MB-920 Practice Exam 55 — 20 Questions

Question 1

A manufacturing company uses Dynamics 365 Finance and Operations. They need to configure a production flow that allows multiple products to be produced on the same production line with minimal changeover time. The production scheduler wants to automatically sequence production orders to reduce setup time. Which feature should the company configure?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Finite scheduling with sequencing constraints. Finite scheduling with sequencing constraints is the correct feature because it allows the system to automatically sequence production orders on a shared resource (e.g., a production line) based on setup time reduction rules. This minimizes changeover time by grouping similar products or optimizing the order of operations, which directly addresses the requirement for minimal changeover and automatic sequencing.

Answer

Material requirements planning (MRP)

Answer

Gantt chart view in production floor control

Answer

Operations scheduling

Question 2

A company experiences slow ledger posting during month-end close. They suspect the General journal batch posting is causing contention. What is the best practice to improve performance?

Accepted Answer

Increase the number of batch tasks per batch job. Using batch processing with multiple tasks per batch reduces contention by running postings in parallel, improving throughput.

Answer

Increase the batch server's memory allocation

Answer

Disable all workflows during month-end

Answer

Post journals manually one by one

Question 3

A company uses Dynamics 365 Supply Chain Management. They need to track the cost of raw materials and finished goods accurately for financial reporting. Which module should they use?

Accepted Answer

Cost management. The Cost management module in Dynamics 365 Supply Chain Management is specifically designed to handle cost accounting, inventory valuation, and financial reporting for raw materials and finished goods. It provides features like standard cost, actual cost, and costing sheets to ensure accurate cost tracking and compliance with financial reporting standards.

Answer

Production control

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Inventory management

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Warehouse management

Question 4

Which TWO modules are part of Dynamics 365 Supply Chain Management?

Accepted Answer

Procurement and sourcing. Procurement and sourcing (Option D) and Inventory management (Option E) are core modules within Dynamics 365 Supply Chain Management. Procurement and sourcing handles the end-to-end purchasing process, from vendor selection to purchase order management, while Inventory management provides real-time visibility and control over stock levels, warehouse operations, and inventory valuation. These modules directly support the supply chain lifecycle, distinguishing them from customer-facing or expense-focused modules.

Answer

Sales and marketing

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Customer service

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Expenses management

Question 5

A production supervisor needs to quickly see the status of all production orders on the shop floor and prioritize work. Which Dynamics 365 Supply Chain Management tool provides a real-time visual overview?

Accepted Answer

Production order Gantt chart. The production order Gantt chart (Option D) provides a real-time visual overview of all production orders on the shop floor, displaying their status, start and end times, and dependencies. This allows the production supervisor to quickly assess the workload and prioritize tasks effectively, as it aggregates data from the production control module in Dynamics 365 Supply Chain Management.

Answer

Resource scheduling board

Answer

Production order list page

Answer

Production floor execution interface

Question 6

A manufacturing company uses Dynamics 365 Finance and Operations. They need to automatically adjust raw material orders when production schedules change. Which feature should they configure?

Accepted Answer

Master planning. Master planning in Dynamics 365 Finance and Operations is the correct feature because it uses demand and supply data to generate planned orders for raw materials. When production schedules change, master planning automatically recalculates material requirements and adjusts planned purchase orders to ensure inventory levels match the new schedule, preventing stockouts or overstock.

Answer

Fixed asset management

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Vendor collaboration

Answer

Inventory journal posting

Question 7

Which TWO modules are part of Dynamics 365 Finance and Operations core capabilities? (Choose two.)

Accepted Answer

Accounts payable. Accounts payable is a core module within Dynamics 365 Finance and Operations that manages vendor invoices, payments, and expense reporting. It is tightly integrated with the General ledger to ensure accurate financial postings and compliance with accounting standards.

Answer

Customer service

Answer

Human resources

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Marketing

Question 8

Refer to the exhibit. A batch job for inventory replenishment is in 'Waiting' status. The last run failed due to insufficient inventory. What should you do to resolve the issue?

Accepted Answer

Manually adjust inventory levels for item A0001.. The batch job failed due to insufficient inventory for item A0001. Manually adjusting the inventory levels resolves the root cause—lack of available stock—allowing the batch job to succeed on its next run without requiring a new job or schedule change. In Dynamics 365 Supply Chain Management, inventory adjustments update the on-hand quantity directly, which the replenishment logic uses to determine if a replenishment is needed.

Answer

Change the recurrence to run every hour.

Answer

Cancel the batch job and create a new one.

Answer

Set the batch job to 'Withhold' to prevent future runs.

Question 9

A company uses Dynamics 365 Commerce. They want to provide personalized product recommendations on their e-commerce site based on customer purchase history. Which AI feature should they enable?

Accepted Answer

Product recommendations. Product recommendations in Dynamics 365 Commerce leverage AI and machine learning to analyze customer purchase history, browsing behavior, and product affinity to generate personalized suggestions on the e-commerce site. This feature is specifically designed to enhance cross-selling and upselling by delivering tailored product lists such as 'Frequently bought together' or 'Customers also viewed'.

Answer

Customer Insights

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Sentiment analysis

Answer

Market analysis

Question 10

You are the Dynamics 365 Finance and Operations administrator for a medium-sized manufacturing company. The company has two legal entities: a US entity (USMF) and a Canadian entity (CAN). The finance team in the US wants to view the Canadian entity's purchase order data in real-time from within the USMF environment. They do not want to log into a separate instance. The company has a single Dynamics 365 Finance and Operations environment with both legal entities configured. You need to configure the system to allow users in USMF to access purchase order data from CAN without duplicating data. The solution must maintain security so that only authorized users can view Canadian data. What should you do?

Accepted Answer

Configure Cross-company data sharing for purchase orders and assign appropriate security roles.. Cross-company data sharing allows real-time access to purchase order data from the CAN legal entity within the USMF environment without duplicating data. By configuring data sharing policies for the purchase order tables and assigning appropriate security roles, you ensure that only authorized users in USMF can view the Canadian data while maintaining data integrity and security.

Answer

Use Data entities to export purchase order data from CAN and import it into USMF on a scheduled basis.

Answer

Set up Data integration to sync purchase order data to Dataverse and then access it from USMF.

Answer

Create an Organizational hierarchy to allow USMF users to view CAN data automatically.

Question 11

Refer to the exhibit. A company has configured the above allocation rule in Dynamics 365 Finance. What does this rule do?

Accepted Answer

Allocates overhead from account 601100 to 601200 based on cost center. The allocation rule transfers balances from main account 601100 to main account 601200, using the cost center dimension as the basis for allocation. Option B correctly describes this. Option A is incorrect because although it identifies the correct source and destination accounts, it states 'based on main account' rather than 'based on cost center.' Option C is wrong because it reverses the source and destination accounts. Option D is incorrect because the rule uses a dimension basis (cost center) rather than a fixed percentage.

Answer

Allocates overhead from account 601100 to 601200 based on main account

Answer

Allocates overhead from account 601200 to 601100 based on cost center

Answer

Allocates a fixed percentage of overhead to all departments

Question 12

A company uses Dynamics 365 Supply Chain Management with warehouse management. Workers are spending too much time traveling between picking locations. Which strategy should be implemented to reduce travel time?

Accepted Answer

Use cluster picking to pick multiple orders simultaneously.. Cluster picking allows a worker to pick items for multiple orders in a single trip by grouping orders into a cluster and picking them together. This reduces the number of trips between picking locations, directly cutting travel time. In Dynamics 365 Supply Chain Management, cluster picking is a wave method that consolidates work for efficient route-based picking.

Answer

Implement zone picking to assign workers to specific areas.

Answer

Increase the number of picking locations per item.

Answer

Configure wave processing to release orders less frequently.

Question 13

A distribution company uses Dynamics 365 Finance and Operations. The warehouse manager wants to improve inventory accuracy and reduce picking errors. Which THREE features should they implement?

Accepted Answer

Location directives. Location directives are correct because they guide warehouse workers to specific storage and picking locations, ensuring items are placed and retrieved from the correct bins. This directly reduces picking errors by enforcing system-defined paths and locations, improving inventory accuracy through standardized warehouse operations.

Answer

Demand forecasting

Answer

Vendor collaboration

Question 14

A company using Dynamics 365 Supply Chain Management wants to implement vendor collaboration so that suppliers can view purchase orders and confirm delivery dates. Which feature should be set up?

Accepted Answer

Vendor collaboration. Vendor collaboration is the dedicated feature in Dynamics 365 Supply Chain Management that allows external suppliers to access a portal where they can view purchase orders, confirm delivery dates, and update order status. This feature is specifically designed to enable secure, real-time collaboration between buyers and vendors without requiring the supplier to have a full Dynamics 365 license.

Answer

Inventory management

Answer

Procurement and sourcing

Answer

Accounts payable

Question 15

Refer to the exhibit. The purchase policy 'StandardPurchasePolicy' is configured as shown. A user creates a purchase requisition for $12,000 with a non-catalog item. Which behavior will occur?

Accepted Answer

The requisition is blocked because non-catalog items are not allowed.. The policy requires catalog items (RequireCatalogItems: true) and sets a $10,000 threshold for department manager approval. Since the requisition is for $12,000 (above threshold) and uses a non-catalog item, it will be blocked because RequireCatalogItems is true. Option D is correct. Option A is wrong because non-catalog items are not allowed. Option B is wrong because even if catalog items are required, the threshold triggers approval. Option C is wrong because the policy prevents creation.

Answer

The requisition is created but requires additional approval from a higher level.

Answer

The requisition is created and automatically approved.

Answer

The requisition is created and sent for department manager approval.

Question 16

Which TWO of the following are types of production orders in Dynamics 365 Supply Chain Management?

Accepted Answer

Batch orders for process manufacturing. Batch orders for process manufacturing are a type of production order in Dynamics 365 Supply Chain Management, specifically designed for process industries where products are created in batches (e.g., chemicals, food, pharmaceuticals). They support co-products, by-products, and formula-based production, distinct from discrete manufacturing.

Answer

Lean manufacturing orders

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Project orders

Answer

Service orders

Question 17

A company uses Dynamics 365 Supply Chain Management with the Quality Management module. They want to automatically generate quality orders for incoming raw materials based on specific criteria like vendor and item. Which feature should they configure?

Accepted Answer

Quality associations.. Quality associations in Dynamics 365 Supply Chain Management allow you to define rules that automatically generate quality orders when specific conditions are met, such as a particular vendor or item for incoming raw materials. This feature links the triggering event (e.g., a purchase order receipt) to the required quality testing process without manual intervention.

Answer

Nonconformance reports.

Answer

Quarantine zones.

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Test groups.

Question 18

A manufacturing company uses Dynamics 365 Supply Chain Management with discrete manufacturing. They produce furniture in a make-to-stock environment. The production scheduler creates production orders for batches of 100 chairs. Raw materials are issued from the warehouse to the production floor based on a bill of materials (BOM). The company wants to streamline the process by automatically reserving raw materials when a production order is released, and also to capture the actual raw material consumption during production, rather than posting the full BOM consumption upon order start. Which manufacturing execution feature should you enable?

Accepted Answer

Material consumption registration. 'Material consumption registration' in manufacturing execution allows operators to register actual material usage during production, and automatic reservation can be configured. Option A is wrong because 'Auto-report as finished' automates the reporting of finished goods, not material consumption. Option B is wrong because 'Operation scheduling' is for scheduling operations, not material tracking. Option D is wrong because 'Kanban' is for lean manufacturing, not discrete make-to-stock.

Answer

Operation scheduling

Answer

Auto-report as finished

Answer

Kanban

Question 19

A company uses Dynamics 365 Human Resources. The HR team reports that when they try to generate the 'Employee absence history' report for the previous quarter, the data for some employees is missing. The system shows no errors. What is the most likely cause?

Accepted Answer

The work calendar is not assigned to the positions of those employees.. The 'Employee absence history' report relies on the work calendar to calculate accruals and track absence days. If a position is not assigned a work calendar, the system cannot compute absence data for that employee, resulting in missing records even though no errors are displayed. Option D is correct because the work calendar assignment is a prerequisite for absence data to appear in reports.

Answer

The absence request workflow is not published.

Answer

The leave types are not configured for the relevant legal entities.

Answer

The employees do not have the required security role to be included in reports.

Question 20

You are configuring a reservation hierarchy for a warehouse in Dynamics 365 Supply Chain Management. Based on the exhibit, what is the primary criterion for picking inventory?

Accepted Answer

Location. (Location). The reservation hierarchy shows dimensions in order of priority: location (priority 1), lot number (priority 2), expiration date (priority 3). The primary criterion for picking inventory is the dimension with the highest priority (priority 1), which is location. Option A (Expiration date) is wrong because it is priority 3, not the primary. Option B (Lot number) is wrong because it is priority 2. Option D (FIFO) is the name of the reservation hierarchy method, not a picking dimension.

Answer

Expiration date

Answer

Lot number

Answer

FIFO