CIS-DF CSDM Fundamentals Practice Question
During a CSDM audit, you notice that incidents are being logged directly against Business Applications instead of Application Services. What is the operational impact of this misconfiguration?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
It prevents targeted impact analysis because Business Applications do not track specific runtime infrastructure or environment details.
Logging incidents directly against Business Applications prevents accurate impact analysis of specific infrastructure outages, as Business Applications lack direct runtime dependencies.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
It prevents targeted impact analysis because Business Applications do not track specific runtime infrastructure or environment details.
Why this is correct
Correct. Application Services contain the runtime context needed for accurate incident and change impact calculations.
- ✗
Users will be unable to view the Business Application in the Service Portal.
Why it's wrong here
Incorrect. Portal visibility is governed by Service Offerings and Catalog items, not incident ticket targets.
- ✗
Discovery will fail to update the Business Application record during daily scheduled runs.
Why it's wrong here
Incorrect. Discovery does not typically update Business Application records, which are manual portfolio entries.
- ✗
Service Level Agreements (SLAs) will automatically fail to attach to incident records.
Why it's wrong here
Incorrect. SLAs attach based on workflows and task conditions, not directly on CSDM linkage.
About these practice questions
This CIS-DF question is part of Courseiva's 320-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-DF practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-DF exam.