SNOW-CSA Database Administration and CMDB Practice Question
A CMDB administrator wants to identify which user last updated a CI record. Which table contains this information?
⚠ Common exam trap
Watch out — candidates often confuse the table storing the CI record (sys_ci) with the table storing the change history (sys_audit), mistakenly thinking the record itself contains the last updated user field, whereas ServiceNow stores that metadata in the audit trail.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sys_audit
The sys_audit table stores the audit history of all field-level changes made to CI records, including the user who made the update, the timestamp, and the old and new values. When a CMDB administrator needs to identify the last user to update a CI, querying sys_audit with the appropriate filter on the record's sys_id and ordering by the 'sys_created_on' field descending will reveal the most recent change and its author.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
sys_user
Why it's wrong here
sys_user stores user accounts, not change history.
- ✓
sys_audit
Why this is correct
sys_audit records all changes to records including the user.
- ✗
sys_ci
Why it's wrong here
sys_ci is not a standard table; CI records are in cmdb_ci_* tables.
- ✗
sys_metadata
Why it's wrong here
sys_metadata stores system metadata like table definitions, not change logs.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.