want to ensure that raw materials are automatically replenished based on current inventory levels and forecasted demand. Which feature should be configured?

Accepted Answer

Master planning. Master planning in Dynamics 365 Supply Chain Management is the feature designed to calculate material and capacity requirements based on current inventory levels and forecasted demand. It generates planned orders for replenishment, ensuring raw materials are available to meet production and customer demand without overstocking.

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Quality management

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Vendor collaboration

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Warehouse management

Question 5

A company uses Dynamics 365 Supply Chain Management and wants to provide real-time visibility of inventory levels across multiple warehouses to external partners. Which feature should they use?

Accepted Answer

Inventory Visibility add-in. The Inventory Visibility add-in for Dynamics 365 Supply Chain Management provides a highly scalable, real-time inventory query service that exposes inventory levels across warehouses and legal entities via APIs. It is specifically designed to share on-hand data with external partners and downstream systems without hitting the transactional database directly. This makes it the correct choice for real-time visibility to external partners.

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Master planning

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Inventory journals

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Warehouse mobile app

Question 6

A company uses Dynamics 365 Finance to manage its financial operations. They need to automate the process of posting vendor invoices that are received via email. Which feature should they configure?

Accepted Answer

Vendor invoice automation. Vendor invoice automation is the correct feature because it is specifically designed to ingest vendor invoices from email (via an Exchange mailbox or Microsoft Dataverse), use OCR/invoice recognition to create pending vendor invoices, and then match and post them automatically according to configured rules. This directly addresses the scenario of automating the posting of email-received vendor invoices in Dynamics 365 Finance. Electronic reporting is for configuring and generating statutory/financial documents and formats, not for capturing and posting incoming vendor invoices. Data management is used for importing/exporting and integrating data via entities, not for email-driven invoice processing. Workflow routes documents for review and approval but does not itself receive emails or perform invoice recognition and posting.

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Electronic reporting

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Data management

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Workflow

Question 7

Drag and drop the steps to process a purchase order receipt in Dynamics 365 Finance in the correct order.

Accepted Answer

Select purchase order, then choose product receipt, then enter receipt details, then post the product receipt.. Processing a receipt involves selecting the PO, choosing product receipt, entering details, and posting.

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Select purchase order, then enter receipt details, then choose product receipt, then post.

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Choose product receipt, then select purchase order, then enter details, then post.

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Select purchase order, then choose product receipt, then post, then enter receipt details.

Question 8

A company uses Dynamics 365 Finance and wants to improve the efficiency of their accounts payable team. They have enabled Copilot for Dynamics 365. Which Copilot capability should they use to help the team automatically match purchase orders, receipts, and invoices?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Check the Dual-write application orchestration form to view synchronization logs and errors. The Dual-write application orchestration form in Dynamics 365 Finance and Operations provides a dedicated interface to view synchronization logs and errors for dual-write mappings. When purchase order headers fail to sync to Dataverse, this form shows the specific error messages, retry status, and mapping details, making it the first place to diagnose the issue directly within the dual-write infrastructure.

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Examine the System administration > User operations log for errors

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Review Power Automate flow run history for the purchase order sync flow

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Run the Data management framework’s data project to force sync

Question 9

A company uses Dynamics 365 Finance with multiple legal entities. They need to view consolidated financial data across all entities without manual intervention. What should they configure?

Accepted Answer

Consolidation. Consolidation in Dynamics 365 Finance is the feature that aggregates financial data from multiple legal entities into a single consolidated view. It allows organizations to combine account balances, apply elimination rules, and produce consolidated financial statements without manual data entry. Configuring consolidation lets the system pull transactions from subsidiary entities into a consolidation legal entity automatically.

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Currency revaluation

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Financial dimension sets

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Elimination rules

Question 10

A small business uses Dynamics 365 Supply Chain Management to manage inventory. They currently sell products from a single warehouse. The owner wants to start tracking the cost of goods sold (COGS) for each product using the standard costing method. You need to set up the system to calculate COGS correctly. You have the following options: A. Enable standard costing in the Inventory model group for each product and run the Inventory close process periodically. B. Use the FIFO costing method and run the Inventory recalculation. C. Use the Moving average costing method and rely on automatic posting to the general ledger. D. Configure the Product master to use the Purchase price as the cost price and post directly to COGS. Which option should you choose?

Accepted Answer

Enable standard costing in the Inventory model group for each product and run the Inventory close process periodically.. Standard costing in Dynamics 365 Supply Chain Management is configured on the Inventory model group, and COGS is calculated and posted when the Inventory close process runs periodically. This is the correct setup for a business that wants to track COGS per product using standard costs, because standard costing relies on the close process to settle variances between standard and actual costs.

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Use the FIFO costing method and run the Inventory recalculation.

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Configure the Product master to use the Purchase price as the cost price and post directly to COGS.

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Use the Moving average costing method and rely on automatic posting to the general ledger.