SERVICENOW-CIS-DISCOVERY Mid Server Management Practice Question
What happens to the ECC Queue if the MID Server is unable to connect to the ServiceNow instance?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The records stay in the 'ready' state until the MID Server reconnects.
If the MID is down, the ECC Queue records remain in the 'ready' state on the instance and wait until the MID reconnects to process them.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The instance marks the records as 'processed'.
Why it's wrong here
Processed status indicates the MID has already worked on them.
- ✓
The records stay in the 'ready' state until the MID Server reconnects.
Why this is correct
The MID Server pulls 'ready' records when it checks in.
- ✗
The records are automatically moved to the error state.
Why it's wrong here
They only error out if processing fails, not if the MID is offline.
- ✗
The records are automatically deleted.
Why it's wrong here
ECC records are not deleted due to connectivity issues.
About these practice questions
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This SERVICENOW-CIS-DISCOVERY practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SERVICENOW-CIS-DISCOVERY exam.