MB-920 Practice Test 32 — 15 Questions

Question 1

A company uses Dynamics 365 Finance. The CFO wants to view financial data in real-time using dashboards. Which tool should be used to create these dashboards?

Accepted Answer

Power BI. Power BI is the correct tool because it provides real-time, interactive dashboards that can be embedded directly into Dynamics 365 Finance, allowing the CFO to visualize financial data with live updates. Unlike static reporting tools, Power BI connects to the finance data sources via OData or DirectQuery, enabling dynamic filtering and drill-down without requiring manual data refresh.

Answer

Microsoft Excel

Answer

SQL Server Reporting Services (SSRS)

Answer

Power Apps

Question 2

A company using Dynamics 365 Finance and Operations wants to implement a new policy that requires all purchase orders over $10,000 to be approved by a manager before being submitted to the vendor. They need a flexible approval process that can be modified without developer intervention. What should they configure?

Accepted Answer

Procurement and sourcing workflows. Procurement and sourcing workflows in Dynamics 365 Finance and Operations provide configurable, no-code approval processes for purchase orders, including conditions such as total amount thresholds. A workflow can be configured so that any PO over $10,000 routes to a manager for approval before it can be confirmed and sent to the vendor. Because workflows are configured through the UI, no developer intervention is required to modify them.

Answer

Vendor collaboration

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Procurement catalogs

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Purchase agreements

Question 3

A company using Dynamics 365 Supply Chain Management wants to implement vendor collaboration so that suppliers can view purchase orders and confirm delivery dates. Which feature should be set up?

Accepted Answer

Vendor collaboration. Vendor collaboration is the dedicated feature in Dynamics 365 Supply Chain Management that allows external suppliers to access a portal where they can view purchase orders, confirm delivery dates, and update order status. This feature is specifically designed to enable secure, real-time collaboration between buyers and vendors without requiring the supplier to have a full Dynamics 365 license.

Answer

Inventory management

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Procurement and sourcing

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Accounts payable

Question 4

A company uses Dynamics 365 Finance and has a requirement to automatically generate vendor payments based on due dates and available cash. They want to schedule payments for multiple vendors at once. Which feature should they use?

Accepted Answer

Payment proposal. A payment proposal in Dynamics 365 Finance queries open vendor transactions based on criteria such as due date, cash discount date, and vendor group, then generates suggested payment lines that can be reviewed and posted as a batch. This directly satisfies the requirement to schedule payments for multiple vendors at once based on due dates and available cash.

Answer

Check management

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Manual payment journal

Answer

Vendor payment schedule

Question 5

A manufacturer uses Dynamics 365 Supply Chain Management's production control module. They want to record the actual labor hours spent on a production order. Which option should they use?

Accepted Answer

Production journals. In Dynamics 365 Supply Chain Management, production journals are the mechanism for recording actual consumption and time on a production order, including labor hours (route card journals, job card journals). The production journal captures feedback from the shop floor about time, quantity, and materials actually used. Route operations define what work must be done, but the journal records what was actually done.

Answer

BOM versions

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Route operations

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Resource groups

Question 6

Which TWO benefits does the Asset management module in Dynamics 365 Supply Chain Management provide?

Accepted Answer

Preventive maintenance scheduling. Option C is correct because the Asset management module in Dynamics 365 Supply Chain Management is specifically designed to create and manage preventive maintenance plans, allowing organizations to schedule maintenance work orders based on time or usage counters (e.g., meter readings) to avoid equipment failures. Option E is correct because Asset management maintains a complete maintenance history for each asset, recording all work orders, repairs, inspections, and associated costs, which supports auditing, warranty validation, and lifecycle decision-making. Options A, B, and D are not core benefits of the Asset management module: automated warranty claims processing is not a native Asset management capability, vendor performance analysis is typically handled through procurement and sourcing or vendor collaboration features, and demand forecasting belongs to the master planning and demand planning functionality rather than asset maintenance.

Answer

Automated warranty claims processing

Answer

Vendor performance analysis

Answer

Demand forecasting

Question 7

Which TWO features are included in Dynamics 365 Commerce to enhance the customer experience?

Accepted Answer

Personalized offers. Personalized offers (B) are correct because Dynamics 365 Commerce uses AI-driven customer insights and segmentation to deliver tailored discounts and promotions in real time, directly enhancing the shopping experience. Product recommendations (C) are correct because the system leverages machine learning algorithms to analyze browsing and purchase history, suggesting relevant items to increase cross-sell and upsell opportunities.

Answer

Vendor collaboration

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Inventory visibility

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Demand forecasting

Question 8

A company uses Dynamics 365 Commerce and has set up a new online store. They notice that the product images are not displaying on the product detail pages. The images are stored in the media library in the headquarters. What is the most likely cause?

Accepted Answer

The images have not been published to the online store channel.. In Dynamics 365 Commerce, product images must be explicitly published to the online store channel after being uploaded to the headquarters media library. Simply storing images in the media library does not make them available on the product detail pages; they require a channel-level publication step to synchronize and render on the storefront. This ensures that only approved media is visible to customers.

Answer

The images lack alternative text.

Answer

Commerce Data Exchange is not configured for image synchronization.

Answer

The images are not uploaded to the media library.

Question 9

A company implements Dynamics 365 Finance and Operations. They want to ensure that only authorized users can access the system from external networks. What should they configure?

Accepted Answer

Conditional Access policies in Microsoft Entra ID. Conditional Access policies in Microsoft Entra ID (formerly Azure AD) allow administrators to enforce access controls based on conditions such as user location, device compliance, and network context. For external network access, you can configure policies to require multi-factor authentication or block access from untrusted IP ranges, ensuring only authorized users can connect to Dynamics 365 Finance and Operations from outside the corporate network.

Answer

Mobile device management in Microsoft Intune

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Role-based security in Finance and Operations

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Data loss prevention policies in Microsoft Purview

Question 10

Drag and drop the steps to configure a new vendor in Dynamics 365 Supply Chain Management in the correct order.

Accepted Answer

Navigate to Vendors, then create new vendor record, then enter vendor details, then assign vendor group, then save.. Vendor creation involves navigating to vendors, creating a new record, entering details, assigning group, and saving.

Answer

Navigate to Vendors, then create new vendor record, then assign vendor group, then enter vendor details, then save.

Answer

Navigate to Vendors, then enter vendor details, then create new vendor record, then assign vendor group, then save.

Answer

Create new vendor record, then navigate to Vendors, then enter vendor details, then assign vendor group, then save.

Question 11

You are the supply chain manager at a manufacturing company using Dynamics 365 Supply Chain Management. The company operates three warehouses: WH01 (finished goods), WH02 (raw materials), and WH03 (work-in-process). You need to configure inventory visibility for real-time demand planning. The company requires that inventory levels from all three warehouses be viewable in a single dashboard, with the ability to allocate stock to sales orders before physical pick. Additionally, you must ensure that the system can handle soft reservations across warehouses without impacting the physical inventory counts. You have the following options: A. Configure the Inventory Visibility Service add-in and set up soft reservations using the Allocation API. B. Use the standard Inventory On-hand report and manually reserve stock per warehouse. C. Implement Warehouse Management System (WMS) and use the wave execution to allocate stock. D. Set up Product Information Management with transfer orders to move stock between warehouses. Which option should you choose?

Accepted Answer

Configure the Inventory Visibility Service add-in and set up soft reservations using the Allocation API.. The Inventory Visibility Service add-in in Dynamics 365 Supply Chain Management provides a real-time, cross-warehouse view of on-hand inventory and supports soft reservations via the Allocation API. Soft reservations allocate stock to sales orders without affecting physical inventory counts, exactly matching the requirement to view all three warehouses in one dashboard and reserve stock before physical pick.

Answer

Use the standard Inventory On-hand report and manually reserve stock per warehouse.

Answer

Implement Warehouse Management System (WMS) and use the wave execution to allocate stock.

Answer

Set up Product Information Management with transfer orders to move stock between warehouses.

Question 12

A manufacturing company uses Dynamics 365 Finance. They need to automate the process of reordering raw materials when inventory falls below a predefined level. Which feature should they configure?

Accepted Answer

Safety stock levels. Safety stock levels in Dynamics 365 Finance are used to define a minimum quantity for an item. When inventory falls below this predefined level, the system can automatically generate replenishment orders (e.g., purchase orders or transfer orders) to ensure raw materials are reordered without manual intervention. This directly automates the reordering process based on inventory thresholds.

Answer

ABC classification

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Batch attributes

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Inventory aging reports

Question 13

A manufacturing company uses Dynamics 365 Supply Chain Management to manage its production. The production manager notices that the planned production orders are not generating the expected material requirements. What should the administrator check first?

Accepted Answer

Ensure the bill of materials (BOM) is approved and active.. The bill of materials (BOM) defines the components required for production. If the BOM is missing or incorrect, material requirements will not be generated. The route is for operations sequencing, not material requirements. Inventory status and capacity constraints affect execution, not planning explosion.

Answer

Verify that the route is correctly defined for the item.

Answer

Check if the item's inventory status is set to 'Open'.

Answer

Review the capacity constraints on the work center.

Question 14

A warehouse supervisor uses the Dynamics 365 Warehouse Management mobile app to process a purchase order receipt. When scanning a license plate, the app displays 'License plate is not active'. What is the most likely cause?

Accepted Answer

The license plate's status is set to 'Inactive' in the system.. The 'License plate is not active' error in the Dynamics 365 Warehouse Management mobile app indicates that the license plate record in the system has its status set to 'Inactive'. This status prevents the license plate from being used in any warehouse transactions, including purchase order receipts. The app checks the license plate's status field before allowing operations, and an inactive status blocks the process.

Answer

The license plate is already fully received.

Answer

The receiving location is set to 'Inactive'.

Answer

The item on the purchase order is not license plate–controlled.

Question 15

Refer to the exhibit. A warehouse manager wants to store high-volume items in location A-01-01. They notice the location type is 'Bulk'. What is the primary purpose of a Bulk location type?

Accepted Answer

To store large quantities of items. A Bulk location type in Dynamics 365 Supply Chain Management is designed to store large quantities of items, typically in pallets or bulk containers, rather than for individual order picking. It is used for high-volume storage before items are moved to picking locations.

Answer

To quarantine defective items

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To stage outbound shipments

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To store items for order picking