MB-920 Practice Exam 58 — 20 Questions

Question 1

A distribution company uses Dynamics 365 Supply Chain Management. They want to optimize warehouse picking routes to reduce travel time. Which module should they configure?

Accepted Answer

Warehouse management. Warehouse management includes wave processing and route optimization for picking. Option A is wrong because transportation management is for inbound/outbound freight. Option C is wrong because inventory management handles stock levels, not picking routes. Option D is wrong because procurement and sourcing is for purchasing.

Answer

Transportation management

Answer

Inventory management

Answer

Procurement and sourcing

Question 2

A company uses Master Planning. The exhibit shows a plan configuration. What is the effect of setting UseForecast to 'Yes'?

Accepted Answer

It includes demand forecast in planned orders. UseForecast includes demand forecast in the plan. Option A is wrong because forecast is used for demand, not supply. Option B is wrong because forecast can be time-phased. Option D is wrong because forecast is used in planning, not just safety stock.

Answer

It uses historical demand only

Answer

It ignores supply forecasts

Answer

It only affects safety stock calculations

Question 3

A manufacturing company uses Dynamics 365 Finance and Supply Chain Management. The finance department wants to allocate overhead costs to production orders based on machine hours. Which costing method should they configure?

Accepted Answer

Absorption costing. Absorption costing is correct because in Dynamics 365 Finance, it allocates overhead costs to production orders using predetermined rates based on activity drivers like machine hours. Variable costing (A) only includes variable costs, ignoring fixed overhead. Standard costing (B) uses standard rates for cost elements but does not specifically allocate overhead based on machine hours. Job costing (C) tracks costs per individual job or order, not overhead allocation by machine hours.

Answer

Variable costing

Answer

Standard costing

Answer

Job costing

Question 4

A manufacturer uses Dynamics 365 Supply Chain Management. They produce items using a bill of materials (BOM) and want to automatically consume raw materials when production is reported as finished. Which production parameter should be set?

Accepted Answer

Auto BOM consumption. The 'Auto BOM consumption' parameter determines whether materials are automatically consumed when a production order is reported as finished. Option A is wrong because 'Auto report as finished' controls automatic reporting, not material consumption. Option C is wrong because 'Auto start production order' controls starting, not consumption. Option D is wrong because 'Auto generate picking work' creates pick work, not consumption.

Answer

Auto report as finished

Answer

Auto start production order

Answer

Auto generate picking work

Question 5

A manufacturer needs to define the sequence of operations and work centers for producing a finished good. Which supply chain entity should they configure?

Accepted Answer

Route. In Dynamics 365 Supply Chain Management, a Route defines the sequence of operations and the specific work centers (or resources) required to produce a finished good. It links each operation step to a resource or resource group, establishing the production flow and timing. Configuring a Route is the correct entity for specifying the order of operations and work centers, as it directly models the manufacturing process.

Answer

Resource

Answer

Production order

Answer

Bill of materials

Question 6

A company uses Dynamics 365 Finance and Operations and wants to implement Copilot AI capabilities to assist users with financial analysis. They need to enable natural language queries against financial data, such as 'Show me the total revenue for this quarter compared to last quarter'. What should they enable?

Accepted Answer

Copilot in Dynamics 365 Finance. Copilot in Dynamics 365 Finance is the specific AI-powered feature that enables natural language queries against financial data within the Dynamics 365 Finance module. It allows users to ask questions like 'Show me the total revenue for this quarter compared to last quarter' and receive answers directly from the underlying financial data, leveraging generative AI to interpret the query and retrieve relevant insights without requiring custom development or external services.

Answer

Financial reporting

Answer

Azure OpenAI service

Answer

Power BI integration

Question 7

A company wants to use Dynamics 365 Supply Chain Management to manage product versions and engineering changes. Which module should they use?

Accepted Answer

Engineering Change Management. Engineering Change Management is the correct module because it is specifically designed to manage product versions, engineering changes, and the associated approval workflows in Dynamics 365 Supply Chain Management. It provides controlled revision control, bill of materials (BOM) versioning, and route versioning, enabling companies to track and implement changes from engineering through production.

Answer

Inventory management

Answer

Product information management

Answer

Procurement and sourcing

Question 8

Which TWO features are part of Dynamics 365 Commerce? (Select two.)

Accepted Answer

Loyalty programs. Loyalty programs are a core feature of Dynamics 365 Commerce, enabling retailers to create, manage, and execute customer loyalty schemes, including points accrual, rewards, and tier management. This functionality is tightly integrated with the omnichannel capabilities to provide a consistent loyalty experience across online and physical store channels.

Answer

Production control

Answer

Project accounting

Answer

Fixed assets

Question 9

A product is configured as shown in the exhibit. Which statement about the product is correct?

Accepted Answer

The product uses constraint-based configuration. ConstraintBased variant configuration technology is used for complex products with many variants defined by constraints. Option A is wrong because product lifecycle state is 'Active', not 'In development'. Option B is wrong because the tracking dimension group includes BatchNumber, which implies batch tracking. Option C is wrong because StorageDimensionGroup 'SiteWarehouse' means only site and warehouse dimensions, not location.

Answer

The product is in development lifecycle state

Answer

The product is not tracked by batch number

Answer

The product can be stored in different locations within a warehouse

Question 10

A warehouse manager wants to assign workers to specific zones and track their performance. Which warehouse management feature should be used?

Accepted Answer

Labor management. Labor management in Dynamics 365 Supply Chain Management is specifically designed to assign workers to zones and track their performance, including metrics like productivity and efficiency. This feature enables warehouse managers to define labor standards, monitor worker activities, and generate performance reports, directly addressing the scenario's requirements.

Answer

Location directives

Answer

Work templates

Answer

Mobile device menu items

Question 11

A manufacturing company uses Dynamics 365 Supply Chain Management to manage its production. The production manager notices that the planned production orders are not generating the expected material requirements. What should the administrator check first?

Accepted Answer

Ensure the bill of materials (BOM) is approved and active.. The bill of materials (BOM) defines the components required for production. If the BOM is missing or incorrect, material requirements will not be generated. The route is for operations sequencing, not material requirements. Inventory status and capacity constraints affect execution, not planning explosion.

Answer

Verify that the route is correctly defined for the item.

Answer

Check if the item's inventory status is set to 'Open'.

Answer

Review the capacity constraints on the work center.

Question 12

Refer to the exhibit. A pick work template has a location profile of 'BULK'. However, workers are being directed to a location with profile 'FLOOR' instead. What is the most likely cause?

Accepted Answer

The location directive for picking does not restrict to location profile 'BULK'.. The location directive determines which locations are searched for picking work. If the directive does not restrict the search to location profile 'BULK', it may return locations with profile 'FLOOR' that match other criteria (e.g., zone, warehouse). Since the work template specifies 'BULK' as the location profile, but the directive is not filtering by that profile, workers are directed to 'FLOOR' locations instead.

Answer

The work class ID 'Picking' is not authorized for 'BULK' locations.

Answer

The work template priority is too low, causing a higher priority template to override.

Answer

The item 'ITEM002' has a default storage location with profile 'FLOOR'.

Question 13

A company uses Dynamics 365 Supply Chain Management and wants to ensure that raw materials are inspected before being put away. Which warehouse management configuration should be used?

Accepted Answer

Set up a quality order that is automatically generated upon receipt.. A quality order can be automatically generated upon receipt to enforce inspection before putaway. Option A is wrong because putaway work is created after inspection; it doesn't enforce inspection. Option B is wrong because location directives guide where to put items, not inspection. Option D is wrong because mobile device menu items are used for scanning, not configuration of inspection.

Answer

Create a putaway work template that requires inspection.

Answer

Configure location directives to direct items to a quarantine location.

Answer

Configure a mobile device menu item for inspection.

Question 14

Which THREE capabilities are provided by the Production control module in Dynamics 365 Supply Chain Management?

Accepted Answer

Production order management. Production order management is a core capability of the Production control module, enabling the creation, scheduling, and tracking of production orders from release to completion. It manages the entire manufacturing lifecycle, including order status updates, material reservations, and capacity planning.

Answer

Vendor collaboration

Answer

Demand forecasting

Question 15

Which THREE features are available in Dynamics 365 Supply Chain Management to improve warehouse efficiency?

Accepted Answer

Cluster picking. Cluster picking, wave management, and location directives are core warehouse management features. Supplier collaboration is external. Budget control is financial.

Answer

Budget control

Answer

Supplier collaboration

Question 16

A warehouse supervisor uses the Dynamics 365 Warehouse Management mobile app to process a purchase order receipt. When scanning a license plate, the app displays 'License plate is not active'. What is the most likely cause?

Accepted Answer

The license plate's status is set to 'Inactive' in the system.. The 'License plate is not active' error in the Dynamics 365 Warehouse Management mobile app indicates that the license plate record in the system has its status set to 'Inactive'. This status prevents the license plate from being used in any warehouse transactions, including purchase order receipts. The app checks the license plate's status field before allowing operations, and an inactive status blocks the process.

Answer

The license plate is already fully received.

Answer

The receiving location is set to 'Inactive'.

Answer

The item on the purchase order is not license plate–controlled.

Question 17

A warehouse manager notices that picking routes are inefficient, causing delays. They want to optimize the travel path for pickers. Which Dynamics 365 Supply Chain Management feature should they use?

Accepted Answer

Wave processing. Wave processing in Dynamics 365 Supply Chain Management is the correct feature because it allows the system to group multiple orders into efficient picking waves, optimizing the travel path for pickers by consolidating work into logical, sequenced routes. This reduces travel time and improves warehouse productivity by creating picking work that follows an optimal path through the warehouse.

Answer

Inventory status

Answer

Mobile device menu items

Answer

Location profiles

Question 18

Which TWO capabilities are provided by the Dynamics 365 Finance and Operations asset management module? (Choose two.)

Accepted Answer

Preventive maintenance scheduling. The Dynamics 365 Finance and Operations asset management module is specifically designed to manage physical assets throughout their lifecycle. Preventive maintenance scheduling (B) allows organizations to define and automate maintenance plans based on time or usage triggers, reducing unplanned downtime. Work order management (C) provides a structured process to create, assign, track, and close work orders for maintenance tasks, ensuring efficient resource allocation and completion tracking.

Answer

Vendor collaboration portal

Answer

Project cost accounting

Answer

Sales order processing

Question 19

Refer to the exhibit. A production planner sees that a work center has a capacity of 480 minutes per day, but jobs are consistently late. They suspect the calendar is not accounting for breaks. What should they verify?

Accepted Answer

Verify that the calendar includes break times. If breaks are not in the calendar, effective capacity is lower; the planner should check if the calendar includes break hours. Option A is incorrect because efficiency is 100% but doesn't account for breaks. Option B is incorrect because scheduling direction affects sequencing, not capacity. Option D is incorrect because capacity minutes is set.

Answer

Reduce capacity to 420 minutes

Answer

Increase efficiency percentage

Answer

Change scheduling direction to backward

Question 20

A company uses Dynamics 365 Supply Chain Management with lot-controlled items. The quality team needs to trace all finished goods that used a specific raw material lot due to a supplier defect. Which feature provides full traceability from raw material to finished product?

Accepted Answer

Inventory dimensions (tracking dimensions). Inventory dimensions, specifically tracking dimensions like lot numbers, enable full traceability from raw material to finished product in Dynamics 365 Supply Chain Management. By assigning lot numbers to raw materials and linking them through production orders, the system can trace which finished goods lots consumed a specific raw material lot, supporting quality and recall scenarios.

Answer

Production orders

Answer

Product variants

Answer

Bill of materials