Quick Answer
The correct answer is to set a condition on the 'Filter' property of the module. This works because the Filter property on a module in the Application Navigator defines a database query condition—such as 'active=true'—that automatically restricts which records from the underlying table are displayed when the module is clicked, without modifying the table's default view or security rules. On the ServiceNow CSA exam, this concept tests your understanding of how to scope module-level data visibility for end users, often appearing in scenario-based questions where a company needs a specific subset of records shown in a navigator link. A common trap is confusing this with a list view filter or a business rule, but remember: the Filter property lives on the module record itself, not on the table or view. Memory tip: think "Module Filter = Permanent Scope" — it's a fixed condition baked into the navigation link, not a temporary user filter.
This SNOW-CSA practice question tests your understanding of ui, navigation and forms. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company has a custom table 'u_asset' and wants the 'Asset' module in the application navigator to show only records where 'active=true'. How can this be achieved?
Use an ACL to restrict access
Why wrong: ACLs control record access, not the default filter of a module.
Set a condition on the 'Filter' property of the module
The filter property allows defining a condition for the module's list.
Create a UI policy on the table
Why wrong: UI policies affect forms, not list views.
Add a client script to the list
Why wrong: Client scripts run on forms, not on list views.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Set a condition on the 'Filter' property of the module
Option B is correct because the 'Filter' property on a module in the application navigator allows you to define a condition (e.g., 'active=true') that restricts which records from the underlying table are displayed when the module is clicked. This is the standard method for scoping module results without altering security or user interface behavior globally.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Use an ACL to restrict access
Why it's wrong here
ACLs control record access, not the default filter of a module.
Set a condition on the 'Filter' property of the module
Why this is correct
The filter property allows defining a condition for the module's list.
Related concept
Read the scenario before looking for a memorised answer.
Create a UI policy on the table
Why it's wrong here
UI policies affect forms, not list views.
Add a client script to the list
Why it's wrong here
Client scripts run on forms, not on list views.
Common exam traps
ServiceNow often tests the distinction between server-side record filtering (module Filter property) and client-side or security-based restrictions (ACLs, UI policies, client scripts), leading candidates to confuse access control with data scoping.
Detailed technical explanation
The 'Filter' property on a module stores an encoded query string (e.g., 'active=true') that is appended to the GlideRecord query when the module is selected. This is processed server-side before the list view is rendered, ensuring only matching records are returned. A subtle behavior is that this filter is applied in addition to any user's personal filters or saved queries, so the module filter acts as a baseline restriction that cannot be overridden by the end user.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A security administrator must allow nursing staff to reach a patient records server while blocking access from the guest Wi-Fi VLAN. After applying an extended ACL, traffic is still blocked from nursing workstations. The ACL was applied outbound instead of inbound on the wrong interface. Questions like this test ACL direction and placement rules.
What to study next
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
UI, Navigation and Forms — This question tests UI, Navigation and Forms — Read the scenario before looking for a memorised answer..
The correct answer is: Set a condition on the 'Filter' property of the module — Option B is correct because the 'Filter' property on a module in the application navigator allows you to define a condition (e.g., 'active=true') that restricts which records from the underlying table are displayed when the module is clicked. This is the standard method for scoping module results without altering security or user interface behavior globally.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
About these practice questions
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Same concept, more angles
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. Which TWO are valid options when configuring a module in the application navigator? (Choose two.)
easyWhy B: Option B is correct because the 'Link type' is a required configuration when adding a module to the application navigator. It determines how the module behaves when clicked, such as opening a new window, displaying in the same window, or using a specific UI action. Without setting the link type, the module cannot properly navigate the user to the intended target.
Last reviewed: Jun 30, 2026
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