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SERVICENOW-CIS-DISCOVERY · domain

Discovery Configuration

This domain covers configuring ServiceNow Discovery to find and identify IT infrastructure. It tests your ability to set up MID Servers, Discovery schedules, IP ranges, ports, and behaviors. You must know which records to update, how probes and sensors work, and how to verify that the MID Server is communicating with the instance.

71 questions13 easy34 medium24 hard

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What this domain covers

What to know about Discovery Configuration

You must be able to configure MID Servers, Discovery schedules, IP ranges, ports, and behaviors. The single most important thing is knowing that Discovery populates the CMDB with CIs, and you verify MID Server communication via the ECC Queue.

Verifying MID Server communication via ECC Queue and MID Server status

Adding new ports by updating the Discovery Port Probe record

Defining Probes within a Discovery Behavior to control scanning steps

Understanding that Discovery populates the CMDB with Configuration Items

Watch out for

Common Discovery Configuration exam traps

  • ▸Thinking Discovery populates the ServiceNow CMDB with only network devices, ignoring servers, applications, and other CIs.
  • ▸Confusing Discovery Behaviors with Discovery Schedules; behaviors define what probes run, not when discovery runs.
  • ▸Assuming a MID Server is communicating correctly just because the service is running, without checking the ECC Queue or MID Server status.

Question index

All Discovery Configuration questions (71)

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1

What is the role of the 'ECC Queue' in Discovery?

Easy
2

When a discovery probe fails due to a timeout, what is the best way to increase the timeout value for that specific probe?

Hard
3

Which THREE of the following are true about the Identification phase?

Hard
4

An implementation specialist is reviewing the discovery logs and notices that a network device is being classified as a 'Printer' instead of a 'Router'. The device responds to SNMP but the classification is incorrect. Which Discovery configuration element should be adjusted to correct the classification?

Medium
5

Which THREE of the following are valid ways to improve discovery performance?

Hard
6

What is the primary function of a MID Server in the ServiceNow environment?

Easy
7

If you need to ensure that a Discovery scan does not impact network traffic, what is a recommended best practice?

Hard
8

What is the purpose of the 'Classification' phase?

Easy
9

A discovery administrator needs to prevent the MID Server from scanning a set of production database servers on the 10.10.0.0/24 subnet, while still allowing discovery of all other devices on that same subnet. The MID Server is already configured and the discovery schedule uses a single IP range that includes 10.10.0.0/24. Which configuration should the administrator use to exclude only the database servers?

Medium
10

What does the 'Discovery Status' field 'Completed' mean?

Medium
11

Which TWO of the following are components of the Discovery process?

Medium
12

How do you associate a specific MID Server with a Discovery Schedule?

Medium
13

When configuring a Discovery Schedule, what happens if the 'Active' checkbox is unchecked?

Easy
14

Which of these is a valid way to organize discovery when dealing with a very large network?

Medium
15

What is the primary function of the Discovery 'Exploration' phase?

Easy
16

A discovery administrator is configuring a new Discovery Schedule for a subnet that contains both Linux and Windows servers. The administrator wants to minimize the load on the MID Server and ensure that only necessary probes are run. Which configuration should the administrator use?

Hard
17

Which record type stores the credentials used by Discovery to log into target devices?

Medium
18

Which TWO of the following are true about Discovery Credentials?

Medium
19

A discovery administrator is reviewing the Discovery Logs to troubleshoot why a Windows server was not properly discovered. The administrator notices that the Shazzam phase completed successfully, but the Classification phase did not identify the device. Which two actions should the administrator take to resolve the issue? (Choose two.)

Medium
20

A discovery administrator notices that a Windows server is discovered and classified correctly, but its serial number and manufacturer fields remain empty in the CMDB. The MID Server is up, the credentials are validated, and other Windows servers on the same schedule populate these fields. Which configuration should the administrator review first?

Medium
21

When a discovery scan is running very slowly, which configuration adjustment might improve performance?

Hard
22

Which TWO of the following are valid ways to trigger Discovery?

Medium
23

You are performing Discovery and notice that the 'Discovery Status' shows 'Success', but the CI record was not updated. What is the most likely cause?

Hard
24

You have multiple MID Servers in a cluster. Where do you define the capability that restricts a specific MID Server to only perform 'Windows' discovery?

Medium
25

A customer needs to discover devices across a firewall. What is the standard configuration to allow this?

Hard
26

Which TWO of the following are valid ways to configure an IP range for a Discovery Schedule?

Medium
27

When troubleshooting a specific device, how can you see exactly what was returned by the probes?

Medium
28

You have a custom application that Discovery is currently ignoring. You want to trigger a specific pattern when the device is classified as a 'Linux Server'. Where do you configure this relationship?

Hard
29

If you are troubleshooting a Discovery issue where the device is correctly classified but no data is being populated in the CMDB, which phase should you investigate first?

Hard
30

What is the purpose of the 'Shazzam' phase in the Discovery process?

Easy
31

How can you identify which MID Server performed a specific discovery task?

Medium
32

A discovery scan is failing during the Exploration phase because the credentials are insufficient. Where should you look to find the specific error logs related to this credential failure?

Medium
33

You are setting up a new Discovery schedule to scan a large, segmented network. Which feature would you use to ensure the scan is distributed across multiple MID Servers?

Easy
34

During a discovery run, a Windows server is correctly identified and classified, but the discovery administrator notices that the 'Serial number' attribute is not populated on the resulting CI. The administrator verifies that the Windows credentials are correct and that the server is reachable. Which component should the administrator investigate to ensure the serial number is collected?

Hard
35

What is the consequence of deleting a Discovery Schedule?

Medium
36

Which THREE of the following are true about the MID Server?

Medium
37

Which of the following is NOT a required part of a Discovery Schedule?

Easy
38

What is the purpose of an 'IP Service' in Discovery?

Medium
39

You need to add a new port to be scanned by Discovery. Which record do you update?

Hard
40

Which of the following would be the best reason to create a custom Discovery Behavior?

Medium
41

Why would you choose to use a 'Discovery Behavior' instead of the default behavior?

Medium
42

During the Shazzam phase, Discovery identifies that a port is open. If the port corresponds to a configured classifier but no trigger probe is defined, what is the default behavior?

Medium
43

When configuring an IP Range for a Discovery Schedule, what format must be used for a block of IPs?

Medium
44

What is the purpose of the 'Identification' phase in Discovery?

Medium
45

Which THREE of the following are common reasons for a Discovery scan to fail?

Hard
46

During discovery, a device is identified as 'Linux'. Which component is responsible for triggering the specific pattern to gather Linux-specific data?

Hard
47

A discovery administrator has created a new Discovery Schedule for a data center subnet and wants the MID Server to begin scanning immediately without waiting for the next scheduled interval. Which action should the administrator take on the Discovery Schedule record?

Easy
48

Which TWO of the following are valid ways to define the scope of a Discovery scan?

Medium
49

Which THREE components are involved in the Discovery process flow?

Hard
50

Which THREE of the following are necessary to successfully discover a Windows server?

Hard
51

A discovery administrator is troubleshooting a Linux server that is not being discovered despite correct credentials and network connectivity. The administrator runs a horizontal discovery and notices that the 'SSH' probe fails with a 'Command not found' error. Which step should the administrator take to resolve this?

Hard
52

You need to ensure that Discovery ignores a specific range of IP addresses within a larger CIDR block that is already configured. What is the most efficient configuration approach?

Medium
53

What is the primary way to check if a MID Server is communicating correctly with the ServiceNow instance?

Easy
54

A discovery administrator needs to ensure that a MID Server can discover devices in a remote subnet that is not directly routable from the ServiceNow instance. The MID Server is already installed and validated in the remote network. What is the next step to enable discovery of that subnet?

Easy
55

When a Discovery scan completes, how can you view the status of all individual IP addresses scanned by that schedule?

Medium
56

During the Identification phase, you notice that multiple CI records are being created for the same physical server. Which component should you verify to ensure the Identification engine correctly merges these attributes?

Hard
57

What is the maximum number of times a Discovery Schedule can run?

Easy
58

A discovery administrator is troubleshooting a server that was discovered but shows no installed software in the CMDB. The horizontal discovery status shows the device completed successfully and the classification matched the correct Linux Server class. Which configuration element should the administrator verify to ensure application and package data is collected for this device?

Medium
59

Which THREE of the following items are stored in the Credential record?

Hard
60

When configuring a Discovery Behavior, what is the primary purpose of defining 'Probes' within the behavior?

Medium
61

What does 'Discovery' in ServiceNow primarily populate?

Easy
62

A new device type is not being discovered correctly. Where should you look to ensure the classification process is prepared to handle it?

Hard
63

Which THREE of the following are key components for configuring a successful Discovery?

Hard
64

If a MID Server is 'Down', what happens to Discovery schedules assigned to it?

Medium
65

How does Discovery handle the identification of a device that has had its IP address changed since the last discovery?

Hard
66

Which TWO of the following are true about the 'Discovery Status' module?

Medium
67

You notice that Discovery is failing to detect devices in a new subnet. What is the first thing you should verify in the Discovery configuration?

Medium
68

Which TWO of the following can be used to troubleshoot a MID Server that is not responding?

Hard
69

If you want to ensure that a Discovery Schedule runs exactly once every 24 hours starting at a specific time, which setting do you use?

Medium
70

A discovery administrator is troubleshooting why a Windows server is not being classified correctly during discovery. The server responds to pings and the MID Server successfully runs probes, but the Classification record is not being matched. The administrator verifies that the correct Windows pattern is being triggered. Which configuration should the administrator check to ensure the classification is applied based on the correct criteria?

Hard
71

An administrator needs to restrict a Discovery Schedule to only scan specific IP addresses within a subnet during off-peak hours. Which configuration fulfills this requirement?

Medium

Frequently asked questions

What does the Discovery Configuration domain cover on the SERVICENOW-CIS-DISCOVERY exam?
You must be able to configure MID Servers, Discovery schedules, IP ranges, ports, and behaviors. The single most important thing is knowing that Discovery populates the CMDB with CIs, and you verify MID Server communication via the ECC Queue.
How many questions are in this domain?
This page lists all 71 Discovery Configuration questions in the SERVICENOW-CIS-DISCOVERY question bank. The actual exam draws from this domain proportionally to its weighting in the official exam blueprint.
What is the best way to practise this domain?
Start with a short focused session (10 questions) to identify gaps, then work through explanations. Repeat with a longer session once the weak areas feel solid.
Can I practise only Discovery Configuration questions?
Yes — the session launcher on this page filters questions to this domain only. Choose any session length for inline explanations and scoring.
ServiceNow Certified Implementation Specialist - Discovery (CIS-Discovery / CIS-DISCO) (SERVICENOW-CIS-DISCOVERY) Discovery Configuration Practice Questions