MB-920 Practice Test 21 — 15 Questions

Question 1

Refer to the exhibit. A batch job for inventory replenishment is in 'Waiting' status. The last run failed due to insufficient inventory. What should you do to resolve the issue?

Accepted Answer

Manually adjust inventory levels for item A0001.. Option B is correct because the error indicates insufficient inventory, so manually adjusting inventory ensures availability. Option A is wrong because changing recurrence does not fix the root cause. Option C is wrong because the job is not ended. Option D is wrong because the error is not about batch job configuration.

Answer

Change the recurrence to run every hour.

Answer

Cancel the batch job and create a new one.

Answer

Set the batch job to 'Withhold' to prevent future runs.

Question 2

A company wants to use Dynamics 365 Supply Chain Management to manage product versions and engineering changes. Which module should they use?

Accepted Answer

Engineering Change Management. Option C is correct because the Engineering Change Management module is specifically designed to manage product lifecycles, versions, and engineering changes. Option A is wrong because Product information management is used for product definitions but not version control. Option B is wrong because the Procurement and sourcing module handles purchasing. Option D is wrong because the Inventory management module handles inventory transactions.

Answer

Inventory management

Answer

Product information management

Answer

Procurement and sourcing

Question 3

A company uses Dynamics 365 Supply Chain Management for warehouse management. They notice that picking routes are inefficient, causing delays. They want to optimize picking paths automatically. Which feature should they implement?

Accepted Answer

Wave processing. Option C is correct because wave processing can optimize picking routes by creating work for multiple orders in a single wave and using location directives to determine optimal paths. Option A is wrong because cluster picking groups orders but does not automatically optimize routes. Option B is wrong because cycle counting is for inventory accuracy. Option D is wrong because inbound load management handles receiving, not picking.

Answer

Inbound load management

Answer

Cycle counting

Answer

Cluster picking

Question 4

Which TWO modules are part of Dynamics 365 Supply Chain Management?

Accepted Answer

Procurement and sourcing. Options A and D are correct. Expenses management is in Finance, not Supply Chain Management. Sales and marketing is in Commerce. Procurement and sourcing and Inventory management are core modules of Supply Chain Management. Customer service is in Customer Engagement.

Answer

Sales and marketing

Answer

Customer service

Answer

Expenses management

Question 5

A company uses Dynamics 365 Supply Chain Management with warehouse management. Workers are spending too much time traveling between picking locations. Which strategy should be implemented to reduce travel time?

Accepted Answer

Use cluster picking to pick multiple orders simultaneously.. Cluster picking groups multiple orders into one pick run, reducing travel. Zone picking assigns workers to zones, but if zones are large, travel may not reduce. Wave processing releases work but does not optimize travel.

Answer

Implement zone picking to assign workers to specific areas.

Answer

Increase the number of picking locations per item.

Answer

Configure wave processing to release orders less frequently.

Question 6

A company uses Dynamics 365 Supply Chain Management and experiences delays in order fulfillment because pickers cannot find items in the warehouse. The warehouse uses a random storage strategy. What is the best way to improve picking efficiency without rearranging the entire warehouse?

Accepted Answer

Configure location directives to enforce directed put-away based on item movement frequency. Option A is correct because location directives can enforce directed put-away so that items are stored in locations that are optimized for picking (e.g., fast-moving items in easily accessible locations). Option B is wrong because creating more locations increases complexity. Option C is wrong because cycle counting is for inventory accuracy, not picking efficiency. Option D is wrong because replenishment is for moving items to picking locations, but the issue is random storage; directed put-away is more fundamental.

Answer

Implement replenishment to move items to primary picking locations

Answer

Perform cycle counting more frequently

Answer

Create additional warehouse locations to spread out items

Question 7

A logistics company uses Dynamics 365 Supply Chain Management to manage transportation. They need to calculate freight charges automatically based on carrier rates and shipment details. Which module should they use?

Accepted Answer

Transportation management. Option B is correct because Transportation management includes rate engines and rate masters for automatic freight calculation. Option A is wrong because Warehouse management is for inbound/outbound operations. Option C is wrong because Procurement and sourcing is for purchasing. Option D is wrong because Inventory management handles stock, not transportation.

Answer

Warehouse management

Answer

Inventory management

Answer

Procurement and sourcing

Question 8

A food manufacturer uses Dynamics 365 Supply Chain Management. They need to ensure that raw materials are only used if they pass quality inspections. Which process should they implement?

Accepted Answer

Quality Management. Option D is correct because Quality Management can enforce that items are quarantined until inspection passes, using quality orders and associations. Option A is wrong because Batch Attributes define characteristics but don't enforce pass/fail. Option B is wrong because Nonconformance Management handles rejections but doesn't prevent use. Option C is wrong because Inventory Statuses can block inventory but require manual setup; Quality Management automates the process.

Answer

Batch Attributes

Answer

Nonconformance Management

Answer

Inventory Statuses

Question 9

A company uses Dynamics 365 Supply Chain Management and wants to implement a quality check process for incoming raw materials. The quality inspector must receive a notification when a purchase order receipt is registered, and the system must block the inventory until the inspection is passed. Which module should be configured?

Accepted Answer

Quality management. Option C is correct because Quality management in Supply Chain Management handles quality inspections, notifications, and inventory blocking. Option A is wrong because Inventory management does not include quality workflows. Option B is wrong because Warehouse management focuses on location and movement, not quality. Option D is wrong because Production control is for in-process manufacturing quality.

Answer

Production control

Answer

Warehouse management

Answer

Inventory management

Question 10

A batch job for master planning is configured as shown. The job runs daily at 2 AM. The planner notices that planned orders are not being firmed automatically. What is the likely reason?

Accepted Answer

The parameter FirmPlannedOrders is set to false.. Option D is correct because the parameter "FirmPlannedOrders": false prevents automatic firming. Option A is wrong because a daily recurrence is set. Option B is wrong because the status is Executing, not an error. Option C is wrong because IncludeSafetyStock is true, so safety stock is considered.

Answer

Safety stock is not included in the planning.

Answer

The recurrence is set to run daily, but the job should run hourly.

Answer

The job status shows an error.

Question 11

A manufacturing company uses Dynamics 365 Supply Chain Management. They want to use AI to forecast demand for raw materials based on historical sales and external factors like weather. Which feature should they enable?

Accepted Answer

Enable Demand Forecasting with Azure Machine Learning integration.. Demand forecasting uses AI and machine learning to predict future demand. It can incorporate external factors through Azure Machine Learning. Material Resource Planning uses forecasts but is not AI-driven itself.

Answer

Use the Forecasting setup in Master planning to generate baseline forecasts.

Answer

Configure Material Requirements Planning (MRP) to run nightly.

Answer

Implement Inventory Forecasting with Power BI dashboards.

Question 12

A company uses Dynamics 365 Supply Chain Management. They receive a shipment of raw materials, but the quantity received is less than the purchase order. They want to update inventory with the actual received quantity and create a backorder for the remaining. What should they do?

Accepted Answer

Register the received quantity in the receiving journal and mark the open order line as backorder.. Registering the received quantity as 'Register' updates inventory, and the remaining can be marked as backorder. 'Receive against order' completes the order. Partial receipt with backorder is a standard process.

Answer

Cancel the purchase order and create a new one for the received quantity.

Answer

Use the 'Receive against order' option to post the full quantity.

Answer

Record the received quantity as an inventory adjustment.

Question 13

A company uses Dynamics 365 Supply Chain Management to manage inventory across multiple warehouses. They want to ensure that high-value items are stored in the most secure locations. What feature should they use to define storage restrictions based on item value?

Accepted Answer

Location directives. Option C is correct because location directives define rules for item placement, including criteria like item value. Option A is wrong because inventory status is for availability, not placement. Option B is wrong because warehouse zones group locations but do not enforce placement rules. Option D is wrong because product filters are used for picking, not storage.

Answer

Inventory status codes

Answer

Product filters

Answer

Warehouse zones

Question 14

Which TWO of the following are types of production orders in Dynamics 365 Supply Chain Management?

Accepted Answer

Batch orders for process manufacturing. Options A and D are correct: Discrete manufacturing (production orders) and Process manufacturing (batch orders) are both supported. Option B is incorrect because Lean manufacturing uses Kanban, not production orders. Option C is incorrect because Service orders are for service management. Option E is incorrect because Project orders are for project-based work.

Answer

Lean manufacturing orders

Answer

Project orders

Answer

Service orders

Question 15

A company wants to track products throughout the supply chain using unique identifiers. Which configuration should they enable?

Accepted Answer

Global Inventory Tracking. Option B is correct because Global Inventory Tracking uses license plates and tracking dimensions to trace items across locations. Option A is wrong because Product Variants handle size/color, not tracking. Option C is wrong because Batch Attributes are for quality, not location tracking. Option D is wrong because Catch Weight is for variable-weight items.

Answer

Batch Attributes

Answer

Product Variants

Answer

Catch Weight

MB-920 Practice Test 21 — 15 Questions

Exhibit

MB-920 Practice Test 21 — 15 Questions

Exhibit