CIS-HR HR System Architecture Practice Question
Which TWO roles are typically required for an HR Agent to perform their job?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sn_hr_core.reader
The 'sn_hr_core.case_writer' and 'sn_hr_core.reader' roles are foundational for agents.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
sn_hr_core.reader
Why this is correct
Required for viewing records.
- ✗
itil
Why it's wrong here
Not relevant to HR.
- ✓
sn_hr_core.case_writer
Why this is correct
Required for creation/updating.
- ✗
sn_hr_core.admin
Why it's wrong here
For configuration, not daily case work.
- ✗
admin
Why it's wrong here
Too broad.
About these practice questions
One of 313 original CIS-HR practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.