CIS-HR HR System Architecture Practice Question
Which entity is the parent of all HR cases in the ServiceNow HR Service Delivery model?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sn_hr_core_case
The 'sn_hr_core_case' table is the base class for all HR cases in the system.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
sn_hr_core_profile
Why it's wrong here
This stores employee profiles.
- ✓
sn_hr_core_case
Why this is correct
This is the base table for all HR cases.
- ✗
task
Why it's wrong here
While it extends task, sn_hr_core_case is the HR-specific parent.
- ✗
incident
Why it's wrong here
Incident is a separate ITSM table.
About these practice questions
This CIS-HR question is part of Courseiva's 313-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-HR practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-HR exam.