CIS-HR Lifecycle Events And Journeys Practice Question
Which TWO factors are checked by the system when determining if an Activity Set should be triggered?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The current state of the parent HR Case.
The system evaluates Audience (who) and Trigger Conditions (when/why).
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The number of active users in the system.
Why it's wrong here
System load is not a trigger factor.
- ✓
The current state of the parent HR Case.
Why this is correct
Trigger conditions often rely on the state of the parent case.
- ✓
The Audience associated with the Activity Set.
Why this is correct
Audiences define if the user is eligible for the Activity Set.
- ✗
The user's password expiration date.
Why it's wrong here
Security settings are not part of LE logic.
- ✗
The HR Service category.
Why it's wrong here
While related, it is not a direct trigger factor for the set.
About these practice questions
One of 313 original CIS-HR practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.